Customer reviews from breville.com
Breville - the Smart Oven Air Fryer Pro - Brushed Stainless Steel
Average customer rating
4.5
(1,684 Reviews)
Rating breakdown 1,684 reviews
5 Stars
1,313
4 Stars
175
3 Stars
62
2 Stars
48
1 Star
86
89%of customers recommend this product.
(
1,293 out of
1,458)
Customer Reviews for Breville - the Smart Oven Air Fryer Pro - Brushed Stainless Steel
Posted by: Jeffe
Verified Purchase:Yes
I recently replaced my Breville oven with a Smart Oven. It’s a bit larger which works out great. It heats evenly and very happy with the air fryer capability. Very pleased.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: P Hurst
Verified Purchase:Yes
I love this oven. I use it in so many ways
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Vanessa Joyce
Verified Purchase:Yes
I’m totally in love with the new smart oven, it upgraded from the previous model to the one that does the air frying and is a slightly larger and I completely am so thrilled with my decision even though it was a little more money it’s totally worth it
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Diane
Verified Purchase:Yes
The oven came very nicely equipped with a variety of pans and racks. It heats up quickly, is easy to use and I have been very pleased with the quality of the meals I have prepared in it. I purchased it to use as a second oven but find I am using it as my primary one.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: High on 14er
Verified Purchase:Yes
It's a very expensive toaster oven that requires a lot of clean up after cooking!! Grilling, heating on a cookie sheet in the oven is a lot easier and less hassle than this air fryer!!
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, August 14, 2025
Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Posted by: Mark
Verified Purchase:Yes
I’ve been very pleased with Breville’s Smart Oven. It’s my second of this model. I had my previous for approximately 3 years and the one before that (a different model) for 1 year. I just wish they’d last a little longer, but I’m not too broken up about it considering that I use it every day.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
2
Short LIfespan Chronic Problems
on August 10, 2025
Posted by: Carlos
This toaster oven is a great investment while it works. I got a couple of years out of it when the door stopped closing all the way. After a few days of frustration i gave up for a few weeks. Watched some youtube repair videos and got the door closing after taking the off. A real pain especially for such an expensive product. Very common issue, rail that guides door warps with time, i assume its a heat issue.
Timer stopped working soon after, toaster heats up to temp and shuts off. Kinda made everything but toaster oven feature useless. More Youtube video shows a switch the the door engages to start isn't being engaged as a result of a door not engaging a bracket upon closing. I adjusted (bent/unbent) until I heard click engaging. Worked once or twice, but timer is useless, so cooking is impossible.
I don't want to open it a third time, since the first two weren't that fun.Don't buy this unit. works just past warranty and then it becomes landfill.
Timer stopped working soon after, toaster heats up to temp and shuts off. Kinda made everything but toaster oven feature useless. More Youtube video shows a switch the the door engages to start isn't being engaged as a result of a door not engaging a bracket upon closing. I adjusted (bent/unbent) until I heard click engaging. Worked once or twice, but timer is useless, so cooking is impossible.
I don't want to open it a third time, since the first two weren't that fun.Don't buy this unit. works just past warranty and then it becomes landfill.
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, August 11, 2025
We're sorry to hear of your experience. We will send a separate email to you and hope you will give us the opportunity to correct the situation.
Written by a customer while visiting breville.com
Posted by: Carrie
Verified Purchase:Yes
We've had this air fryer for about two now, and we literally use it every day. I love it most as an air fryer, but all the other functions have been awesome too. The price was very reasonable considering how much this thing does and how pretty it is.
I would recommend this to a friend!
Written by a customer while visiting breville.com