Customer Reviews for Breville - Smart Oven Air Fryer Pro Convection Toaster/Pizza Oven - Brushed Stainless Steel
Customer Rating
2
love it at first.....
on October 30, 2023
Posted by: Cindy
Purchased this 3 years ago and now it will just stop working but shutting off as soon as you try to toast any thing. We use this for everything (but air frying cause it doesn't work well at all) and for the price we paid it should last most than 3 years!!!
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, October 31, 2023
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. We'll be happy to see how we might help you from there.
We bought a toaster oven years ago that we loved. It lasted us a long time before the lower heating elements died. We still used it like that for a couple of years. It didn’t cook right and was not big enough for much. I finally decided it was time to replace it. I spent several months researching before I felt I found the best one for us. I couldn’t be happier with our choice! Not only did it replace our current toaster oven, it also replaced our air fryer, it’s much larger than our old one, and I can even use it to slow cook, dehydrate, or rise breads! I’m so impressed with it so far. It’s longevity will be the next thing to test. My only complaint is that it’s not the easiest to clean when you air fry in it. Otherwise, it’s a win!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
1
Great oven & functions, but issues after a year
on December 14, 2023
Posted by: LC
I loved Breville smar oven when I used it for a year. Shortly after a year the knob for function was not operating well. We had to push/pull then turn to make it work. About 18 months convection option started making weird noise and it seem that we cannot use that function anymore. Adding on top, yes this oven does not seem to reach the temperature it indicates. This is an expensive oven and we should not have to replace it every couple years. Great oven, but cannot give many stars for the above reasons.
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, December 14, 2023
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. We'll be happy to see how we might help you from there.
I bought this to replace the original Breville oven I got in 2010. There was no oven in the small house I bought so it was my full time oven. 14 years of great cooking. Looking forward to the Air Fryer setting that is new to me.
So far I love this oven!! It’s so quiet, and can fit a 9x13 casserole dish!!! I haven’t tried all the features but am looking forward to doing that!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
2
The sounds this toaster makes….
on September 12, 2024
Posted by: Noah
We got this appliance for our wedding and love the functionality of it, but I have to keep it unplugged because it’s constantly buzzing a low, almost inaudible sound that is quite annoying. Since I keep it unplugged, every time I plug it in to use it, it makes a horribly designed loud beeping tone, repeatedly, to let me know it’s on. If that wasn’t enough the hinges squeal every time you open the little oven door. I cringe every time I use this appliance. It’s well designed otherwise, but seems like they did not take into account the auditory experience of this appliance, and made some mistakes along the way.
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, September 12, 2024
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. We'll be happy to see how we might help you from there.
Easy to use with wonderful results after reading the user friendly instructions. Exceptional quality for the price and ease of use for the home cook. Bravo!
This is my 2nd Oven in 20+ years. I upgraded from the Mini Smart Oven that was soooo reliable for 20 yrs! Didn't realize the new features would impress me so much. I use my Oven nearly every day. Love the Air-fry (something totally foreign to me), the Proof setting is so great...I bake my own bread once a week and my gas stove can't be set low enough yto proof dough. And the crazy thing...love, love, love the oven light! Can't say enough good things about it!