Customer Reviews for Breville - the Smart Oven Air Fryer Pro - Brushed Stainless Steel
Customer Rating
5
Getting us through hurricane Helene
on October 4, 2024
Posted by: Jennifer
We are loving through aftermath of hurricane helene. 7 days later we still don’t have power HOWEVER with our generator I was able to bake a pie for my husband’s birthday! Hopefully it’ll be the last hurricane pie I have to make but it will not be the last Breville oven I purchase. It’s easy to use even for my kids. We love it!
After trial and error over the past few years, we realized that our ailing competitor’s air fryer was about to bite the dust AGAIN. Tired of noisy fans and poorly design dials/controls, we stepped up and purchased a Breville Air Fryer Pro. We are very happy with how this one works. Easy, intuitive controls are a breeze.No guessing what to push, which way turn or push dials. It just toast, air fries, bakes, broils whatever we decide to make… and does it well! It's built to last more than just a couple of years. Very happy with our purchase!
We got this appliance for our wedding and love the functionality of it, but I have to keep it unplugged because it’s constantly buzzing a low, almost inaudible sound that is quite annoying. Since I keep it unplugged, every time I plug it in to use it, it makes a horribly designed loud beeping tone, repeatedly, to let me know it’s on. If that wasn’t enough the hinges squeal every time you open the little oven door. I cringe every time I use this appliance. It’s well designed otherwise, but seems like they did not take into account the auditory experience of this appliance, and made some mistakes along the way.
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, September 12, 2024
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. We'll be happy to see how we might help you from there.
I purchased this mighty machine cause my full size oven kept malfunctioning. Wow what a great device! So far I’ve made beef stew with slow cooker setting broiled burgers baked chicken and potatoes and fish looking forward to trying dehydrated setting soon
This Smart oven was purchased a few weeks ago and we have been blown away with the results we have gotten whether air frying, baking, roasting, and also holding temps for warming. Our next plan is to try baking some bread with this oven. It is now our daily way to cook!
Response from breville.comBy Customer Service, August 26, 2024
Thank you for your review and feedback. We do see you were able to reach a representative, and that they were able to provide some options regarding how we might help. Thank you for allowing us to assist you.
Blows the circuit so we can’t use it. Obviously could be our house, which is not old construction/electrical, but a problem when purchasing the unit for any home that it either draws so much power or surges, etc.
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, August 23, 2024
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. We'll be happy to see how we might help you from there.
Finally broke down and upgraded from Breville Toaster Oven to this model. I am enjoying it so much. Air fryer is large and so easy to use. Great product, highly recommend