Customer reviews from lg.com
LG - NeoChef 1.5 Cu. Ft. Mid-Size Microwave - Smooth Black
Average customer rating
4.4
(1,081 Reviews)
Rating breakdown 1,081 reviews
5 Stars
707
4 Stars
212
3 Stars
63
2 Stars
32
1 Star
67
88%of customers recommend this product.
(
729 out of
824)
Customer Reviews for LG - NeoChef 1.5 Cu. Ft. Mid-Size Microwave - Smooth Black
Posted by: Benefitrep
from Franklin, WI
Verified Purchase:Yes
[This review was collected as part of a promotion.] We simply love our New Microwave by L G.
We could not be happier!
We could not be happier!
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Marie49
from Leavittsburg, Ohio
Verified Purchase:Yes
Easy to use and Takes up more space than the old one
Pros: Performance
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Tonton1789
from Greenwood, SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Wasn't sure how I'd like LG as far as appliances go but I account love this microwave. It's more spacious than I presumed, heats quickly and evenly, and when food is done it even plays a little melody.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Edisal
from Texas
Verified Purchase:Yes
I bought this a few weeks ago and it looks great. It does take a bit of time to learn since I was used to the pushing in the numbers. Overall works great and is very quite.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Sis75
from Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought 2 wks ago. My plug is behind cabinet so hard to unplug when need to set clock. Dont like that you can't set cook time to time you want. When need 4:50 min it goes to 4 to 4:30 then jumps to 5:00. Can add 30 seconds but then is too high.
Pros: Style/Design, Quality
No, I would not recommend this to a friend.
Quality
3
Features
1
Value
3
Response from lg.comBy Sandy, Social Media, March 18, 2022
Thank you for this feedback and apologize for any inconvenience. We will be happy to pass this along to our product developers.^Sandy
Written by a customer while visiting lg.com
Posted by: Iaintplayingyourgame99
from Tennessee
Verified Purchase:Yes
[This review was collected as part of a promotion.] Cooks/reheats more thoroughly than others I have owned.
Pros: ease of use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
on March 23, 2022
Posted by: Jean K
from N,s
I bought this 2 years ago and it will no longer heat up.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Sandy, Social Media, March 25, 2022
Jean, Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your name and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks.^Sandy
Written by a customer while visiting lg.com
Posted by: Janet80
from Lakeside, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] So I am 80 years young. My first microwave was a huge one! Ha! That’s how they were way back when. BUT, it did last many years. Then I had two cheaper ones before buying this one! It has been a learning curve, but instruction book is good! And, to think there is a digital diagnostic tool with my phone is amazing! I like this LG microwave a lot and hope it lasts many years!
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com