The first oven I purchased was dead on arrival and I had to drive to a nearby town to return it and purchase another. That said though, this is an awesome oven. Ultimately I'm thrilled with it.
My last Breville Smart oven lasted 7 yrs before the convection fan went wonky. I could still do everything in it, just no convection. Loved that oven! So I bought the big sister, and so far so good. Love all the options, esp. dough proof and slow cook. I am so happy 9x13 pans will fit in this larger one. I have noticed, especially on homemade biscuits that I must turn them halfway if convection is on so browning is even. Other than that, we use it more than once a day and cooked many Thanksgiving dishes in it. It fulfills my cooking needs and nice to display on your counter.
This is a fantastic product! It has completely changed what I eat and the way I cook. So very easy to use, so accessible, and all my air fried foods come out perfect every time. I love air frying potatoes, veggie burgers, okra, frozen Trader Joe veggie bites, and just about everything I eat.
I like this oven so much I practically never use my big oven, which takes so long to heat and doesn't cook as evenly even though it is one of those high end name brand ovens that costs 10 times as much as the Smart Oven. And now I actually have two Smart Air ovens side by side that meet all my cooking needs! Just in love with this oven.
The only reason I don't give it 5 stars are two things: The crumb tray is hard to keep clean. I didn't realize fully how delicate it was and that it needed special handling - and to never ever let food drip onto it. Also, my oven malfunctioned a year and 3 months into its life. However, Breville gave me fantastic customer service and replaced my oven promptly with a new oven.
This oven was an excellent purchase. It is so well made and works flawlessly. I recommend this oven to all that is in the market for this appliance. I could not be more pleased.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
1
Fan motor will fail within 3 years
on December 8, 2021
Posted by: JR
Fan motor will fail within 3 years turning the unit into a very expensive toaster.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, December 9, 2021
We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. Just reply to it, and we'll be happy to see how we can help you from there.
This is our second Breville Oven. After over 15+ years of DAILY use, our first Breville while still operational, was showing signs of age. We certainly received many great years of service from it! When considering another countertop oven, our selection was easy; ANOTHER BREVILLE! When we purchased our new Smart Oven Air Fryer Pro, we were surprised at all the improvements that have been made over the years. The addition of an interior light is really great. It’s super bright and lets you keep an eye on what’s cooking. The Breville quality is still evident as this unit is well built and works wonderfully. We have yet to try all the new features but are looking forward to many delicious meals!
It’s an excellent product. I am loving the convection and air frying capabilities. I’m able to whip up great meals fast. My cast iron pan even fits so my steaks and pork chops are moist and perfectly done.