The oven arrived safely, beautifully packed. Have had it about a month. Love the dual racks that can be used either “right side up" or "upside-down." There is a bit of a learning curve, but that’s normal with any new appliance. Tried the air fry function and still need to learn the correct setting. Love the automatic settings for pizza, bagels, and toast. Miss the oven light coming on automatically for the last 30 seconds of use, but otherwise we are very pleased with our new Breville Smart Oven Air.
Had the previous model for a few years and recently gave it away to someone in need, hence the upgrade. Very versatile and quality piece of equipment for many tasks where a big oven is not necessary.
The oven is beautiful and performs well. I have not tried air fryer mode yet. This is second oven, I have been delighted with Breville support on ovens and other products.
Aside from great performance, having great customer support especially on repairs makes the price premium well worth the cost.
Without this type support, the products can become deadweight very quickly.
It’s a great addition to our kitchen. Cooks evenly, very quiet, and east to use. A 9x13 pan fits in the oven with ease. I’m very pleased with this purchase.
Less than a month old and it does not reach the heat set by the thermostat. Same problem as two others. Outrageously bad product and no quality control. I imagine I will hear nothing back from Breville.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, February 9, 2022
We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. Just reply to it, and we'll be happy to see how we can help you from there.
Pleased with the Breville Smart Oven Air Fryer Pro
on February 10, 2022
Posted by: Happy Cook
Verified Purchase:Yes
The oven is very easy to use and produces great results! I am still learning how to best utilize all of the features. We have never had cookies turn out with such a nice texture! I love my morning bacon cooked with the air fryer feature. It is great for re-heating leftovers. My husband uses the toast feature every morning. So versatile!