Customer reviews from frigidaire.com
Frigidaire - Professional 36" Induction Cooktop - Stainless Steel
Average customer rating
4.6
(86 Reviews)
Rating breakdown 86 reviews
5 Stars
69
4 Stars
11
3 Stars
1
2 Stars
0
1 Star
5
100%of customers recommend this product.
(
9 out of
9)
Customer Reviews for Frigidaire - Professional 36" Induction Cooktop - Stainless Steel
Customer Rating
5
Moving to induction
on July 15, 2024
Posted by: djw24
[This review was collected as part of a promotion.] I have experimented with a one burner induction cooker for a while, and when our gas stove top had exhausted its useful life, jumped at the chance to switch to an induction cooktop. I really like the spacing to the cooktop and its ability to manage multiple pots and pans. I am very happy with the Frigidare model that we purchased and it fit perfectly in the opening that we had, and with a little adjusting and sawing we were able to keep the drawers under the cooktop. Great value and nice worksaver.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 5, 2024
Posted by: mark207
[This review was collected as part of a promotion.] So far, this cooktop has performed beyond my expectations. This being my first experience cooking with induction, I have to wonder why I put up with my old radiant cooktop so long.
Heats fast and evenly, cools very quickly. Highly recommend!
Heats fast and evenly, cools very quickly. Highly recommend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Low quality product
on January 2, 2025
Posted by: BWD1
We had this unit installed in our renovated kitchen in Fall of '23. As soon as I was outside the 1 year warranty the largest burner (far right) fails to heat up anymore. Absolutely ridiculous that we basically rented a cooktop for a year and it dies just outside of warranty. This is in addition to our Fridigaire full size fridge and freezer that have been absolutely the worst appliances I've ever owned. Dented door, leaking ice maker, malfunctioning door sensor (that beeps all day/night long). I will never buy Frigidaire again and I recommend that anybody reading this does the same.
Response from frigidaire.comBy Christi, Online Outreach Specialist, January 3, 2025
Hello, BWD1.
Thank you for taking the time to share your experience. We deeply regret hearing about the challenges you’ve faced with your cooktop and other appliances. This is not the experience we want for our customers, and we sincerely apologize for the inconvenience caused.
Frigidaire provides very comprehensive warranties with each product to guard against any parts that may be defective at the time of manufacture. However, we are sure you can appreciate that a point is eventually reached when the manufacturer's responsibility for repairs under the initial warranty must end. If there is anything we can do to improve your experience, please let us know. You can reach out to us via live chat at Frigidaire.com or by phone at 1-800-374-4432. Monday-Friday, 8:30 am-8 pm ET, Saturday, 9 am-6 pm ET, and our experts will be happy to assist. - Christi
Thank you for taking the time to share your experience. We deeply regret hearing about the challenges you’ve faced with your cooktop and other appliances. This is not the experience we want for our customers, and we sincerely apologize for the inconvenience caused.
Frigidaire provides very comprehensive warranties with each product to guard against any parts that may be defective at the time of manufacture. However, we are sure you can appreciate that a point is eventually reached when the manufacturer's responsibility for repairs under the initial warranty must end. If there is anything we can do to improve your experience, please let us know. You can reach out to us via live chat at Frigidaire.com or by phone at 1-800-374-4432. Monday-Friday, 8:30 am-8 pm ET, Saturday, 9 am-6 pm ET, and our experts will be happy to assist. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on January 3, 2025
Posted by: sunnyfc
[This review was collected as part of a promotion.] I love this cooktop. Induction cooking is the best - so easy to clean, and such detailed control over heat settings. I chose this model because it has knobs rather than touchpad controls...touchpads just seem like one more thing that can go wrong, plus I like the look of the knobs. If I ever remodel another kitchen, I'll buy this cooktop again if they're still making it. I've been cooking on it for three years with zero issues.
Written by a customer while visiting frigidaire.com
Customer Rating
1
STOP don't BUY
on April 11, 2023
Posted by: Induction Loser Cooktop
I have a 4 month old cooktop that has been nothing but issues. Cant get InTouch with Customer Service. Just a waste of money.
Response from frigidaire.comBy Christi, Online Outreach Specialist, April 12, 2023
Thanks for the feedback, valued customer. Please be on the lookout for an email from us to discuss this further. You may also contact us via Live Chat or phone at (800) 374-4432, Monday-Friday 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Christi
Best Regards,
Christi
Written by a customer while visiting frigidaire.com
Customer Rating
5
Couldn't be happier
on May 13, 2020
Posted by: lleavitt
[This review was collected as part of a promotion.] We've had this cook top installed for a month and it works exactly as hoped. We are still getting used to how quickly induction heats and how hot it can get, but overall, it's such an amazing change switching from traditional electric to this. We'd been warned about how easily dutch ovens can scratch the glass surface and I did purchase teflon burner covers to try to protect it, but even when we haven't used the covers, I haven't noticed scratching. It is a bit noisy when operating, it sounds like fans blowing and can be a little high-pitched, but it's not really that big of a deal to me. I really love this cooktop. He had ours custom painted to match our oven and dishwasher for a 1960's look.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Performance, WITH KNOBS!
on December 3, 2022
Posted by: JimS123
[This review was collected as part of a promotion.] Before purchasing this, I spent ~6 months using a Duxtop portable induction cooktop so that I could learn the ins and outs of induction cooking, and as a result I had some experience and expectations going into this.
I specifically chose this Frigidaire model because it is controlled with traditional knobs, rather than a touchscreen menu, and has a reasonable price tag. I find buttons to give a very sad cooking experience, and I was alarmed at reviews of EVERY touchscreen model, which reported problems when the touchscreen got wet or even damp. BTW the knobs themselves are robust metal (not plastic), feel high quality, and are super easy to take off and clean.
The cooktop itself gives a medium-pitch hum during operation. No high-pitched noises - in contrast to the portable unit which got constant complaints from the kids with their young undamaged ears. We all find the operational noise level quite reasonable.
One minor complaint is that sometimes the cooktop will silently deliver less power than you have come to expect. For example, if you put a small pot on a large burner, it may deliver less power than if you put the same pot on a small burner. Also, I tried one of those silicone mats to prevent slipping and scratching, but the extra distance from the surface was apparently too much and reduced the power by 50%. I wish the cooktop would report when it reduces power. But I suspect all cooktops behave the same in this respect.
In summary, this is a beautiful cooktop, with pleasing and intuitive knob controls, and has been performing very well in the 5 months we've been using it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Exceptional cooktop. Fantastic control.
on March 25, 2018
Posted by: abigdog1976
from Oklahoma City, OK
[This review was collected as part of a promotion.] We installed this a few weeks ago. Brilliant all around. The best temperature control I’ve seen from an electric cooktop and the induction feature is exceptional. Install was straightforward and easy.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com