Customer Reviews for Breville - the Smart Oven Air Fryer Pro Convection Toaster/Pizza Oven - Brushed Stainless Steel
Customer Rating
4
Pretty Good
on October 22, 2022
Posted by: Doug
I initially bought this product for my sister who, at the time, was living in a one-room apartment without an oven. She LOVES it. She was so enthusiastic that I bought one for myself. It's big enough to cook almost anything for one or two people, and the air fryer feature is great (probably better than a deep fat fryer) for frozen foods like fries and Tater Tots. However, don't expect it to be a replacement for a deep fat fryer for fresh foods like French fries, onion rings, or calamari. I like to cook, but I'm not a dedicated "foodie". So, I have been disappointed to find that the recipes available for this appliance are mostly very involved and aren't specific about when to use the mesh fry basket vs. the roasting pan.
I love the proofing function and that the oven turns itself off after the timer expires. This oven allows me flexibility and the freedom to not have to watch the clock!
Just got this unit. Doesn't seem to get as hot as my previous Breville toaster. Baked in it at a temp of 350 degrees. I put a thermometer in it and it only registered 300 degrees. For the price it shouldn't be like that
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, October 26, 2022
Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Customer Rating
5
Best oven I have ever owned
on October 26, 2022
Posted by: Carol Hevesy
I cannot say enough positive things about this oven or about Breville. It cooks amazing , better than my double built in convection ovens from a high end company which our family barely uses since we purchased this oven. I have had two of these ovens and I traded in the second after a few years for a new one and had an issue as the door did not close right after many months of continual use . Breville customer service is excellent, sent back the oven and they quickly mailed a new one. The air fryer is simply the best on the market as I have had a few. This oven for a very reasonable price can replace any expensive built in oven.
I went through 3 ovens in maybe 4 years. Like the quality of oven when it works, but that is is hard to come by as time goes by. Right now it works, but can’t be sure that it will in 3 months. Bought warranty just to be sure, but quality of parts diner last that long based on past experience.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, October 27, 2022
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email. Just reply to it, and we'll be happy to see how we can help you from there.