Customer reviews from breville.com
Breville - the Smart Oven Air Fryer Pro Convection Toaster/Pizza Oven - Brushed Stainless Steel
Average customer rating
4.5
(1,582 Reviews)
Rating breakdown 1,582 reviews
5 Stars
1,236
4 Stars
165
3 Stars
59
2 Stars
43
1 Star
79
89%of customers recommend this product.
(
1,208 out of
1,362)
Customer Reviews for Breville - the Smart Oven Air Fryer Pro Convection Toaster/Pizza Oven - Brushed Stainless Steel
Posted by: Anna
Verified Purchase:Yes
We absolutely love this product, and this company! This is 100% a buy!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Erin
Verified Purchase:Yes
I’m absolutely in love with this device!! It truly does everything it says and does it well. I baked homemade bread, cookies, i toast bagels and toast. The air fryer is awesome and I love the big basket. You will not regret this purchase!!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Anonymous
Verified Purchase:Yes
We love how versatile this oven is! It makes toast! It fries french fries, whether frozen or freshly cut! It bakes muffins and cakes! It reheats leftovers nice and crispy! That's just what we've done in the first few days. I can't wait to try some new recipes and methods. A winner all around!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Bk
Verified Purchase:Yes
Wonderful oven! I was able to reduce my appliances because it air frys too. I’ve used very function so far and it works flawlessly.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
5
Still going strong!
on September 19, 2021
Posted by: single working mom
I replaced my conventional oven with the AirFryer Pro years ago... after the redesign of the control panel... so long ago I don't remember the exact year. Since then I've baked, risen, roasted, toasted, fried, reheated, dehydrated, and stewed without an issue. I still haven't used all the available features... Other than having to tweak my technique of frying sweet potato fries, I've had no issues. I prefer this over the large conventional oven I gave away: it sits on metal shelving (good airflow and more storage in my old house), has it's dedicated circuit breaker (thanks, dad), heats up quicker and leaves my kitchen cooler, keeps foods at convenient height for curious eyes as well as hands (no bending back or knees or struggling with heavy loads or navigating around oven doors), and it does everything I need. The downsides: it's a little difficult reaching in/around elements to clean, limited space in terms of multiple dishes with separate needs, and I still remember the nerve it took to swipe my credit card. One recent issue: The door has started 'catching'... needing to be pushed slightly downward to close... but only intermittently and not a big deal- I'm hoping it's a short-lived fluke (thanks to my kid trying to cook?); hasn't happened in over a week now. Another downer: I tend to maximize sheet pan size which requires me to rotate pans once during baking- I should have bought an extra rack or two and stayed with the 9x 13 sheet pan size... but it could just be my pans are a bit cheaper than need be.
Overall, no regrets. It's small/compact, powerful, energy-saving, and does what I need. It does not feel excessive despite the technology and pricetag- It just feels smart. Sounds odd, but I'm a proud owner.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Angie
Verified Purchase:Yes
Seems there’s a bit of a learning curve in using the air fry feature. It doesn’t perform like the typical bucket type fryers. I wish there were more intuitive information and directions regarding that feature.
No, I would not recommend this to a friend.
Written by a customer while visiting breville.com
Customer Rating
3
Steam escapes during cooking
on November 16, 2021
Posted by: Erika
I just bought this air fryer and I am deeply disappointed about the escaping steam during cooking process! :( Steam covers the display panel, and water drops rolling down on the front surface of the oven.
Doesn’t seem normal and acceptable for me. I thought Breville knows better:(. I have another kitchen supplies from them and I love those.
Doesn’t seem normal and acceptable for me. I thought Breville knows better:(. I have another kitchen supplies from them and I love those.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, November 16, 2021
Thank you for reaching out to Breville. I can confirm for you that depending on the moisture content of the food you're air frying, there will be steam emitted from the door. The vents in the door are for just that purpose. The steam will get on the display panel. You'll see this noted in the user's manual, including under the Trouble Shooting section.
