Customer Reviews for Breville - the Smart Oven Air Fryer Pro Convection Toaster/Pizza Oven - Brushed Stainless Steel
Customer Rating
1
Has Issues
on January 25, 2021
Posted by: Mr John
I have tried 2 of these ovens and I am disappointed, Identical problems on both of them. Leaking grease/oil from both of them underneath on right side. Perhaps a design flaw? I dont know, I am not pleased with this item
Response from breville.comBy Consumer Support, January 26, 2021
Thank you for your review. I can confirm for you that depending on the moisture content of the food you're air frying, there will be steam emitted from the door. The vents in the door are for just that purpose. The steam will get on the display panel. You'll see this noted in the user's manual, including under the Trouble Shooting section.
Steam is coming out from the oven door • This is normal. The door is vented to release steam created from high moisture content foods such as frozen breads.
Water is dripping onto counter from under door • This is normal. The condensation created from high moisture content foods such as frozen breads will run down the inside of the door and can drip onto the counter.
Since condensation builds up, if you are air frying fatty foods, grease can definitely be emitted along with the condensation. That's why we do suggest in the manual that when cooking fatty foods (e.g. chicken wings) use roasting pan instead of air fry/dehydrate basket to prevent the oil dripping. Discard excess oil in between the batches.
Please reach out if other issues or questions arise. We'll be happy to help.
After about 3 weeks, all is good, we are very happy with this unit. I was looking for a counter top oven, to use in addition to our main oven. I find I use this instead of the main oven 90% of the time!
This new guy gets daily use! from breakfast (toast/bagels/reheating kolaches) to reheating dinners or cooking small batch meals, this is am amazing piece of equipment
I had a Breville’s smart oven for several years and was very happy with its performance. I decided to upgrade to the smart oven air to have a little more oven space as well as a light. The oven operates better than the original and is as good as I knew it would be. This oven is just one of my many Breville products and performs as well as the rest.
We replaced our existing Smart Oven that we enjoyed everyday with the new AirFryer model. We love it even more! We appreciate the quality and the new technology. We have fun cooking because Breville has made it easy. I have several Breville appliances and enjoy them all.
We knew we would like the Smart Oven Air, but it has surpassed our expectations! The kids love it, the wife loves it - it doesn't get better than this.