Customer reviews from lg.com
LG - 26.6 Cu. Ft. French Door Refrigerator - Stainless Steel
Average customer rating
4
(117 Reviews)
Rating breakdown 117 reviews
5 Stars
64
4 Stars
28
3 Stars
5
2 Stars
5
1 Star
15
84%of customers recommend this product.
(
75 out of
89)
Customer Reviews for LG - 26.6 Cu. Ft. French Door Refrigerator - Stainless Steel
Posted by: Deya
from Folsom, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great product, and great warranty.
highly recommended.
highly recommended.
Pros: Quality, Performance
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Jerry Crist
from Sugar Land Texas
Verified Purchase:Yes
Replaced the compressor in my French door fridge. Did so in a prompt and professional manner. Very good experience.
Pros: Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Irma Arredondo
from Huntsville Tx
Verified Purchase:Yes
Bad product and don’t responsibly the company for repair and parts
Quality
1
Features
1
Value
1
Response from lg.comBy JaNika Wiley, Social Media, September 22, 2022
We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to see what we're able to do to assist. Thanks. ^Nikki
Written by a customer while visiting lg.com
Posted by: Anonymous
from Wayne Mi 48184
Verified Purchase:Yes
Was really disappointed that the compressor had to be replaced after 5 years. And disappointed with how much the repairs cost
Quality
2
Features
5
Value
2
Response from lg.comBy JaNika Wiley, Social Media, September 23, 2022
We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG appliances. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Customer Rating
2
Died two months after full warranty expired
on November 11, 2022
Posted by: PDM300
from Phoenix, AZ
Verified Purchase:Yes
The refrigerator is fine, but the quality of the components is low. It stopped cooling 2 months after the 5 year warranty expired. We moved to a different brand.
Quality
1
Features
4
Value
1
Response from lg.comBy JaNika Wiley, Social Media, November 11, 2022
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: homeownerBel
from Sacramento CA
Verified Purchase:Yes
I bought this when I first purchased my home almost 6 years ago. It has had a few issues, but the warranty has covered it, hence the 4 stars instead of the 5. I definitely wanted to give it a 5 but just the fact that I had to fight for the warranty and still had to use my extended warranty on it to cover the difference knocked it off by one star- sorry!
I love the French doors and that if I only need my coffee creamer, it is easily accessible using the side door that opens onto the right.
My grandbaby loves feeling like a big girl and is able to get her goodies in the freezer drawer below!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Rattoo
from Lake Grove
Verified Purchase:Yes
Ever since we bought this fridge we are having problems. It say on the fridge 10 year warranty but in reality it’s 5 years and then part’s only.
Pros: Style/Design
Quality
1
Features
1
Value
1
Response from lg.comBy JaNika Wiley, Social Media, November 28, 2022
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: Judy2010
from Lakeville, Mn
Verified Purchase:Yes
[This review was collected as part of a promotion.] This refrigerator is very quiet and has a user friendly ice and water dispenser.
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com