Customer reviews from lg.com
LG - NeoChef 1.5 Cu. Ft. Mid-Size Microwave - Smooth Black
Average customer rating
4.4
(1,081 Reviews)
Rating breakdown 1,081 reviews
5 Stars
707
4 Stars
212
3 Stars
63
2 Stars
32
1 Star
67
88%of customers recommend this product.
(
729 out of
824)
Customer Reviews for LG - NeoChef 1.5 Cu. Ft. Mid-Size Microwave - Smooth Black
Posted by: Black Stainless Beauty
from Cape Cod
Verified Purchase:Yes
I usually buy cheap microwaves but not this time. With time being of the essence these days I wanted to be able to “Cook” with this microwave not just heat up and melt stuff. This LG unit has defrost and sensor cook that allows you to actually make real, good food in minutes. If you are hesitating for whatever reason just jump in and get it. It is so worth it. If not you can always return it. You’ll never know unless you get it. Go on, you know you want to. Click that buy tab and feel great about this purchase
Pros: ease of use, Quality, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Tanisha, social/lg, March 24, 2023
Looks great! We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha
Written by a customer while visiting lg.com
Posted by: Ddiazz
from Florida
Verified Purchase:Yes
So happy with this new addition to my kitchen.
Works amazingly well! So many user friendly features.
Works amazingly well! So many user friendly features.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Tanisha, social/lg, March 24, 2023
We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha
Written by a customer while visiting lg.com
Posted by: RosaT
from Westchester, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is hard to get use to the features, they’re kind of confusing.
Pros: Style/Design, Performance
Quality
5
Features
4
Value
4
Response from lg.comBy Tanisha, social/lg, March 27, 2023
Congratulations on the new purchase! We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha
Written by a customer while visiting lg.com
Posted by: Rudykala
from Lincoln, Nebraska
Verified Purchase:Yes
I purchased my LG microwave to replace a very outdated one in my home. I’m very happy with all of the features. I love the black interior, turn table and ease of cleanup. I actually like the music that plays when timer goes off, it plays again to remind you that food is still in microwave. I would recommend this LG microwave to anyone.
Pros: ease of use, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Dhana Danee Enriquez, LG Social Media, March 26, 2023
It's our pleasure to provide the best products to our customers, and we're glad this commitment was reflected in your experience using the LG 1.5 cu. ft. NeoChef™ Countertop Microwave with Smart Inverter and EasyClean®, model LMC1575BD. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. Thanks for choosing LG and thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! If you have questions or concerns in the future, please reach out to our support team via private message on Facebook or Twitter through @LGUSSupport, or call our Customer Service at (800) 243-0000. Please be sure to provide your contact information along with your model and serial numbers. We will be happy to assist you. ^Danee
Written by a customer while visiting lg.com
Posted by: Jeffb13
from Watertown, NY
Verified Purchase:Yes
After 18 years my microwave died. Did a lot of research before purchasing this unit. So far I'm very pleased with. Works good. Not overly complicated. A lot of room inside.
Pros: Features/Settings
Quality
4
Features
4
Value
3
Response from lg.comBy Dhana Danee Enriquez, LG Social Media, March 26, 2023
It's our pleasure to provide the best products to our customers, and we're glad this commitment was reflected in your experience using the LG 1.5 cu. ft. NeoChef™ Countertop Microwave with Smart Inverter and EasyClean®, model LMC1575BD. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. Thanks for choosing LG. If you have questions or concerns in the future, please reach out to our support team via private message on Facebook or Twitter through @LGUSSupport, or call our Customer Service at (800) 243-0000. Please be sure to provide your contact information along with your model and serial numbers. We will be happy to assist you. ^Danee
Written by a customer while visiting lg.com
Posted by: Liz Krzeminski
from Fleming Island, FL
Verified Purchase:Yes
Had to get used to the power! Cooks everything in half the time and evenly
Pros: ease of use, Quality, Style/Design, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Tanisha, social/lg, March 28, 2023
We want to say a great big thank you for your committed support of the LG Brand, as thus we strive to meet our customers expectations by improving our products and services daily. We're here to help if you have any
questions or concerns please feel free to reach out to us via Facebook or Twitter by sending us a private message or @LGUSSupport, Our Customer Service Number is (800)243-0000.~Tanisha
questions or concerns please feel free to reach out to us via Facebook or Twitter by sending us a private message or @LGUSSupport, Our Customer Service Number is (800)243-0000.~Tanisha
Written by a customer while visiting lg.com
Posted by: LG favorite
from Passaic, Nj
Verified Purchase:Yes
[This review was collected as part of a promotion.] Our new microwave has been a lifesaver ever since getting rid of the old microwave which didnt properly heat all of the food all around. This one is easy to use and has wonderful features. Thanks LG.
Pros: ease of use, Quality
Quality
5
Features
5
Value
5
Response from lg.comBy Jai., LG Social Media, April 11, 2023
Hello there. Thanks for reaching out and providing that feedback. Customer feedback helps LG improve its products as well as its customer service. So believe me when I say, LG is listening. We are excited to hear that you are enjoying your LG Microwave. You are a valued customer. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.
Written by a customer while visiting lg.com
Posted by: Weekendland
from Illinois
Verified Purchase:Yes
Bought this LG on the recommendation of my daughter. Took a lil getting used to, but absolutely love its features, clean lines, and MOST importantly, the way it cooks/reheats/pops corn consistently and evenly, everytime!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
4
Response from lg.comBy Christian Jimenez, LG Social Media, April 7, 2023
Hi! #LifesGood when you can confidently expect consistent cooking from your microwave! Thanks for your review 1.5 cu. ft. Countertop Microwave with Smart Inverter and EasyClean®. Enjoy the quick, convenient cooking method courtesy of your LG microwave.Should you need support, don't hesitate to reach out to us via chat or phone support. More information for these support options can be found here: https://www.lg.com/us/support/contact. We'd be happy to assist you! ^Chris
^Chris
^Chris
Written by a customer while visiting lg.com