Customer reviews from frigidaire.com
Frigidaire - Professional 36" Induction Cooktop - Stainless Steel
Average customer rating
4.6
(86 Reviews)
Rating breakdown 86 reviews
5 Stars
69
4 Stars
11
3 Stars
1
2 Stars
0
1 Star
5
100%of customers recommend this product.
(
9 out of
9)
Customer Reviews for Frigidaire - Professional 36" Induction Cooktop - Stainless Steel
Customer Rating
5
Best ever cooktop!
on June 5, 2017
Posted by: segmc
from Oregon USA
[This review was collected as part of a promotion.] Faster than gas - yes, it is so. I prove it to my friends when they doubt me… Faster than electric. Very EASY to clean. LOVE that the buttons are on top of the counter so they're away from little hands. I am thrilled that when I'm cooking something messy I can put down a paper towel, and then my pan, and I have no mess… The changes between temperatures are immediate and when I turn the heat off it does not leave a hot burner. For me it is the best thing for my little grandchildren should they get curious or want to help. I can't imagine ever wanting to go back to the slowness of an electric cooktop and most certainly don't want to have the hassle of cleaning a gas cooktop. I've had both and should've done induction a lot sooner!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Exactly what I needed!
on February 13, 2018
Posted by: Drewspin
from Maryland
[This review was collected as part of a promotion.] I would give this product 6 stars if I could. The installation was easy. The cooktop heats so evenly. I can keep warm, summer, and sear better than on my gas cooktop. I can boil 4 quarts of cold water in less than 2 minutes. The surface is easy to clean and is very durable. I love the fact that this product had knobs instead of those annoying touch screen displays. For the money you would be hard pressed to find a better cooktop.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Error code
on February 2, 2022
Posted by: Cameron11
We’ve tried repeatedly for almost a year to get help. About five to six times per day this loud alarm goes off.
Complaint number 846980, started in July of 2021. With a newborn baby and the stove going off all night long for about a year I hope you can understand how absolutely frustrated we are with your service
Complaint number 846980, started in July of 2021. With a newborn baby and the stove going off all night long for about a year I hope you can understand how absolutely frustrated we are with your service
Response from frigidaire.comBy Christy, Online Outreach Specialist, February 3, 2022
We are sorry to hear that you have had this ongoing experience with your cooktop and would like to get this matter resolved for you. Please be on the lookout for an email from us! ~ Christy
Written by a customer while visiting frigidaire.com
Customer Rating
5
You learn as you go
on June 28, 2023
Posted by: TonyaP
[This review was collected as part of a promotion.] After cooking with gas for 40+ years, I've made the 21st century adjustment to induction cooking. It is a marvel, but two weeks in I'm still learning. Enjoying the quickness and ease.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent replacement for Gas cooktop
on May 4, 2024
Posted by: FGTime
[This review was collected as part of a promotion.] So far we are very pleased with this upgrade to induction cooking. The design is stylish, love having actual knobs to control the elements. The fan hum kicks on anytime you are over medium level heat and while it is a new experience, it is not loud. Just a new experience with induction. Love how responsive the elements for heating and also when you turn off the heat it stops cooking very quickly.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best kept secret in cooking!
on September 9, 2019
Posted by: Mkthouse
[This review was collected as part of a promotion.] I purchase my Frigidaire Professional cooktop last month when rebuilding my kitchen. Everyone said gas is the way to go....but frankly I've cooked on electric for the last 20 yrs and wasn't interested in learning to cook again. The induction cooktop is everything it says and more! Super even cooking and quick! I love the feel of the cooktop itself. It's not smooth like glass like my old cooktop, it has a texture to it that seems more durable and less condusive to to scratching. No more instantly baked on " boil overs". It just wipes clean. I love the dials as well as the digital read out of the temperature and am anxious to try out the griddle feature. Great buy!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 30, 2022
Posted by: SnoopySleeps
[This review was collected as part of a promotion.] The cooktop looks and works great
Written by a customer while visiting frigidaire.com
Customer Rating
1
Run away from this unit and possibly Frigidaire
on November 21, 2023
Posted by: Jrbg2023
This product looks nice but don't count on it for long term.
It went out on Oct 21 with a board issues. Today's they were supposed to repair for the 3rd time but as expected nobody showed up even with a verified appointment yesterday.
Response from frigidaire.comBy Maria, Online Outreach Specialist, November 22, 2023
We would like to sincerely apologize that this has been your experience with our product and brand. We would like to let you know that this is not the kind of impression we would want to impart you with. Frigidaire strives to provide the most reliable products and services for our consumers and we hate that we were unable to deliver those results for you. Based on our records, we've seen that you've been in contact with our customer care team towards the resolution. Should you require any additional assistance, please do not hesitate to connect with us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com