Customer reviews from breville.com
Breville - the Smart Oven Air Fryer Pro Convection Toaster/Pizza Oven - Brushed Stainless Steel
Average customer rating
4.5
(1,582 Reviews)
Rating breakdown 1,582 reviews
5 Stars
1,236
4 Stars
165
3 Stars
59
2 Stars
43
1 Star
79
89%of customers recommend this product.
(
1,208 out of
1,362)
Customer Reviews for Breville - the Smart Oven Air Fryer Pro Convection Toaster/Pizza Oven - Brushed Stainless Steel
Posted by: Brian
Verified Purchase:Yes
Had the non-air fryer version of this toaster and decided to upgrade after 4 years. Bought this version a month ago. So far, this oven works just as well in terms of cooking capabilities, and the air fryer function has been great.
That said, it seems there's a manufacturing flaw. Either the racks are too wide or the oven itself where the trays slide in are too narrow. Since day one of owning this toaster, the magnet door feature has been useless since the tray requires much more force to pull out than the magnet can provide. Never had this issue with the non-air fryer version.
When spending this amount for a smart oven, I would have expected the manufacturing quality control to be much higher.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, August 5, 2022
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email. Just reply to it, and we'll be happy to see how we can help you from there.
Written by a customer while visiting breville.com
Posted by: Beverly
Verified Purchase:Yes
it is easy to do clean. love tth dial to select your cooking pleasURE and indicates temp, two selections convection and super convection ,, the directions on the lighted window is so helpful with instant decisions...it would have been nice to have more recipes..
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Jung
Verified Purchase:Yes
My first one broke 3 times. First the door hinge went so the light would stay on like it was open all the time and the timer wouldn’t go because of that. Then my dials started to stick and didn’t work properly. Finally one of the burners cracked and had exposed the wires and I had to replace it. There was no replacement burners for me to replace it just the burner. It works amazingly normally. I bought another one after owning the first one for 3 years.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, August 10, 2022
Thank you for taking the time to post your review. We do apologize for your experience with your appliance. Thank you for allowing us to be involved in resolving the situation for you. Please reach out if other issues or questions arise. We'll be happy to help.
Written by a customer while visiting breville.com
Posted by: cindym
Verified Purchase:Yes
I bought this oven about a month ago, and it is one of the best purchases I've made. I purchased a combo airfryer/oven 2 years ago and it didn't last long. This one is built to be around for a long time. I'm so excited!!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
5
Excellent Features, Foods Turn Out Exceptionally Well
on August 31, 2022
Posted by: Judy
Verified Purchase:Yes
This oven goes above and beyond my expectations. Everything I have made turns out excellent. Works great for heating items, preheats in just a few minutes, easy to clean. I would never want to be without my oven. Thank you.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Vintagelane
Verified Purchase:Yes
20 year Breville user quality, workmanship & Customer service is the BEST!! Hands Down!! Received new replacement within 3 days freeship! I own juicer, blender, toasteroven. You cannot beat the quality. I highly recommend Breville products.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
4
Love this oven going to be moving and thinking of getting second jovial oven
on September 4, 2022
Posted by: Angel
I have had this one about a year plus my problem is cleaning or keeping it clean? How? I hesitated on getting the new one for the same reason.
I would recommend for cooking it is the cleaning I am concerned with.
I am also having a bit of a problem as one of the other customers with door a bit loose.
I would recommend for cooking it is the cleaning I am concerned with.
I am also having a bit of a problem as one of the other customers with door a bit loose.
Written by a customer while visiting breville.com
Posted by: Gisela
Verified Purchase:Yes
This is the second time I buy this oven… Even the old one last me for 5 years it was really good quality. I really like all the features that the oven has. I also like that it can fit a hole chicken or a 12” pizza (I can put two pizzas)
I would recommend this to a friend!
Written by a customer while visiting breville.com