Customer Reviews for Breville - the Smart Oven Air Fryer Pro - Brushed Stainless Steel
Customer Rating
3
Missing one most important feature
on February 25, 2025
Posted by: Steve
I bought this air fryer pro, tried it at home and returned it the next day. Yes it does all it says it can do but I can do all that with my very expensive oven except for air frying. I even think cleaning my oven is easier as it has a self clean option. While cleaning the air fryer pro I cut my knuckle I two places due to the sharp edges of the heating element shield. Also because of its smaller size it really isn’t easy to clean. But it’s still missing a very important feature. It does require proper ventilation same as you should have with your stove top oven. Sure it roasted my chicken same as my oven would have done but all the smoke and odor needs to be ventilated. I ended up setting off smoke defectors due to lack of ventilation. I don’t recall reading about needing proper ventilation but that’s okay lesson learned. If the kids still want an air fryer for their chicken wings, etc I will buy a small air fryer that I can place under my vent hood.
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, February 26, 2025
We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Having had a Breville espresso machine for years I knew when I went for an air fryer it would be Breville. We’ve had this for almost 2 mo and I couldn’t be happier. TBH this is a revolutionary appliance. I can do anything with this! We no longer do toast 2 pcs a time leaving some eating and some waiting! I’ve dehydrated 4-5x already and NO dragging out a separate appliance. Air frying is fantastic and simply adding baskets doubles the already substantial capacity. We “broil” our French onion soup in one or two serving batches without heating the whole oven and rearranging racks - SO convenient. Like my espresso machine I clean this after every use and because of the high quality I expect it to look like new for years to come. Couldn’t be happier and Breville honoring the sale price was just icing on the cake! In a world of cheap, disposable appliances it’s nice to know Breville is keeping up the quality.
This is my 2nd Oven in 20+ years. I upgraded from the Mini Smart Oven that was soooo reliable for 20 yrs! Didn't realize the new features would impress me so much. I use my Oven nearly every day. Love the Air-fry (something totally foreign to me), the Proof setting is so great...I bake my own bread once a week and my gas stove can't be set low enough yto proof dough. And the crazy thing...love, love, love the oven light! Can't say enough good things about it!
We have only used the toaster and air fryer option and have loved the tasty results! The unit was definitely a step up in size compared to our original air fryer but love all the flexibility and performance.