Customer reviews from lg.com
LG - NeoChef 1.5 Cu. Ft. Mid-Size Microwave - Smooth Black
Average customer rating
4.4 out of 5
4.4
(1,081 Reviews)
Open Ratings Snapshot
Rating breakdown 1,081 reviews
5 Stars
707
4 Stars
212
3 Stars
63
2 Stars
32
1 Star
67
88%of customers recommend this product. 
(
729 out of 824
)
Best Buy Privacy Policy
Customer Reviews for LG - NeoChef 1.5 Cu. Ft. Mid-Size Microwave - Smooth Black
Customer Rating
4 out of 5
4
Very nice performance and reliable
on May 19, 2019
Posted by: Boondock
from Texas
Verified Purchase:Yes
We have owned this MW for a little over a month and it has performed flawlessly. All of the features have performed as expected, especially the auto-timed functions. The only minor design oddity (if it really matters) is that the door must be open to access the main menu functions. Overall, this is a nice looking and powerful MW that gets the job done very well. I recommend it highly.
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Basically, happy with the microwave
on May 20, 2019
Posted by: Jane77
from Maryland
Verified Purchase:Yes
[This review was collected as part of a promotion.] We got this microwave about a month ago and enjoy using it. It has three shortfalls, however. The control panels are not easy to read because the white lettering does not show up well. It's not bright enough. Also, we miss being able to enter numbers for cooking times rather than swiping. That took some getting used to. Another improvement would be to be able to set the timer without having to open the door while cooking.
Pros: Performance
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great Microwave!
on May 28, 2019
Posted by: teej003
from Southeastern Pennsylvania
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this microwave a few months ago as an emergency replacement for a range-top microwave that cost 3x as much. This LG model performs very well, has a pleasant "done" chime, and has a wonderful handle-less door design. My family and I are very happy with this microwave.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Excellent microwave
on May 29, 2019
Posted by: Cas1251
from Hillsdale Mi
Verified Purchase:Yes
[This review was collected as part of a promotion.] We went shopping for a microwave because our one over the range broke down. So far we're very happy with this one.
Pros: Style/Design, ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Easy to use, easy to clean
on May 31, 2019
Posted by: CurtD
from Eureka, MO
Verified Purchase:Yes
[This review was collected as part of a promotion.] It cooks great, very powerful and even. The design makes cleaning easy, especially the outside. The controls are really different than any other I’ve had, but when you grasp it, no problem. I would buy this again, and will if my kids need one!
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
New to LG products
on June 3, 2019
Posted by: Yosemite12
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] This microwave is very attractive and the opening the door is easy. Haven’t had it long enough for 5 stars. So far it works very well but I’m still getting used to the touch pad. The 10 sec increments are also not what I’m accustomed to but it’s not a problem. Still haven’t used most of the features but so far it heats quickly and evenly. Would buy again.
Pros: Style/Design, ease of use, Performance
I would recommend this to a friend!
Quality
4 out of 5
4
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
No numbers to deal with !
on June 5, 2019
Posted by: Raymo4
from Champaign, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] We purchased this Microwave because out the "Smart Inverter". The product promoted the ability to cook more evenly and it has proven to do just that! I'll admit that I was skeptical of the lack of a numeric key pad but the "SmoothTouch" feature is awesome and so simple to use.
Pros: ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Great features, attractive
on June 10, 2019
Posted by: elaineMT
from Montana
Verified Purchase:Yes
Features that caught my eye were the Inverter Technology, easily opened door, and dimension to fit available counter space. It wasn't until I got it home that I realized the spaciousness of the interior and the overall quality of the unit. Programming (most of it done before closing the door) took some getting used to. The musical tune that signals cooking is done is nice option to the usual "beeps".
Pros: Style/Design, ease of use, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting lg.com
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