Better then our existing oven with easy to use dials for every cooking function from broiling to air frying and 6 slice toasting with convection for faster cooking. As convenient as our microwave for everyday use, not quite as fast, but so much better for crisping up leftovers quickly. Even better for checking progress and maneuvering heavy casseroles without bending over!!!
Looks good, works good, but steam leaks out from the door seal and fogs up the digital display. You have to constantly wipe the moisture off to see the display read out. We have tried wiping the seal assuming something was on it and preventing a tight seal but it did not resolve the issue. I like to buy premium products but this disappoints.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, January 19, 2021
Please accept our apologies for the inconvenience and allow us the opportunity to correct the situation. Since this is a public forum and we do have an account for you in our system, please expect an email from me shortly
The Breville Smart Oven Air is awesome. We had some problems . . . but quickly resolved because the Breville Customer Service are top notch. Our issues were quickly addressed and resolved . . . we were treated with utmost respect. I cannot say enough about their customer service. I love my oven . . . perfect for hot Florida weather. Keeps my kitchen cool. Can’t imagine being without it.
We love our new Smart Oven Air. It is very easy to use once you familiarize yourself with the operating manual. We have toasted bread, baked potatoes, reheated cold pizza, made frozen pizza and other frozen foods, and made air fries. It is very easy to clean. Yes, it takes up a lot of space on the counter but it is well worth it.
It’s a wonderful machine, but it is really hard to clean burnt grease splatter especially after using the air fry mode. I recognize ALL toaster ovens have this problem so I clean it as well as I can after every bake or fry session.