Customer reviews from lg.com
LG - NeoChef 1.5 Cu. Ft. Mid-Size Microwave - Smooth Black
Average customer rating
4.4
(1,081 Reviews)
Rating breakdown 1,081 reviews
5 Stars
707
4 Stars
212
3 Stars
63
2 Stars
32
1 Star
67
88%of customers recommend this product.
(
729 out of
824)
Customer Reviews for LG - NeoChef 1.5 Cu. Ft. Mid-Size Microwave - Smooth Black
Posted by: Miles R Woolever
from Fairfax VirginiaFai
Verified Purchase:Yes
I have frozen sausages with my poached eggs. the new micro wave does them so thy are warm and juicy. the old micro wave would dry them out. they taste so much better.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Dhana Danee Enriquez, LG Social Media, April 6, 2023
It's our pleasure to provide the best products to our customers, and we're glad this commitment was reflected in your experience using the LG 1.5 cu. ft. NeoChef™ Countertop Microwave with Smart Inverter and EasyClean®, model LMC1575ST. Thank you so much for taking the time to leave us a 5-star review. Thanks for choosing LG. If you have questions or concerns in the future, please reach out to our support team via private message on Facebook or Twitter through @LGUSSupport, or call our Customer Service at (800) 243-0000. Please be sure to provide your contact information along with your model and serial numbers. We will be happy to assist you. ^Danee
Written by a customer while visiting lg.com
Posted by: Madittp
from Hickory NC
Verified Purchase:Yes
I bought it a month ago and I’m so happy that I did. It has great features and heats quickly. I couldn’t be happier with my purchase.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Dhana Danee Enriquez, LG Social Media, April 6, 2023
It's our pleasure to provide the best products to our customers, and we're glad this commitment was reflected in your experience using the LG 1.5 cu. ft. NeoChef™ Countertop Microwave with Smart Inverter and EasyClean®, model LMC1575BD. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. Thanks for choosing LG. If you have questions or concerns in the future, please reach out to our support team via private message on Facebook or Twitter through @LGUSSupport, or call our Customer Service at (800) 243-0000. Please be sure to provide your contact information along with your model and serial numbers. We will be happy to assist you. ^Danee
Written by a customer while visiting lg.com
Posted by: MilaCa
from LA
Verified Purchase:Yes
I got this microwave at the end of January. Love the design and all the features it has. Compact , perfectly fits on my countertop. Got used to new dial button style pretty fast- that was my only concern upon purchase. Reason for four starts - unit is slighly loud while working .
Pros: ease of use, Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Response from lg.comBy Alice Feliz V. Luna, Social Media, April 13, 2023
It means a lot to us that you took the time to share your thoughts with the rest of our community and us. It helps us continue to improve and provide the best possible service to customers like you. This will be considered for our continuous improvement. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Written by a customer while visiting lg.com
Posted by: JenOH
from Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] Powerful little microwave. Fits in its spot perfect. Heats food evenly. Simple controls that are easy to use.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Christian Jimenez, LG Social, April 14, 2023
We're glad to hear you're enjoying the features in your 1.5 cu. ft. NeoChef™ Countertop Microwave. #LifesGood when sleek, modern design meets practicality. Enjoy the features in your microwave, including the LED light allowing you to easily check the progress of your food. Should you need support, don't hesitate to reach out to us via chat or phone support. Details for these support options can be found here: https://www.lg.com/us/support/contact. We'd be happy to assist you! ^Chris
Written by a customer while visiting lg.com
Posted by: ktj1957
from Chesapeake, VA
Verified Purchase:Yes
I bought this microwave when the one I had for 15 years finally died. I was skeptical of buying a microwave that doesn't have a number pad, but this one honestly doesn't need one. The true test of a microwave is how it cooks popcorn. The automatic popcorn setting on this one produces perfect popcorn. Nearly all kernels popped and none burnt or even mildly browned. The sensor worked exactly as it should. It is compact yet powerful. The musical chime is not loud or obnoxious. All in all, I am quite satisfied with it. I know there were reviews that said it won't last and that it would break down about the time the warranty expires, so I bought an extended warranty. I will update this review if a problem arises with this unit that would make me change my rating.
Quality
5
Features
5
Value
5
Response from lg.comBy Tanisha, social/LG, April 28, 2023
Bring on the buttery! We love to hear this type of feedback. We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha
Written by a customer while visiting lg.com
Posted by: One eyed Jack
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Unit is technically hard to operate some features but is a good looking microwave
Quality
3
Features
4
Value
3
Response from lg.comBy Dhana Danee Enriquez, LG Social Media, April 29, 2023
We highly appreciate your honest feedback about your experience with your LG 1.5 cu. ft. NeoChef™ Countertop Microwave with Smart Inverter and EasyClean®, model LMC1575ST. Your feedback is important to us as it will be shared with our Product and Marketing Teams to meet your expectations moving forward. If you have inquiries or concerns in the future, you can reach us at our customer service line (800) 243-0000 or send us a private message on Facebook or Twitter with the handle @LGUSSupport with your concern and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Danee
Written by a customer while visiting lg.com
Posted by: Renea 49
from Ky
Verified Purchase:Yes
I love this microwave. It looks great and cooks fast.
Quality
5
Features
5
Value
5
Response from lg.comBy Tanisha, social/LG, May 3, 2023
Thank you for your feedback. We will surely pass on your feedback to the rest of our team, which will be considered for future product improvements. If you have an inquiry or are in need of assistance, please don't hesitate to send us a private message. We'll be there for you. ~Tanisha
Written by a customer while visiting lg.com
Posted by: Wendy Panizzi
from Pittsburgh Pa
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought the. Microwave several months ago and the revolving glass plate has chipped twice. As of this time it has been replaced to my satisfaction. Aside from that I like it very much
Pros: ease of use, Features/Settings, Performance
Quality
4
Features
4
Value
5
Response from lg.comBy Christian Jimenez, LG Social, May 9, 2023
Hi! We're glad to hear your repair process went smoothly and your microwave is back in working condition! Enjoy the quick, convenient cooking option combined with the sleek , redesigned look! Should you need support, we're available via social media! Feel free to send us a DM on Facebook or Twitter at the handle (@LGUSSupport). We'd be happy to assist! ^Chris
Written by a customer while visiting lg.com