Immediately after receiving and setting up my new 900 series Smart oven/air fryer last month, I noticed that the selector control was sticking and a bit too hard to turn. A phone call to Breville resulted in a prompt exchange of the oven for a new (not refurb) replacement. My new oven has been working flawlessly although I have not yet been able to use every function. It looks great in my kitchen and has already relegated my built in oven to storage. Thanks for an excellent product and for the reassurance of great customer service.
Good design, operates as expected - Be careful of exterior temperatures while in use.
on January 5, 2023
Posted by: John
Verified Purchase:Yes
The product design was very appealing. However, when we used the unit the top and left side was extremely hot. We measured 160 degrees, and this lasted during cooking and for 10-15 minutes after use. Unless the user has a designated space away from passing traffic I would recommend extreme caution in using this product. Especially if young children are present. Otherwise the unit operates as we expected.
I would recommend this to a friend!
Response from breville.comBy Consumer Support, February 6, 2023
Thank you for your review. Yes, the oven can get very hot, as noted in the user's manual. We do advise using caution not to touch hot surfaces, and that close supervision is necessary when the appliance is used by or near children.
Solid construction, User friendly, Attractive and accurately cooks food
on January 5, 2023
Posted by: Nick
Verified Purchase:Yes
We bought this about a month ago and just got around to using the air fryer on some chicken drumsticks which came out perfectly done and juicy. The more we use it the braver we get in trying new dishes and all of them turn out well. It is fun experimenting with various foods while using this beautiful unit.
I previously owned the Smart oven countertop model and liked it very much. I wanted a larger oven to use my 9X13 pans with handles and this oven does that. It is easy to use and has super convection & air fry features along with slow cook. Even though it takes up a little more counter space, all the features make it worth it.
Our kids bought us the breville for the holiday and we LOVE IT! We’ve previously had the Breville toaster oven but it was not functioning properly. So I mentioned it to our kids and they were lovely enough to get it for us.
The smart oven is definitely an upgrade. I’ve used many of the features: air fryer; toasting; bagels; roasting and reheating. All do a great job.
Since it’s just my hubby and I most of the time, I like to use the Breville instead of my large oven. It’s perfect for most things that I cook.
I really enjoy this product and would recommend it!
I love my Breville oven .. I use every single function almost daily I haven’t even used my big oven since I got Breville.. worth every penny and customer service is amazing.. my favorite feature is dehydrate !! Never thought how useful that is I make dry herbs, dry bread for crumbs, cake rusk, fruit snacks you name it definitely recommend
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
5
Great oven
on January 11, 2023
Posted by: Jan
Love this oven, rarely use my slide in oven. I don't care for the glowing red light. Not sure how safe that it around children.