Customer reviews from lg.com
LG - 26.6 Cu. Ft. French Door Refrigerator - Stainless Steel
Average customer rating
4
(117 Reviews)
Rating breakdown 117 reviews
5 Stars
64
4 Stars
28
3 Stars
5
2 Stars
5
1 Star
15
84%of customers recommend this product.
(
75 out of
89)
Customer Reviews for LG - 26.6 Cu. Ft. French Door Refrigerator - Stainless Steel
Posted by: Trina P
from Porterville ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] I didnt think my refrigerator compressor would go out in just 4 years.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, June 28, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Cadehole
from Dayton, Oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great size and layout. Lots of room in the freezer drawer and looks great too!
I would recommend this to a friend!
Quality
4
Features
4
Value
3
Written by a customer while visiting lg.com
Posted by: Fongmay
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like this machine face beauty and biggest space and easy to take everything
Pros: Style/Design, ease of use, Features/Settings, battery, Performance, Quality
I would recommend this to a friend!
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Hollywood33021
from Hollywood florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Save your money! These linear compressors are absolute trash. Thankfully our fridge is still cover but just barely under the 5 year warranty. Otherwise we'd be paying out of pocket. To add salt to the wound the first compressor installed was fried by the third party installer so a second lg installer came and we're still waiting on the compressor via ups. 3 weeks and still no fridge.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, August 20, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Doll86
from Houston,Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this appliance a couple of years ago and still works like a champ.
Pros: Style/Design, ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Not a cool mom
from Chester VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We loved it until the compressor broke after just four years! Only saving Grace was that we brought the extended warranty which is sad that we had to use it! We are having to wait for four weeks for a repair person without a refrigerator!
Pros: Style/Design, Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
3
Response from lg.comBy ^DLI, LGE Social Media, September 28, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
2
Broken
on October 7, 2021
Posted by: jkatz22
from Atlanta, GA
It's broken twice - stopped making ice and freezer not cooling. i'll never buy an LG refridgerator again
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, October 8, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Remona
from Lansing Michigan
Verified Purchase:Yes
I bought the fridge 4 years ago already compressor went bad
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, December 30, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com