Customer reviews from lg.com
LG - NeoChef 1.5 Cu. Ft. Mid-Size Microwave - Smooth Black
Average customer rating
4.4
(1,081 Reviews)
Rating breakdown 1,081 reviews
5 Stars
707
4 Stars
212
3 Stars
63
2 Stars
32
1 Star
67
88%of customers recommend this product.
(
729 out of
824)
Customer Reviews for LG - NeoChef 1.5 Cu. Ft. Mid-Size Microwave - Smooth Black
Posted by: SueCee
from Springfield, IL
Verified Purchase:Yes
We’re very happy with our new LG microwave. There is a positive difference when reheating or cooking food with inverter heating. The capacity is large and it is easy to wipe clean.
I do prefer controls that do not leave fingerprints on the oven door, but it is easy to operate.
I do prefer controls that do not leave fingerprints on the oven door, but it is easy to operate.
Pros: Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Microwsve
from Phila
Verified Purchase:Yes
Quality product i really like and enjoy. Everybody should have one.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: MBDB
from ohio
Verified Purchase:Yes
It was a great machine until it wasn't----one day it would not heat up. Try as we may along with a diagnostic approach from the LG people. it could not be fixed without spending more than what it is worth now!
Pros: ease of use
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
STAY AWAY!!! RUSTING INSIDE!!!
on February 7, 2024
Posted by: LG Appliances User
from Boston, MA
[This review was collected as part of a promotion.] STAY AWAY!!! This unit develops serious rusting within 1 to 1.5 years!
And the problem is that, it happens on the ceiling inside and you might not notice it for sometime.
Serious health hazard and fire/radiation hazard!!!
And the problem is that, it happens on the ceiling inside and you might not notice it for sometime.
Serious health hazard and fire/radiation hazard!!!
Quality
1
Features
3
Value
1
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, February 9, 2024
Hi there! At LG, the safety of our customers is of utmost importance to us. We are here to provide you with immediate assistance for any issue you might be facing. If you could please send us a private message on social media at @LGUSSupport with your contact information, model, and serial number, we will be happy to help you. Thank you for bringing this issue to our attention. Best regards, Rita.
Written by a customer while visiting lg.com
Posted by: APhawgs
from Oklahoma
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very pleased with all of the features. Steam sensor seems to work well. Would be nice to have had a bit more explanation of features in the paper manual.
Pros: ease of use, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Amazing features, made well, easy to keep clean.
on February 16, 2024
Posted by: Jesse Tjarks
Verified Purchase:Yes
[This review was collected as part of a promotion.] Absolutely easy to use, I love it! Well made for sure I only buy LG appliances they never let me down!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Tolitz
Verified Purchase:Yes
I bought this item and the big problem is the fan inside is create a load noise thats why i return this item in best buy..
Pros: Features/Settings
Quality
1
Features
3
Value
3
Response from lg.comBy LG, June 5, 2024
Hello there. We're sorry to hear about the noise issue you encountered with your LG LMC1575ST microwave. We understand how disruptive and frustrating it can be to experience loud noises from a household appliance.
Your feedback is valuable to us, and we want to ensure that we address this matter promptly. We apologize for any inconvenience this has caused you and appreciate your decision to return the item to Best Buy.
If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out to us via private message on our social media account @LGUSSupport. Your satisfaction is our priority, and we're here to help.
Thank you for choosing LG, and we hope to have the opportunity to restore your confidence in our products in the future. ^Sam
Your feedback is valuable to us, and we want to ensure that we address this matter promptly. We apologize for any inconvenience this has caused you and appreciate your decision to return the item to Best Buy.
If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out to us via private message on our social media account @LGUSSupport. Your satisfaction is our priority, and we're here to help.
Thank you for choosing LG, and we hope to have the opportunity to restore your confidence in our products in the future. ^Sam
Written by a customer while visiting lg.com
Customer Rating
2
After an exhausting procedure we are finally getti
on February 21, 2024
Posted by: CalinBonita
from Bonita Springs, FL
Verified Purchase:Yes
The heating element stopped working after less than 3 months.
Quality
1
Features
3
Value
2
Response from lg.comBy Tony211, LG Social, February 22, 2024
Hi there, we appreciate your review. If your microwave oven does not heat, it may be caused by the wrong settings or an inadequate power supply. The microwave should display an error code if there is a severe problem which requires a technician. If you need further assistance on troubleshooting the issue, feel free to reach out to us via social media @LGUSSupport with your contact details, model and serial number. ^Anthony
Written by a customer while visiting lg.com