thank you for your quick response to our questions on our Breville, we’ve LOVED the unit and missed it while being repaired.The return via UPS was EASY . Your Agent was EXCELLENT, THANKS AGAIN
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
1
Does Not Last!
on July 20, 2021
Posted by: Marie
I bought this oven in the Fall of 2018 and the very first week I brought it home it gave me error 06, which apparently is pretty much unfixable. I opened the back of the oven to see if I could get lucky and notice anything out of place - didn’t see anything but I put the back on and suddenly the error disappeared. I should have known them that the oven wouldn’t last long despite its high price - the oven worked for the next two years before it just stopped heating. The screen continues to work as does the fan, but without heat it’s obviously useless. Would expect it to last longer for the price. Also do yourself a favor and buy a slice toaster if you want to use it for that because the toast setting really doesn’t toast even on the highest setting.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, July 20, 2021
We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. Just reply to it, and we'll be happy to see how we can help you from there.
What a great oven! Haven’t used it extensively but the air fryer is fabulous and baked casseroles are easy. Keeps my Florida kitchen from getting heated up. Simple to operate, so user friendly. Disappointed that it didn’t come with a cookbook but have found good air fryer recipes on line. Have many Breville products, made to last!
This is only one of the many Breville products that I own. I highly recommend Breville. I love the Smart Oven Air Fryer Pro, cooks evenly, light alerts you cooking is almost done, and it cooks evenly! I love the Smart Oven so much, I bought one for my Mother-In-Law!!!
I can’t say enough about how well Breville took care of a technical issue with my oven. I really appreciate their prompt attention to my needs. Thank you!!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
3
Quality Bake and Feel
on July 23, 2021
Posted by: TRoy
We received our Breville 900 Smart Oven as a gift. When it worked we really enjoyed how well it baked/worked. French fries were done to perfection, pizza was done in record times with a nice crispy crust... At approximately, the three year mark while baking a small chicken and it lost all power. To this day no one can tell me why it no longer works.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, July 26, 2021
We're sorry to hear of your experience with the appliance. We do see you were able to contact a representative, and that they have sent you an email to move forward with assisting you. Thank you for allowing us to look into how we might help you. Please reach out if other issues or questions arise. We'll be happy to help.
Breville Smart Oven Air Fryer Pro great purchase!!
on July 25, 2021
Posted by: Happy Breville Owner
Verified Purchase:Yes
This is the best countertop oven I have ever owned! It is so versatile & much better than heating my regular oven. I shopped around and did a lot of comparison shopping before buying. I am sure that I made the right choice. I do wish a beginner cookbook was included with it. I ordered a couple cookbooks & had to wait to use it.