Customer reviews from breville.com
Breville - the Smart Oven Air Fryer Pro Convection Toaster/Pizza Oven - Brushed Stainless Steel
Average customer rating
4.5 out of 5
4.5
(1,605 Reviews)
Open Ratings Snapshot
Rating breakdown 1,605 reviews
5 Stars
1,251
4 Stars
166
3 Stars
60
2 Stars
46
1 Star
82
88%of customers recommend this product. 
(
1,224 out of 1,384
)
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Customer Reviews for Breville - the Smart Oven Air Fryer Pro Convection Toaster/Pizza Oven - Brushed Stainless Steel
Customer Rating
5 out of 5
5
Best Countertop Oven on the Market
on October 16, 2021
Posted by: Anonymous
Verified Purchase:Yes
I've been slowly working my way up through lesser variations on the toaster-oven theme, and a move to a new house offered enough counter space to splurge on the Breville Smart Oven Air Fryer Pro. It's doing everything I ask of it without fuss or bother. It actually WORKS as an air fryer, and it WORKS as a dehydrator, even if not quite as well as a dedicated uni-tasker might. If I had a quibble, it would be that it takes a while to toast, but that's largely because there's a lot of volume to heat up, so what can ya do?
Great appliance. Terrific build quality. Solid, responsive, and handsome :-)
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
4 out of 5
4
Loving this.
on October 19, 2021
Posted by: Francine
I bought this yesterday for my boyfriend whose oven is ancient, dirty and doesn’t work (bachelor life). I used it to bake trout and broccoli last night, air fry tator tots this morning and reheat ribs tonight. So far, easy to use, great tasting food and perfect for our needs. Hope to try some actual baking (cake, cookies) soon.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
1 out of 5
1
Shattered oven door
on October 27, 2021
Posted by: Donna
I loved my Breville smart oven until yesterday when baking in it the front glass door shattered and cracked. Glass everywhere, beware.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer SupportOctober 27, 2021
We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. Just reply to it, and we'll be happy to see how we can help you from there.
Written by a customer while visiting breville.com
Customer Rating
1 out of 5
1
Huge disaster!
on November 11, 2021
Posted by: lisa
I bought is a few months ago after my first one died. While baking my sons school lunch this morning as alway I heard a huge bang. Thought something fell but no one was in the kitchen. The glass completely shattered and was everywhere!!
No, I would not recommend this to a friend.
Response from breville.comBy Consumer SupportNovember 11, 2021
We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. Just reply to it, and we'll be happy to see how we can help you from there.
Written by a customer while visiting breville.com
Customer Rating
1 out of 5
1
Brokev2x
on November 24, 2021
Posted by: Laura
Very disappointed in this product the glass broke the first time second time the door broke
No, I would not recommend this to a friend.
Response from breville.comBy Consumer SupportNovember 29, 2021
We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. Just reply to it, and we'll be happy to see how we can help you from there.
Written by a customer while visiting breville.com
Customer Rating
5 out of 5
5
Love my Breville!
on November 24, 2021
Posted by: Karyn V
Verified Purchase:Yes
I’m so happy with my Breville smart oven! I use it every day! It has made cooking so much easier.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
2 out of 5
2
DISAPPOINTED
on November 26, 2021
Posted by: MOMOROX
This is my second oven the first one stopped working. Now I am having major issues with the second one. The timer doesn't work and the oven turns off prior to my food being cooked. My mother in law has the same one and has no issues. its so frustrating. I called Breville and the informed me that the oven was not getting enough power. I head my power outlets checked and they are perfect. Could it be that I received two ovens that are duds? HIGHLY DISAPPOINTED.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer SupportNovember 29, 2021
We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. Just reply to it, and we'll be happy to see how we can help you from there.
Written by a customer while visiting breville.com
Customer Rating
5 out of 5
5
Need I say more?
on November 26, 2021
Posted by: Desiree
Verified Purchase:Yes
I don't know where to start. First, I was solely impressed with the accessories that are included with the smart oven. Second, I use it for everything from air fry to simply baking. Third, when it's done with your food, it simply turns itself off converting to a warming oven. In a nut shell, if your oven ever goes on the blitz, this is a clear winner to me. Love, love, and love. Thank you Breville.
I would recommend this to a friend!
Written by a customer while visiting breville.com
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