Customer reviews from lg.com
LG - NeoChef 1.5 Cu. Ft. Mid-Size Microwave - Smooth Black
Average customer rating
4.4
(1,081 Reviews)
Rating breakdown 1,081 reviews
5 Stars
707
4 Stars
212
3 Stars
63
2 Stars
32
1 Star
67
88%of customers recommend this product.
(
729 out of
824)
Customer Reviews for LG - NeoChef 1.5 Cu. Ft. Mid-Size Microwave - Smooth Black
Posted by: Dee21
from Pittsburgh PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I recently updated my kitchen and chose to get a free standing microwave. I was hesitant, but after receiving my LG, I knew I had made the right choice. It is easy to use and clean up on the inside is easy!
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Nannie3
from Burlington NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this microwave. Instead of the obnoxious beep when the food is ready, it plays a little song. No buttons on the outside door, looks clean and neat. The touch slider on the door to set time is cool and easy to use. I love it.
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Vindog183
from Madison,WI
Verified Purchase:Yes
[This review was collected as part of a promotion.] Like all the sensor cook features. The controls were very easy to figure out before reading the instructions.(I'm a guy!). Not crazy about the end tone.
Pros: ease of use, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: rambrose
from Thurmont, MD
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this a day before Christmas as a replacement for our old microwave that died. It has been an excellent choice considering that it was bought in a hurry and very little research. The reviews were great which made it an easy decision. We could not have made a better decision!
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: James24
from Colorado Springs
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought our microwave several weeks ago and very happy with it! Very quite and like how the door doesn’t make a loud slamming sound when the door close.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Limb01
from Shoreview MN
Verified Purchase:Yes
[This review was collected as part of a promotion.] Enjoy using it. Quieter than the Panasonic one I had.
Pros: ease of use, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Pepelife
from Chicago IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very good performance. Cook and reheat food in less time.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
It's dead
on January 8, 2020
Posted by: Electric Bill
from Apple Valley, MN
Bought 30 July 2017. Died 8 January 2020. It worked great until there was a snap, several crackles, my two cups of water stopped heating, and the exterior got hot. Why don't microwave ovens last anymore?
Pros: Style/Design
Quality
1
Features
5
Value
3
Response from lg.comBy Chris, Customer Service, January 8, 2020
Based on the issues you are describing, it sounds like you may need a technician to check it out. This may be done through our website: http://www.lg.com/us/support/repair-service/schedule-repair-us
or for a list of service centers in your area: https://www.lg.com/us/support/repair-service/find-repair-provider
or for a list of service centers in your area: https://www.lg.com/us/support/repair-service/find-repair-provider
Written by a customer while visiting lg.com