Customer reviews from breville.com
Breville - the Smart Oven Air Fryer Pro - Brushed Stainless Steel
Average customer rating
4.5
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
1,309
4 Stars
175
3 Stars
61
2 Stars
48
1 Star
85
89%of customers recommend this product.
(
1,288 out of
1,452)
Customer Reviews for Breville - the Smart Oven Air Fryer Pro - Brushed Stainless Steel
Posted by: Anonymous
Verified Purchase:Yes
I bought this oven over a year ago. I use it for small batch bakes. Some weeks ago it went on the fritz. As the warrantee period is two years, Breville sent me a shipping label and packaging and paid for the shipping. Couple weeks later it came back repaired. Awesome!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Scott
Verified Purchase:Yes
Great oven, a replacement for one purchased in 2017 that wore out. I think I’ve only used my full sized oven a few times in all those years.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Neha
Verified Purchase:Yes
The older wall plug was perfect with the loop to put in the socket and pull out. This new rounded one is very difficult to both unplug & plug in (even more so). Quite disappointed about this. Been struggling to plug it in each time I have to use it. Not sure what motivated the change. That was a much better design. If it had to be changed, it should have been made to look like the American plug for all appliances. This round is absolutely not user-friendly. Have to place this one at different angles before it finally goes in because the cable itself is supposed to be at an angle with bottom prong.
Response from breville.comBy Customer Support, August 5, 2024
Thank you for your review and your feedback. We'll definitely pass that along to the appropriate people. We are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Customer Rating
3
Great at first and then door closing issues
on July 17, 2024
Posted by: Sharon
We have purchased 2 breville ovens and after a couple years the door wouldn't close properly.and left a gap that got worse over time. No suitable response from Breville. We have put up with the door not closing for a couple years and I'm afraid they haven't fixed the engineering that causes this problem so we are afraid the purchase another
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, July 17, 2024
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. We'll be happy to see how we might help you from there.
Written by a customer while visiting breville.com
Posted by: Susan
Verified Purchase:Yes
I’ve been using this oven for about a month. Everything comes out perfect.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Susan
Verified Purchase:Yes
Very good investment
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Don
Verified Purchase:Yes
This is the second Breville Toaster Oven we have owned. The first one lasted 15 years. We have been very satisfied with both of them. Was thinking about giving the old one to my mom before it broke. I wax actually happy when it did break so I could get one with the air fryer. The new one doesn’t toast quite as well as the smaller old one but still does a good job.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Joe
Verified Purchase:Yes
So far, I have cooked fish fillets, french fries, pizza, breaded shrimp, and chicken thighs. I must say that everything turned out great, but cleaning the inside top of the oven is extremely hard! The manual and Breville Videos talk a lot about not using harsh chemicals and abrasives. The sides and all the accessories are easy to clean! But I have big hands and trying to clean the inside top is pretty much impossible!
I would recommend this to a friend!
Response from breville.comBy Customer Service, July 5, 2024
Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com