Customer Reviews for Breville - the Smart Oven Air Fryer Pro - Brushed Stainless Steel
Customer Rating
1
Shame on you, still using PFTE in 2024
on December 18, 2024
Posted by: Leo
As much as I love the Breville brand, this oven continues using carcinogenic chemicals PFTE on its nonstick coating. Be aware, the only way of using PFTE safely is NOT TO SCRATCH its coating whatsoever, meaning when you insert/remove the trays, you need to absolutely make sure the edge of the trays are NOT touching the inside walls at all. Otherwise, every single scratch will cause millions of PTFE molecules in your food. Breville, are you listening? Please change your coating material. Stainless steel is fine. I’d rather spending more time cleaning than getting cancer from cookware, thanks.
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, December 18, 2024
Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Only had about 2 weeks before it got the ultimate test with 1 one of thanksgiving turkeys. I won hands down for better flavor vs the conventional oven turkey !!
This is an excellent air fryer convection oven. What makes it stand out are that it uses quartz heating elements which have a very long life of 10 years. It has an app with recipes. If you want more cooking help with sensors I recommend getting the Joule version with additional sensors.
Easy to use with wonderful results after reading the user friendly instructions. Exceptional quality for the price and ease of use for the home cook. Bravo!
not only is this oven gorgeous! It’s also very easy to use. The oven is the most even temperature countertop oven I have ever used. It cooks everything to absolute perfection! The dials are easy to read and easy to use. The oven comes with a generous amount of racks in addition to the Roaster and Air Fryer Pan. The oven also operates very quietly.
I recently replaced my old Breville toaster oven with a Smart Oven Air Fryer Pro and use it almost every day: toast, bake, slow cooker, air fryer. The only reason I do not give it 5 stars is because the interior width dimension, which I understood to be 16 inches is slightly less due to the rack slots. Therefore, the oven does not accommodate some of my bread baking pans, 9x13 pans with handles, etc. So unfortunately I’m not getting quite the use out of it that I had anticipated. That said, it’s an essential appliance in my kitchen.
I purchased my Air Fryer Pro exactly two years ago to the day, I cleaned it often and used it daily. The problem that I encountered with this oven was the convection motor died in it. Looking for answers on the internet I found that it was a problem that everyone who purchased this oven has. you will get two years and then it will die. Don't waste your money on this oven.
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, November 11, 2024
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. We'll be happy to see how we might help you from there.