Customer reviews from lg.com
LG - NeoChef 1.5 Cu. Ft. Mid-Size Microwave - Smooth Black
Average customer rating
4.4
(1,081 Reviews)
Rating breakdown 1,081 reviews
5 Stars
707
4 Stars
212
3 Stars
63
2 Stars
32
1 Star
67
88%of customers recommend this product.
(
729 out of
824)
Customer Reviews for LG - NeoChef 1.5 Cu. Ft. Mid-Size Microwave - Smooth Black
Customer Rating
4
Sleek, sensitive touch, cooks fast and through
on March 27, 2019
Posted by: Crgcrc1023
from Massachusetts
Verified Purchase:Yes
Bought this model to replace another brand and love it. In true LG appliance form it "sings" at certain times ie when finished, when sensor cook hits 30 seconds and to remind you when your item is finished.
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Good, but with a few annoyances and limitations
on April 1, 2019
Posted by: JOHN PERRY
from Alexandria, VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have only used the device for a couple of weeks, so these are just preliminary comments.
On the positive side, the full-width glass door makes it a very attractive addition to the kitchen. This necessitates setting the controls while the door is open, and then starting operation after the door is closed. At first, this seemed cumbersome, but soon became natural. The large operating cavity and excellent stable turntable were other plus features. Operation was also comfortably quiet. The ability to set a wide range of power options was clearly valuable.
On the negative side, we have found that the sensor cooking and reheating options are unreliable at best. We have yet to succeed in properly cooking vegetables, for example. Even the simple task of reheating a cup of coffee fails, with the coffee always boiling over before the oven is ready to quit. We'll continue to experiment, but we miss our old Sharp Carousel, which had a multitude of cooking settings that all worked perfectly. Another mild annoyance is the labeling of the controls: Who is the demented genius who thought that light grey labels on a darkish grey panel was an aid to legibility? We didn't arrange for a spotlight to illuminate the microwave, so one of us has to use a FLASHLIGHT to operate the controls! RIDICULOUS!!
But overall, it's a high-quality machine that we like, but with some reservations.
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Howard99
from Yonkers, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] After about a month, we have found the microwave to be very easy to use and versatile. I wish it wasn’t so deep but we have the counter space.
Pros: ease of use, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: stiegy2
from Orange, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have used it about a week and really like it in general. The only negative thing is that you can only set the time in 10 minute increments. Always feel like we are cooking longer or shorter times than we want to.
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Momtoledo
from Holland, Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] Got it home, unboxed it, plugged it in and it was simple and easy to use and program. There is an added plus...instead of a beep there is a fun little tune that lets you know when things are done. It made me smile.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: chelorayne
from Wisconsin
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this when I moved into my new apartment. I love the stain resistance and the cute little song it plays when it’s done cooking.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: AKtundraman
from Kansas City
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought the microwave about three weeks ago. We like it. The only down fall is you have to press the “+” to increase the time instead of numbers.
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous
from Bellflower, CA.
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this microwave a few weeks ago because the push button on my old microwave broke and i didn't want to have it repaired again, so i bought this LG microwave after a lot of research. This microwave had all the features i was looking for mainly because it had a latch door and not a push button, i was actually looking for one with a door handle, but chose this one because it had all the other features i was looking; 1200 watts of power, 1.5 cu. ft. "midsize", inverter technology, sensor cooking, and a interior light that lights up when in use or the door is open! The only down side is it doesn't have a numbered key pad for the control panel, and cooking time doesn't get any lower than 10 second incriments, but even with that it's not difficult at all to get used to! I only hope it lasts at least a few years!!
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com