Customer reviews from lg.com
LG - 26.6 Cu. Ft. French Door Refrigerator - Stainless Steel
Average customer rating
4
(117 Reviews)
Rating breakdown 117 reviews
5 Stars
64
4 Stars
28
3 Stars
5
2 Stars
5
1 Star
15
84%of customers recommend this product.
(
75 out of
89)
Customer Reviews for LG - 26.6 Cu. Ft. French Door Refrigerator - Stainless Steel
Posted by: Red Demon
from Evans, CO
Verified Purchase:Yes
[This review was collected as part of a promotion.] The door in door feature is really handy. Also having the ice in door makes for more usable space inside.
Pros: Style/Design, ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Not great
on December 21, 2019
Posted by: Terferas
from South holland
[This review was collected as part of a promotion.] The compressor went out and stopped cooling just after a year or so. Not good....
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
1
Response from lg.comBy Chris, Customer Service, December 23, 2019
We definitely understand that it can be frustrating to spend money on a refrigerator and experience these issues within a few years. We'd like to see how we can help in getting this repaired for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ ^CP
Written by a customer while visiting lg.com
Customer Rating
1
Great Until It Totally Broke In Less Than 3 Years
on June 6, 2020
Posted by: Skipper67
from Los Angeles, CA
Like most people, I have been buying more groceries due to the stay at home orders from COVID-19. I had to throw all of the food away since my LG fridge totally died 4 days ago. For the amount of money this fridge costs, it should not stop working in less than 3 years. It makes me miss my no-frills cheap fridge from long ago that never quit after decades of use.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy ^VCV, LGE Social Media, September 29, 2020
We are sorry to hear that your unit is not working properly.Please contact LG Customer Support on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Written by a customer while visiting lg.com
Customer Rating
1
on June 11, 2020
Posted by: Mari74
from Lufkin,tx
Had a year compressor out can't find a part if my life depended on it. 4 months now, warranty is dead end
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
3
Response from lg.comBy ^VCV, LGE Social Media, September 29, 2020
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Written by a customer while visiting lg.com
Customer Rating
5
Great LG Products
on December 6, 2020
Posted by: GTFamily3
from Berthoud, Co
[This review was collected as part of a promotion.] We have bought a few different LG products and they work great. We have had one of LG’s competitors products and were not quite satisfied.
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: LESMES
from Miami FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] The extra window is awesome for kids to grab their snacks jello, sodas, etc. The ive maker and the water dispenser super pratical. The bottom drawer is easy, to handle and work with. Plus LG Warranty and serviceis wesome!!!
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Sheri in ATX
from Austin, TX
Verified Purchase:Yes
Great fridge! Roomy and cold. Amazing LG Customer Sevice also!
Pros: Quality, Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Summer Kitchen Bundle
on August 1, 2017
Posted by: Molly B
from GA
[This review was collected as part of a promotion.] I bought a kitchen LG bundle on 7/12. The refrigerator was delivered 7/25. I noticed yesterday that there were a few paint chips, a scratch in the plastic, and a small dent on the front of the refrigerator when the door was opened. There was also a scratch on the door handle. Very disappointed when I tried to call about it today. Was told that nothing could be done since it was more than 48 hours after delivery. I love my new appliances and will enjoy them but sad that my discovery was not honored.
Pros: Style/Design, Performance
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com