Customer reviews from lg.com
LG - NeoChef 1.5 Cu. Ft. Mid-Size Microwave - Smooth Black
Average customer rating
4.4
(1,081 Reviews)
Rating breakdown 1,081 reviews
5 Stars
707
4 Stars
212
3 Stars
63
2 Stars
32
1 Star
67
88%of customers recommend this product.
(
729 out of
824)
Customer Reviews for LG - NeoChef 1.5 Cu. Ft. Mid-Size Microwave - Smooth Black
Posted by: mcking
from Louisville
Verified Purchase:Yes
Bought microwave a couple of weeks ago. Very pleased with my purchase. I like the futuristic look it has.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Jai., LG Social Media, April 12, 2023
Hello there. Thanks for reaching out and providing that feedback. Customer feedback helps LG improve its products as well as its customer service. So believe me when I say, LG is listening. Furthermore, We are excited to hear that you are enjoying your LG Microwave. You are a valued customer. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.
Written by a customer while visiting lg.com
Posted by: AGlen54
from Milwaukee
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought a couple of weeks ago, great appearance, fast heating a fantastic defroster.
Only drawbacks are that is shows fingerprints prominently on the outside control panel and sometimes the turntable makes a scrapping noise, probably due to the slides on the truntable roller.
Only drawbacks are that is shows fingerprints prominently on the outside control panel and sometimes the turntable makes a scrapping noise, probably due to the slides on the truntable roller.
Pros: Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: rag19
from Southampton, NY
Verified Purchase:Yes
I bought this unit to replace a microwave we had for over 10 years.I'm very impressed with the features and perfermance. The attractive, subtle, design is a plus.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Cazzandra Galangco, LG Social Media, April 3, 2023
It is really nice to receive feedback as detailed and thoughtful as yours. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. We'll make sure to pass this along to our team, since this will surely make their day. Thanks for choosing LG! -Cazz
Written by a customer while visiting lg.com
Posted by: Dee602
from Illinois
Verified Purchase:Yes
Bought this a few weeks ago and it by far blows away my old one! Love it!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Bryan James Tanjuakio, LG Social Media, April 5, 2023
It makes our day to hear that we were able to provide you with a 5-star experience. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. Thanks for choosing LG for your needs. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.
Written by a customer while visiting lg.com
Posted by: Jim247
from Michigan
Verified Purchase:Yes
Another great LG product. This microwave is simple to use, my 8 year old was using it 10 minutes after I opened it to make popcorn. It cooks food evenly and does a great job defrosting. I also like how easy it is to clean up with just a damp paper towel. I also like the tone it makes when the timer goes off, no more loud annoying beeps.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Dhana Danee Enriquez, LG Social Media, April 6, 2023
It's our pleasure to provide the best products to our customers, and we're glad this commitment was reflected in your experience using the LG 1.5 cu. ft. NeoChef™ Countertop Microwave with Smart Inverter and EasyClean®, model LMC1575ST. Thank you so much for taking the time to leave us a 5-star review. Thanks for choosing LG. If you have questions or concerns in the future, please reach out to our support team via private message on Facebook or Twitter through @LGUSSupport, or call our Customer Service at (800) 243-0000. Please be sure to provide your contact information along with your model and serial numbers. We will be happy to assist you. ^Danee
Written by a customer while visiting lg.com
Posted by: Happy customer 531
from Louisville, KY
Verified Purchase:Yes
Best microwave I’ve ever owned! Easy to use. Color looks great with my kitchen decor.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Cazzandra Galangco, LG Social Media, April 7, 2023
We're happy to know that the product is a perfect fit for your preference and needs. It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. Thank you for choosing LG! -Cazz
Written by a customer while visiting lg.com
Posted by: Stevenyla
from West Hollywood, CA
Verified Purchase:Yes
I bought this as a replacement for another brand that only lasted about five years. Beautiful design and so far cooks and reheats quicker and better. Online customer reviews were favorable and I agree!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Jai., LG Social Media, April 11, 2023
Hello there. Thanks for reaching out and providing that feedback. Customer feedback helps LG improve its products as well as its customer service. So believe me when I say, LG is listening. We are excited to hear that you are enjoying your LG Microwave. You are a valued customer. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.
Written by a customer while visiting lg.com
Posted by: Tami Z
Verified Purchase:Yes
I enjoy the microwave. Super easy and efficient to use. Way better than any other one I’ve owned.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Response from lg.comBy Christian Jimenez, LG Social Media, March 30, 2023
Hi! Thanks for the positive review for your 1.5 cu. ft. NeoChef™ Countertop Microwave. We're always ecstatic to hear from customers who love our appliances. We appreciate you taking the time to post your review as it shows the level of quality in microwave model LMC1575ST. Enjoy the quick, convenient cooking! Should you need support, please don't hesitate to contact us: https://www.lg.com/us/support/contact. ^Chris
Written by a customer while visiting lg.com