Customer reviews from breville.com
Breville - the Smart Oven Air Fryer Pro Convection Toaster/Pizza Oven - Brushed Stainless Steel
Average customer rating
4.5
(1,593 Reviews)
Rating breakdown 1,593 reviews
5 Stars
1,244
4 Stars
165
3 Stars
60
2 Stars
43
1 Star
81
89%of customers recommend this product.
(
1,216 out of
1,373)
Customer Reviews for Breville - the Smart Oven Air Fryer Pro Convection Toaster/Pizza Oven - Brushed Stainless Steel
Posted by: Angela
Verified Purchase:Yes
We bought a toaster oven years ago that we loved. It lasted us a long time before the lower heating elements died. We still used it like that for a couple of years. It didn’t cook right and was not big enough for much. I finally decided it was time to replace it. I spent several months researching before I felt I found the best one for us. I couldn’t be happier with our choice! Not only did it replace our current toaster oven, it also replaced our air fryer, it’s much larger than our old one, and I can even use it to slow cook, dehydrate, or rise breads! I’m so impressed with it so far. It’s longevity will be the next thing to test. My only complaint is that it’s not the easiest to clean when you air fry in it. Otherwise, it’s a win!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
1
Great oven & functions, but issues after a year
on December 14, 2023
Posted by: LC
I loved Breville smar oven when I used it for a year. Shortly after a year the knob for function was not operating well. We had to push/pull then turn to make it work. About 18 months convection option started making weird noise and it seem that we cannot use that function anymore. Adding on top, yes this oven does not seem to reach the temperature it indicates.
This is an expensive oven and we should not have to replace it every couple years. Great oven, but cannot give many stars for the above reasons.
This is an expensive oven and we should not have to replace it every couple years. Great oven, but cannot give many stars for the above reasons.
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, December 14, 2023
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. We'll be happy to see how we might help you from there.
Written by a customer while visiting breville.com
Customer Rating
1
2nd one with issues.
on January 24, 2024
Posted by: Thomas
This is our second unit. The first one had issues with the door opening properly rendering it unusable. Even with issues, we liked it so much we were happy with another. Well, today the spring that helps
close the door snapped (or became loose) during use. We love the functionality of it, but at this point have to question the quality (and value for the money).
close the door snapped (or became loose) during use. We love the functionality of it, but at this point have to question the quality (and value for the money).
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, January 25, 2024
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. We'll be happy to see how we might help you from there.
Written by a customer while visiting breville.com
Posted by: Martha
Verified Purchase:Yes
I bought this to replace the original Breville oven I got in 2010. There was no oven in the small house I bought so it was my full time oven. 14 years of great cooking. Looking forward to the Air Fryer setting that is new to me.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Cynthia
Verified Purchase:Yes
So far I love this oven!! It’s so quiet, and can fit a 9x13 casserole dish!!! I haven’t tried all the features but am looking forward to doing that!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
2
The sounds this toaster makes….
on September 12, 2024
Posted by: Noah
We got this appliance for our wedding and love the functionality of it, but I have to keep it unplugged because it’s constantly buzzing a low, almost inaudible sound that is quite annoying. Since I keep it unplugged, every time I plug it in to use it, it makes a horribly designed loud beeping tone, repeatedly, to let me know it’s on. If that wasn’t enough the hinges squeal every time you open the little oven door. I cringe every time I use this appliance. It’s well designed otherwise, but seems like they did not take into account the auditory experience of this appliance, and made some mistakes along the way.
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, September 12, 2024
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. We'll be happy to see how we might help you from there.
Written by a customer while visiting breville.com
Posted by: Michael
Verified Purchase:Yes
Easy to use with wonderful results after reading the user friendly instructions. Exceptional quality for the price and ease of use for the home cook. Bravo!
Written by a customer while visiting breville.com
Customer Rating
5
It Does what it does PERFECTLY
on March 23, 2019
Posted by: Sky U.
I love the preheat time set and when you open to check your brownies the cook time stops until you close the door, then it starts where it was before you interrupted the cooking. I love cooking 9 pieces of toast on one rack and you can triple that if you have the family over. The roasting feature is perfect, amazing roasts that actually roast not bake. Easy to operate very intuitive. You will love this oven air fry too, especially for tater tots and fries .. use avacado oil spitz bottle to give a bit of oil that will not burn at high temps like olive oil .. add your spices and fry away .. ENJOY
Written by a customer while visiting breville.com