Customer reviews from lg.com
LG - NeoChef 1.5 Cu. Ft. Mid-Size Microwave - Smooth Black
Average customer rating
4.4
(1,081 Reviews)
Rating breakdown 1,081 reviews
5 Stars
707
4 Stars
212
3 Stars
63
2 Stars
32
1 Star
67
88%of customers recommend this product.
(
729 out of
824)
Customer Reviews for LG - NeoChef 1.5 Cu. Ft. Mid-Size Microwave - Smooth Black
Posted by: tom 5
from Maroc Island, Fl
Verified Purchase:Yes
Love everything about this microwave and ease of use, except the turntable ring.
It has 3 wheels and 3 stationary tabs that aren't as big as the wheels
so it rattles loud every time when in use. I purchased a different ring with only 3 wheels and no tabs, no more rattling. I think LG should change the ring.
It has 3 wheels and 3 stationary tabs that aren't as big as the wheels
so it rattles loud every time when in use. I purchased a different ring with only 3 wheels and no tabs, no more rattling. I think LG should change the ring.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Didn't last a year
on July 7, 2024
Posted by: Pirol
[This review was collected as part of a promotion.] This microwave stopped working after 11 months. It didn't heat most of the time. It was able to heat randomly a few times.
Quality
1
Features
5
Value
3
Response from lg.comBy LG, July 8, 2024
Hi, there. We appreciate you leaving us a review on your LG Microwave (LMC1575ST) model. We understand the importance of having reliable appliances that function properly and last long. While we strive to create durable appliances that stand the test of time, occasional malfunctions can occur. We want to assure you that your feedback is valuable to us, and we will address these issues with our team to improve our product's overall performance and quality. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
Classy, Top of the Line!
on June 15, 2017
Posted by: Hogie212
from Denver, CO, United States
[This review was collected as part of a promotion.] Fantastic and classy looking countertop microwave. Really like the temp adjust feature! Cooks food perfect, evenly!!
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Terrible time input
on October 12, 2017
Posted by: NJB34
from Carmel, IN, United States
[This review was collected as part of a promotion.] You only have two buttons, up and down. You cannot enter a time to cook. Thinking of returning this item, but purchased it because it was the only microwave that fit in our preexisting opening.
No, I would not recommend this to a friend.
Quality
5
Features
1
Value
5
Response from lg.comBy Shena, Customer Service, October 19, 2017
We hate to see you are unsatisfied with this microwave. The slide touch keys are located on the front of the unit as a convenience feature. The following link will provide further information regarding the control panel for this unit. Slide Touch Keys - NeoChef™: http://lge.to/sbTvTZ If you have any questions or concerns, our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGUSA ^ST
Written by a customer while visiting lg.com
Customer Rating
5
sleek microwave
on November 13, 2017
Posted by: koalchen
from San Francisco, CA, United States
[This review was collected as part of a promotion.] just bought two days ago
love the sleek design. the stainless black just blends nicely into the shadows
love the sleek design. the stainless black just blends nicely into the shadows
it is actually very easy to use, as I was concerned it looked more complicated.
my 8 year old is off to the races with the popcorn cook button, as this does not eave any uncooked kernels behind. I just hit the "start" button several times to add 30 second increments, don't need much beyond that
my 8 year old is off to the races with the popcorn cook button, as this does not eave any uncooked kernels behind. I just hit the "start" button several times to add 30 second increments, don't need much beyond that
I need to research as to whether the many chimes can be muted or have volume lowered, as this might wake up rest of my household if I used in early morn
I don't' mind the chimes, but I have a certain relative who it will annoy!
Pros: Style/Design, Features/Settings, easy to use
I would recommend this to a friend!
Written by a customer while visiting lg.com
Posted by: Barb905
from St. Louis MO
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this new microwave! You can reheat pizza and the crust is still firm and tasty. I did frozen lasagna and the sauce was thick and better tasting then it's ever been. Even beverage setting is the perfect temperature for me. Bacon comes out wonderfully as well and it work well for scrambled eggs.
Unless you're an especially delicate flower, I would ignore the comments about the chime. It's actually much more pleasant than the buzzer sound on my old microwave.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Sammmy987
from San Jose
Verified Purchase:Yes
[This review was collected as part of a promotion.] This microwave was perfect size and capacity for us. The sensor functions work well. The fact that all the buttons are behind the door makes it easy to clean. The only annoyance seems to be the chime it keeps on plying after end of a job. There is no way to change or disable it.
Pros: Style/Design, ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Karen76
from Bishop, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] The microwave works just fine. I do find the 'finger slide' feature interesting in that I can't seem to get anything but time in 10 second increments. But it works very well and I am adapting to the new features.
Pros: Performance
I would recommend this to a friend!
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com