Customer reviews from breville.com
Breville - the Smart Oven Air Fryer Pro - Brushed Stainless Steel
Average customer rating
4.5
(1,684 Reviews)
Rating breakdown 1,684 reviews
5 Stars
1,313
4 Stars
175
3 Stars
62
2 Stars
48
1 Star
86
89%of customers recommend this product.
(
1,293 out of
1,458)
Customer Reviews for Breville - the Smart Oven Air Fryer Pro - Brushed Stainless Steel
Posted by: WVRobin
Verified Purchase:Yes
It's the greatest! I've used it so much already and I've had it only a month. My favorite feature is the dehydrator. I have used that feature multiple times for different things. You can't go wrong with it!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
2
Longevity Review, 2 years of ownership
on July 27, 2025
Posted by: James
I bought this oven two years ago and type this review after using it well.
The product does what it is supposed to do with every feature used. I am dissapointed by the failure of the fan after one year of heavy use on super convection setting. Fan stops spinning. It makes loud noise if trying to get fan working. As a comparison, my previous convection toaster oven worked as well as this Breville unit. The display on the unit stopped working after 5 years.
I am giving this review 2/5 stars because failure of the fan after 1 year heavy use did not make it a substitue for a kitchen convection oven. I bought it to test if it can replace convection oven. I do not recommed this product for longevity. I know the fix is to send them the unit for repair, but I doubt the repair fixes the fan issue if it happens again the next year after heavy use on super convection.
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, July 28, 2025
We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Customer Rating
2
Cooked great until the plug melted
on July 18, 2025
Posted by: Koa1678
We used it for 2 weeks camping. We tried to unplug the oven and the plug was melted to the outlet.
I would recommend this to a friend!
Response from breville.comBy Customer Service, July 21, 2025
We're sorry to hear of your experience. As noted in the manual, the toaster oven is not meant to be used in moving vehicles, outside, or anywhere other than in-home use.
Written by a customer while visiting breville.com
Posted by: Jerry G
Verified Purchase:Yes
Works great, worth the money. Just be prepared for the convection fan to die in 2-3 years.
Written by a customer while visiting breville.com
Customer Rating
5
This thing replaced my oven for 95% of my cooking
on June 5, 2025
Posted by: Drea
Can’t live without it. Works for a million things. I honestly think I need two.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
1
"SELECT" Dial Broke - Can't Choose Cook Option!
on April 27, 2025
Posted by: JoyOfCooking
Loved this oven until the "Select" turn dial stopped working correctly. Now it's INFURIATING to try and choose the cook mode you want to use. We've only used the oven just over a year and now it's almost impossible to use. The heating and cooking and toasting still work, but it take 5 minutes just to choose them! Grrrrr!
https://www.youtube.com/shorts/SWLEayiQnM0
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, April 28, 2025
We are truly sorry for the inconvenience. We've sent a separate email to you and hope you will give us the opportunity to correct the situation.
Written by a customer while visiting breville.com
Customer Rating
5
Incredible oven! No regrets paying full price!
on March 1, 2025
Posted by: Christy
We cook often and have not touched our big oven since we received this gem! The proof function is amazingly helpful. No more planning hours in advance if we want pizza or bread! I didn't have a pizza stone for this size oven and we usually bake our pizza on the outside grill that goes over 700 degrees but decided to try home made pizza anyway. The included pizza pan which I thought would be useless somehow turned out incredibly crispy crust pizza! The toast function makes crispy bread taste like its fresh baked. I love the large window that allows me to monitor the cooking process. Watching my focaccia bread rise as it baked was amazing! I've used every function except air fry and dehydrate. We used to have a dedicated drawer type air fryer that we used often but grease flies and gets everywhere in the elements and invariably ends up smelling rancid after time no matter how hard you try to clean. I don't want to chance that with this oven. The wings come out crispy enough on regular bake and convection. The fact that it can go to low temps allows me to reverse sear steaks that come out like sous vide! (My big gas oven had trouble holding the low temperatures without turning off.) This oven fits a 5 1/2 qt Le Creuset dutch oven with the black knob (not the metal knobs as those are bigger) and a 3 1/2 qt Le Creuset braiser. (Just a note that I was concerned when I read another review that criticized the oven having PTFE. In researching, I found that PTFE is considered safe (unlike PFOA) especially at temps under 500 degrees and this oven only goes to 480). I've seen pictures in the reviews where people are not allowing six inches on both sides and on top. I think that's critical because it's a powerful little oven and of course, logic tells you steam has to escape or it will explode! So make sure you allow it enough room! Overall, thrilled with this purchase!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: pavscat
Verified Purchase:Yes
This is our first air fryer, and I am very pleased with it. The air fryer really does make things crispy. I can set the toast to just the right crispness no matter how many slices I'm toasting. Bagels come out perfect. Convection makes this a great little oven. I look forward to trying all the features.
I would recommend this to a friend!
Written by a customer while visiting breville.com