Customer reviews from lg.com
LG - NeoChef 1.5 Cu. Ft. Mid-Size Microwave - Smooth Black
Average customer rating
4.4
(1,081 Reviews)
Rating breakdown 1,081 reviews
5 Stars
707
4 Stars
212
3 Stars
63
2 Stars
32
1 Star
67
88%of customers recommend this product.
(
729 out of
824)
Customer Reviews for LG - NeoChef 1.5 Cu. Ft. Mid-Size Microwave - Smooth Black
Posted by: Gleo
from Chicago suburb, Illinois
Verified Purchase:Yes
I bought this 3 weeks ago and I just love it. Easy and very accurate auto Cook is so accurate. Super easy to clean. Love how door opens and most buttons are inside. So easy to use. The only reason I gave it a 4 was because there was no 4 1/2 star rating. It is a bit noisy when operating almost like a vibration, but I can deal with that for the other great options it has.
Pros: ease of use, Features/Settings
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: SPWH2Family
from Harrison, TN
Verified Purchase:Yes
Love the sleek look of this microwave and the ease of use is great! Would highly recommend this to anyone looking for a countertop microwave!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Stevie D
from Kansas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Quiet and high functioning microwave. Very satisifed, especially with how good it looks.
Pros: Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Helotech
from Delta, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Microwave works well and has good features. However, it is very loud and seems to vibrate the door or the glass turntable excessively. Very annoying. I do miss the ability to set time to individual seconds. I must stand and watch to get 15 seconds when 20 is too much.
Pros: Performance
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Ed1S
from Marysville, Wa
Verified Purchase:Yes
We bought this microwave to replace an older one that failed. I must say that I am more than impressed with the power that this one has. It heats things very efficiently. Also, it is easy to clean.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Razor1
from Beaver Falls,Pa
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought it 3 weeks ago love it,looks and works great
Pros: Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
defective light
on January 29, 2023
Posted by: dont know what you want
received on Dec 82022 and light went out on 12122022
Pros: Quality
Quality
1
Features
5
Value
1
Response from lg.comBy Alice Feliz V. Luna, Social Media, February 2, 2023
We want to thank you for taking this time to communicate with us about your experience with your LG Microwave. Please send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or reach us at our customer service line at (800) 243-0000, and we will be happy to assist you further. Thank you. ^Jolly
Written by a customer while visiting lg.com
Posted by: DeanAZ
from Tucson
Verified Purchase:Yes
Works great, door is not as easy to use as older model.
Pros: Performance
Quality
5
Features
4
Value
5
Response from lg.comBy Cazzandra Galangco, LG Social Media, February 1, 2023
Thank you so much for taking the time to provide us with feedback regarding your LG appliance. It means so much to us that it is working great for your needs, and we appreciate you helping us recognize how we can improve our products. We'll make sure that your comment does not go unnoticed and will be considered for continuous product development. -Cazz
Written by a customer while visiting lg.com