Customer reviews from lg.com
LG - NeoChef 1.5 Cu. Ft. Mid-Size Microwave - Smooth Black
Average customer rating
4.4
(1,081 Reviews)
Rating breakdown 1,081 reviews
5 Stars
707
4 Stars
212
3 Stars
63
2 Stars
32
1 Star
67
88%of customers recommend this product.
(
729 out of
824)
Customer Reviews for LG - NeoChef 1.5 Cu. Ft. Mid-Size Microwave - Smooth Black
Posted by: Zteam
Verified Purchase:Yes
Bought this several months back and it has been excellent. We even use some of the cooking features as opposed to just boiling water. Would highly recommend this product to anyone looking for a counter top unit.
Response from lg.comBy ^Rich, LG Digital Care Team, March 21, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear your 1.5 cu. ft. LG NeoChef Countertop Microwave LMC1575BD has been excellent for you over the past few months. It’s great that you’re getting use out of the cooking features beyond simple reheating—those added options are designed to make everyday meals easier and more versatile. We appreciate your recommendation as well.
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
‑LG Digital Care Team ^Rich
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
‑LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
4
Great oven
on June 24, 2024
Posted by: SDDave
[This review was collected as part of a promotion.] Had to replace a 12 year old unit.
The reviews all raved, and they were right. The operations are different from my old unit, but easy to follow and understand. Heats rapidly and evenly. The only reason I gave 4 stars is it has a minor vibration when running
The reviews all raved, and they were right. The operations are different from my old unit, but easy to follow and understand. Heats rapidly and evenly. The only reason I gave 4 stars is it has a minor vibration when running
Written by a customer while visiting lg.com
Customer Rating
5
Great microwave!
on August 8, 2024
Posted by: Sunny day 23
from Lake Orion, MI
Had this about a month now. Works well. Had to get use to the higher wattage and the 10 second increments for cook time, but has been an easy adjustment. Still learning about some of the other features. Unit looks great on the countertop, too. Goes well with my other LG appliances.
Pros: Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
4
Response from lg.comBy LG, May 8, 2026
Hi, there. Thanks for sharing your experience with the LG Microwave (LMC1575ST) model. It’s great to hear that it’s working well for you after the first month. The higher wattage definitely speeds things up, so adjusting to those 10‑second cook increments is a common shift — but it sounds like you’ve adapted quickly. As you explore more of its features, you’ll find that the sensor cooking, EasyClean interior, and sleek NeoChef design all add to the convenience. And it’s a bonus that it fits right in with your other LG appliances on the countertop. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
Great features !
on August 13, 2024
Posted by: Mlv26
from Wisconsin
Like the easy clean front. Also, the quick 30 second easy start button. Went with black and stainless steel. Great features too. The cord is flat in the back!! Nice!!
Pros: ease of use, Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Response from lg.comBy LG, April 1, 2026
Hi, there. Thank you for sharing your experience with the LG Microwave (LMC1575ST) model. It’s great to hear how much you’re enjoying the easy‑clean front and that quick 30‑second start—those little touches really do make everyday use smoother. The black and stainless steel combo is a sharp choice, and that flat back cord is one of those underrated features that makes installation so much easier. Wonderful to know it’s checking all the boxes for you. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
Lots to be pleased with!
on August 25, 2024
Posted by: Krandrson
from New Jersey
[This review was collected as part of a promotion.] This microwave is a great buy! Heats and defrosts food in no time. Everything cooks perfectly. Many different cooking options.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG, March 26, 2026
Hi, Krandrson. Thank you for sharing your experience with the LG Microwave (LMC1575BD) model. It’s great to hear how well it’s performing for you. This model is known for its Smart Inverter technology, which helps heat and defrost food evenly and quickly, and the wide range of cooking options makes everyday meals simple and consistent. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com
Customer Rating
3
LG Microwave Oven
on August 26, 2024
Posted by: JeffWarmsCoffee
The oven has mostly worked as expected. The display started losing random segments from the digits shortly after purchase. The magnetron is warranted for 10 years, but if it fails, the repair labor costs more than a new microwave.
Quality
2
Features
4
Value
3
Response from lg.comBy Jae, LG Digital Care Team, August 27, 2024
Hey Jeff! We're glad to see your LG microwave is meeting your expectations! We'd like to assist with the control panel display so you can truly get the most from your cooking appliances. We recommend turning off the circuit breaker for 30 seconds before turning it back on. If your display is still not showing properly, you can reach our team on social media @LGUSSupport for further assistance. We'll be happy to help! *Jae
Written by a customer while visiting lg.com
Customer Rating
3
Rust
on September 17, 2024
Posted by: Clfoister
from Mechanicsburg, Ohio
[This review was collected as part of a promotion.] Rusting on inside problem worsening in a few months
Pros: Style/Design
Quality
3
Features
3
Value
3
Response from lg.comBy Joslyn, LG Social, September 18, 2024
Hey there! Thank you for sharing your experience regarding your LG microwave with us. Nothing beats the joy of warming your delicious foods in a shiny, spotless microwave. Moisture, food and grease buildup, harsh cleaning products, and overdue maintenance are the most common causes of rust buildup. It's likely that one of these caused the buildup of rust in your unit. We'd love to look into it more on social media @LGUSSupport; please private message us with your contact information. We're happy to help! ^Joslyn
Written by a customer while visiting lg.com
Customer Rating
5
Fast and heats well
on October 30, 2024
Posted by: Court69
[This review was collected as part of a promotion.] I bought the microwave and haven’t had a complaint since so great
Pros: ease of use
Quality
5
Features
5
Value
5
Response from lg.comBy ^Rich, LG Digital Care Team, February 13, 2026
Hi Court, we understand and appreciate you taking a moment to share your experience with your LG 1.5 cu ft NeoChef Countertop Microwave with Smart Inverter and EasyClean, model LMC1575ST. It’s great to hear that the fast heating performance has been consistent for you and that the microwave has been working exactly as you expected.
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood
Written by a customer while visiting lg.com