Customer reviews from lg.com
LG - NeoChef 1.5 Cu. Ft. Mid-Size Microwave - Smooth Black
Average customer rating
4.4
(1,081 Reviews)
Rating breakdown 1,081 reviews
5 Stars
707
4 Stars
212
3 Stars
63
2 Stars
32
1 Star
67
88%of customers recommend this product.
(
729 out of
824)
Customer Reviews for LG - NeoChef 1.5 Cu. Ft. Mid-Size Microwave - Smooth Black
Customer Rating
2
Too expensive for quality
on December 28, 2021
Posted by: Krystal B
from East Helena
I have had my microwave for 9 months and It just quit on me. The microwave will function as if it is working but after cooking time is done your food is still cold. Also do not like that you can not punch in a specific time for heating.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
1
Response from lg.comBy ^DLI, LGE Social Media, December 29, 2021
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Svandro
from Huntington Beach, ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] Was worried what it would look like and function with no keypad. We’ll never go back! Love it and the jingle
Pros: Style/Design
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Jrozi
from OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have had this microwave for a few weeks now and we really love it. The little slide switch on the front is so convenient and lets you select your cook time while you slide your finger.We love the little jingle it plays when the time is reached! It's so much nicer than the annoying beep of most microwaves. Our LG dryer also plays a little tune. I can't wait to get more LG appliances so we can have a whole orchestra!
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: GiGiJD
from Mansfield TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] SO happy to find a great microwave for the game room! Fits nicely & looks chic
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: HBee
from Pennsylvania
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this microwave to replace an older one that has the same power level but was much bigger. We love the features on this LG microwave and it takes much less counter space. It's easy to clean and easy to use.
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Tapsomebong
from Atlanta GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Controls are neat but not thoughtful. The microwave works as expected. The only reason I purchased it was because it was the only microwave in the market that fit a specific space I have.
No, I would not recommend this to a friend.
Quality
4
Features
3
Value
4
Response from lg.comBy ^DLI, LGE Social Media, January 5, 2022
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Posted by: MILogger
from Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far this has been a great microwave. It cooks evenly and has plenty of power. It's very roomy for its size and is super stylish and looks small on the counter. Controls are mostly intuitive, but not perfectly, I need to go back to the manual to see how to do intervals smaller than 10 seconds. Otherwise it's modern and awesome, love the jingles.
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Greg76
from Brookfield wi
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have had it for about two months. Cooks and looks great. You have to open the door to use the controls and the touch screen is a little sensitive. Also there is no light on the controls, they are very hard to see when it is dark.
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com