Customer reviews from lg.com
LG - NeoChef 1.5 Cu. Ft. Mid-Size Microwave - Smooth Black
Average customer rating
4.4
(1,081 Reviews)
Rating breakdown 1,081 reviews
5 Stars
707
4 Stars
212
3 Stars
63
2 Stars
32
1 Star
67
88%of customers recommend this product.
(
729 out of
824)
Customer Reviews for LG - NeoChef 1.5 Cu. Ft. Mid-Size Microwave - Smooth Black
Customer Rating
4
Nice Microwave, strange turntable assist !
on October 18, 2023
Posted by: Kiwiaudio
from Findlay, Ohio
Only had it for a few weeks but so far its working great. Smart modern appearance. The amusing melody is strange but we are having fun with it. Sounds like an ice cream truck is coming down your street :)
Hardly loud enough to "wake everyone up".
Powerful, we are having to adjust all our cooking times etc. and we are getting used to the dual control panels, but its not a deal breaker.
Only annoying thing is the interesting design of the plastic turntable assist . It only has three wheels and 3 sliders, which rattle around unless the food has some weight to it. Wish it had 6 wheels, that would added about $1 to the cost im guessing :)
Hardly loud enough to "wake everyone up".
Powerful, we are having to adjust all our cooking times etc. and we are getting used to the dual control panels, but its not a deal breaker.
Only annoying thing is the interesting design of the plastic turntable assist . It only has three wheels and 3 sliders, which rattle around unless the food has some weight to it. Wish it had 6 wheels, that would added about $1 to the cost im guessing :)
Pros: ease of use, Features/Settings
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Poor ergonomics for user and noisy vibration when
on October 18, 2023
Posted by: Hank564768
from Asheville,NC
Poor ergonomics for user and noisy vibration when in use.
Pros: ease of use, Features/Settings, Performance
Quality
3
Features
3
Value
3
Response from lg.comBy LG Customer Experience team, Customer Care, November 9, 2023
Hi, we want you to have the best experience with your microwave and realize how much noisy vibration negatively impacts your experience with it! Please reach out to us via PM on Facebook or via DM on Twitter at the handle @LGUSSupport. Kindly include your phone number and microwave information in your private message to us (model and serial numbers). It would be our pleasure to help! ^Chris
Written by a customer while visiting lg.com
Posted by: Janice75
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this about a month ago and am not pleased with it! I don’t like the sliding on times and I particularly don’t like the fact that I cannot microwave anything except in 10 second increments
I would have returned it except it was built in to a space with the stainless steel built in package and I cannot get it out.
I would have returned it except it was built in to a space with the stainless steel built in package and I cannot get it out.
Response from lg.comBy LG Customer Experience team, Customer Care, November 1, 2023
Hi! We understand you're not satisfied with your microwave and would like to know more. Should you be inclined to, please reach out to us on Facebook or Twitter at the handle @LGUSSupport. We'd be happy to help improve your experience with your microwave! It would be our pleasure to offer our support! ^Chris
Written by a customer while visiting lg.com
Posted by: Westchester County NY
from Hartsdale, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nice and quiet, fairly easy to use and I like the music instead of an annoying beep
Pros: ease of use, Quality, Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Mathewbe25
Verified Purchase:Yes
Had this about 3 weeks and it works great. I would have gave it 5 stars but I'm not to keen on the controls being inside the door. Not that they don't work just not something I'm used to.
Written by a customer while visiting lg.com
Posted by: Sullivan Family
from Reading, PA
Verified Purchase:Yes
We bought this about a month and a 1/2 ago because our old one was rusting under the turn ring. We love it.
Pros: ease of use, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Callmeang
from Shreveport, LA
Verified Purchase:Yes
This is a great microwave! It seems to heat evenly, and it’s very sleek and modern looking. I was concerned I wouldn’t care for the buttons being behind the door, but I actually like it a lot.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Dro micro
Verified Purchase:Yes
Love my microwave. It’s very pretty to look at it stays clean. It heats well and it’s extremely quiet.
Pros: ease of use, Quality, Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com