Customer reviews from breville.com
Breville - the Smart Oven Air Fryer Pro - Brushed Stainless Steel
Average customer rating
4.5
(1,684 Reviews)
Rating breakdown 1,684 reviews
5 Stars
1,313
4 Stars
175
3 Stars
62
2 Stars
48
1 Star
86
89%of customers recommend this product.
(
1,293 out of
1,458)
Customer Reviews for Breville - the Smart Oven Air Fryer Pro - Brushed Stainless Steel
Posted by: Bonnie
Verified Purchase:Yes
Love the new Breville Smart Air Fryer Pro. It's all I'd hoped it would be and more! It's ideal as a primary or a second oven, with so many functions, it replaces other appliances saving kitchen space. Cooking settings are accurate and easy to learn. Baked breads came out perfectly the first time. Air fryer is fast and allows for a larger amount at one time. The drip pan at the base is removable for ease of cleaning. I highly recommend this unit and feel it will be my primary oven for years to come.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Mark
Verified Purchase:Yes
Quality build and versatile.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: WDMoore
Verified Purchase:Yes
Just a great little oven.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Brownie
Verified Purchase:Yes
The racks for the oven level make it so you cannot slide a baling tray or pie on you have to pick it up. Its almost perfect.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Adam R
Verified Purchase:Yes
Nice product but at this price it should include a nice cookbook to use system
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Desiree
Verified Purchase:Yes
I don't know where to start. First, I was solely impressed with the accessories that are included with the smart oven. Second, I use it for everything from air fry to simply baking. Third, when it's done with your food, it simply turns itself off converting to a warming oven. In a nut shell, if your oven ever goes on the blitz, this is a clear winner to me. Love, love, and love. Thank you Breville.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
2
DISAPPOINTED
on November 26, 2021
Posted by: MOMOROX
This is my second oven the first one stopped working. Now I am having major issues with the second one. The timer doesn't work and the oven turns off prior to my food being cooked. My mother in law has the same one and has no issues. its so frustrating. I called Breville and the informed me that the oven was not getting enough power. I head my power outlets checked and they are perfect. Could it be that I received two ovens that are duds? HIGHLY DISAPPOINTED.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, November 29, 2021
We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. Just reply to it, and we'll be happy to see how we can help you from there.
Written by a customer while visiting breville.com
Customer Rating
1
Steam leaking and it makes condensation , dripping on the counter top.
on November 25, 2021
Posted by: Annie
I was so excited to have this little oven .
But now I am so upset to write this review about how to handle the problem with their product .
First time use it. Toast a couple of bread or bagel I saw the steam leaking from bottom of right side little bit . And the steam leaks more and more from top right side. It create condensation on the panel of LED. It create moisture and dripping water on my counter top. I naver saw any oven leaking steam even cheap toast oven .
I contact and address the problem and I gat answer that is normal.
I know one od my community website person used one year and she has same problem and she got answer that they know some door has issue and she got exchanged.
I don’t know what to do now.
But now I am so upset to write this review about how to handle the problem with their product .
First time use it. Toast a couple of bread or bagel I saw the steam leaking from bottom of right side little bit . And the steam leaks more and more from top right side. It create condensation on the panel of LED. It create moisture and dripping water on my counter top. I naver saw any oven leaking steam even cheap toast oven .
I contact and address the problem and I gat answer that is normal.
I know one od my community website person used one year and she has same problem and she got answer that they know some door has issue and she got exchanged.
I don’t know what to do now.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, November 29, 2021
Thank you for reaching out to Breville through your review. I can confirm for you that depending on the moisture content of the food you're air frying, there will be steam emitted from the door. The vents in the door are for just that purpose. The steam will get on the display panel. You'll see this noted in the user's manual, including under the Trouble Shooting section.
Steam is coming out from the oven door
• This is normal. The door is vented to release steam created from high moisture content foods such as frozen breads.
Water is dripping onto counter from under door
• This is normal. The condensation created from high moisture content foods such as frozen breads will run down the inside of the door and can drip onto the counter.
Since condensation builds up, if you are air frying fatty foods, grease can definitely be emitted along with the condensation. That's why we do suggest in the manual that when cooking fatty foods (e.g. chicken wings) use roasting pan instead of air fry/dehydrate basket to prevent the oil dripping. Discard excess oil in between the batches.
Steam is coming out from the oven door
• This is normal. The door is vented to release steam created from high moisture content foods such as frozen breads.
Water is dripping onto counter from under door
• This is normal. The condensation created from high moisture content foods such as frozen breads will run down the inside of the door and can drip onto the counter.
Since condensation builds up, if you are air frying fatty foods, grease can definitely be emitted along with the condensation. That's why we do suggest in the manual that when cooking fatty foods (e.g. chicken wings) use roasting pan instead of air fry/dehydrate basket to prevent the oil dripping. Discard excess oil in between the batches.
Written by a customer while visiting breville.com