Steam is coming out from the oven door
• This is normal. The door is vented to release steam created from high moisture content foods such as frozen breads.
Water is dripping onto counter from under door
• This is normal. The condensation created from high moisture content foods such as frozen breads will run down the inside of the door and can drip onto the counter.
Since condensation builds up, if you are air frying fatty foods, grease can definitely be emitted along with the condensation. That's why we do suggest in the manual that when cooking fatty foods (e.g. chicken wings) use roasting pan instead of air fry/dehydrate basket to prevent the oil dripping. Discard excess oil in between the batches.
If other questions arise, please feel free to reach out to us at askus@brevilleusa.com
Steam is coming out from the oven door
• This is normal. The door is vented to release steam created from high moisture content foods such as frozen breads.
Water is dripping onto counter from under door
• This is normal. The condensation created from high moisture content foods such as frozen breads will run down the inside of the door and can drip onto the counter.
Since condensation builds up, if you are air frying fatty foods, grease can definitely be emitted along with the condensation. That's why we do suggest in the manual that when cooking fatty foods (e.g. chicken wings) use roasting pan instead of air fry/dehydrate basket to prevent the oil dripping. Discard excess oil in between the batches.
If other questions arise, please feel free to reach out to us at askus@brevilleusa.com
Written by a customer while visiting breville.com
Customer Rating
1
Steam leaking and it makes condensation , dripping on the counter top.
on November 25, 2021
Posted by: Annie
I was so excited to have this little oven .
But now I am so upset to write this review about how to handle the problem with their product .
First time use it. Toast a couple of bread or bagel I saw the steam leaking from bottom of right side little bit . And the steam leaks more and more from top right side. It create condensation on the panel of LED. It create moisture and dripping water on my counter top. I naver saw any oven leaking steam even cheap toast oven .
I contact and address the problem and I gat answer that is normal.
I know one od my community website person used one year and she has same problem and she got answer that they know some door has issue and she got exchanged.
I don’t know what to do now.
But now I am so upset to write this review about how to handle the problem with their product .
First time use it. Toast a couple of bread or bagel I saw the steam leaking from bottom of right side little bit . And the steam leaks more and more from top right side. It create condensation on the panel of LED. It create moisture and dripping water on my counter top. I naver saw any oven leaking steam even cheap toast oven .
I contact and address the problem and I gat answer that is normal.
I know one od my community website person used one year and she has same problem and she got answer that they know some door has issue and she got exchanged.
I don’t know what to do now.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, November 29, 2021
Thank you for reaching out to Breville through your review. I can confirm for you that depending on the moisture content of the food you're air frying, there will be steam emitted from the door. The vents in the door are for just that purpose. The steam will get on the display panel. You'll see this noted in the user's manual, including under the Trouble Shooting section.
Steam is coming out from the oven door
• This is normal. The door is vented to release steam created from high moisture content foods such as frozen breads.
Water is dripping onto counter from under door
• This is normal. The condensation created from high moisture content foods such as frozen breads will run down the inside of the door and can drip onto the counter.
Since condensation builds up, if you are air frying fatty foods, grease can definitely be emitted along with the condensation. That's why we do suggest in the manual that when cooking fatty foods (e.g. chicken wings) use roasting pan instead of air fry/dehydrate basket to prevent the oil dripping. Discard excess oil in between the batches.
Steam is coming out from the oven door
• This is normal. The door is vented to release steam created from high moisture content foods such as frozen breads.
Water is dripping onto counter from under door
• This is normal. The condensation created from high moisture content foods such as frozen breads will run down the inside of the door and can drip onto the counter.
Since condensation builds up, if you are air frying fatty foods, grease can definitely be emitted along with the condensation. That's why we do suggest in the manual that when cooking fatty foods (e.g. chicken wings) use roasting pan instead of air fry/dehydrate basket to prevent the oil dripping. Discard excess oil in between the batches.
Written by a customer while visiting breville.com