I have used Breville ovens for over 20 years. This was an upgrade to my last one that started having issues with the buttons. The new oven has worked great so far, and I love the air fry option. My only issue is the pricing. These ovens are starting to cost the same as a full sized appliance which is making it cost prohibitive.
Breville stands by their products! The prongs on the plug of my Breville Smart Oven broke and I called and they quickly shipped me a replacement. That is what I call excellent Customer Service and a great manufacturer! I will continue to purchase their products! This oven is my lifesaver. My family uses it every single day, multiple times a day!