Customer reviews from breville.com
Breville - the Smart Oven Air Fryer Pro Convection Toaster/Pizza Oven - Brushed Stainless Steel
Average customer rating
4.5
(1,609 Reviews)
Rating breakdown 1,609 reviews
5 Stars
1,254
4 Stars
167
3 Stars
60
2 Stars
46
1 Star
82
88%of customers recommend this product.
(
1,228 out of
1,388)
Customer Reviews for Breville - the Smart Oven Air Fryer Pro Convection Toaster/Pizza Oven - Brushed Stainless Steel
Posted by: Dee B.
Verified Purchase:Yes
I like the smart air oven. Just have to get use to all of the different functions that it can be used for. So far, so good.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Paul
Verified Purchase:Yes
Good machine. Convection does help, but would have liked to have a user manual or cookbook that translates conventional oven cooking times to the Breville oven using convection or super convection. Also need a better steam vent path rather than corner of door near handle.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
3
Love it, just wish it was more durable and mfr would stand behind their very expensive product!
on December 30, 2020
Posted by: Bill B
Had this for almost three years. we use it regularly - so much so that we hardly ever use our traditional stove any more. However, problems are now cropping up. It no longer toasts bread evenly. One side toasts per normal while the other is still white. Also - the door mechanism has been sticking open now and gets caught on something unseen? After much fidgeting was able to get it to close again, but now the door will not close all the way. tried contacting Breville and was told it was out of warranty....
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, December 31, 2020
We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. Just reply to it, and we'll be happy to see how we can help you from there.
Written by a customer while visiting breville.com
Posted by: Anonymous
Verified Purchase:Yes
This oven is the ultimate must have piece of equipment! Every function ( air fryer, slow cook, dehydrate etc ) is excellent! I don’t even bother using my stand alone oven anymore unless I am baking a three layer cake.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
3
This is easily the best and worst oven I have owned
on January 8, 2021
Posted by: Phill
I bought this oven about 2 or 3 years ago and it quickly became the best kitchen purchase I have made. The airfry option is amazing and overall everyone loved the product. It is a pain to clean and keep clean but I was willing to over look it. Then shortly after the warranty ended we starting having issues with the door sensor. It would not register the door as shut and so would turn off after a few mins. for safety reasons. If you pushed the door harder or closed it again it usually started to work. After time it would eventually never register the door and essentially rendering the product useless. I have looked around and unfortunately there is no other airfry oven that seems to work as well and offer the amount of space as this one but I do not look forward to spending so much for a year or two of usage. I strongly suggest changing the door sensor. To potential buyers I recommend considering the value of the product for your specific situation as it might not be worth the cost.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, January 11, 2021
We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. Just reply to it, and we'll be happy to see how we can help you from there.
Written by a customer while visiting breville.com
Posted by: Anonymous
Verified Purchase:Yes
It’s a wonderful machine, but it is really hard to clean burnt grease splatter especially after using the air fry mode. I recognize ALL toaster ovens have this problem so I clean it as well as I can after every bake or fry session.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Mojo
Verified Purchase:Yes
Love this oven. Use it 10 times a day. Great customer service too
Written by a customer while visiting breville.com
Posted by: Anonymous
Verified Purchase:Yes
I am still learning the best way to cook with my new Breville, but thus far I am enjoying the improved taste of my vegetables and tofu cooked this way as opposed to microwaving, oven roasting and pan frying. I did not give it 5 stars simply because it is harder to keep clean, due to spatters, but I keep experimenting. I am trying different cooking utensils and parchment paper. The web is full of sources and ideas and That has been helpful. If you are looking for simply the air fryer function, this may not be for you.
I would recommend this to a friend!
Written by a customer while visiting breville.com