Bought Breville Pro 2 months ago and just cooked chicken wings 4 times and I loved both so far. Just a bit hard to clean inside the Breville and wondering the flames come and go quickly when the door open for rotate remind.
iT IS NOT ALL I EXPECTED FROM ADVERTISEMENTS. tHW TOAST IS NOT AS GOOD AS FROM A TOASTER. POTATOESMDONOT BROWN AS THEY SHOULD. tHE ONLY THING GOOD ABOUT IT IT DOESNT HEAT UP MY KITCHEN LIKE AN OVEN WOULD.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, July 18, 2022
We do apologize for your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
This is our second smart oven. It does so many things we’ll because the engineering focused on automating a few common tasks, while leaving room for personal adjustments. The automation is generally spot-on.
Purchased the Smart Oven for my wife's birthday. Since receiving the Oven our traditional oven has not been heated up. Food is ready in less time, cooked to perfection and life is good. Would like to see Breville's add a video of recomendations on cleaning the oven especially around the heating coils.
Had the non-air fryer version of this toaster and decided to upgrade after 4 years. Bought this version a month ago. So far, this oven works just as well in terms of cooking capabilities, and the air fryer function has been great.
That said, it seems there's a manufacturing flaw. Either the racks are too wide or the oven itself where the trays slide in are too narrow. Since day one of owning this toaster, the magnet door feature has been useless since the tray requires much more force to pull out than the magnet can provide. Never had this issue with the non-air fryer version.
When spending this amount for a smart oven, I would have expected the manufacturing quality control to be much higher.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, August 5, 2022
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email. Just reply to it, and we'll be happy to see how we can help you from there.