Customer reviews from defender-usa.com
Defender - Pro 4-Channel, 4-Camera Indoor/Outdoor Wireless Security System - Black
Average customer rating
4.5
(198 Reviews)
Rating breakdown 198 reviews
5 Stars
110
4 Stars
74
3 Stars
10
2 Stars
2
1 Star
2
95%of customers recommend this product.
(
180 out of
189)
Customer Reviews for Defender - Pro 4-Channel, 4-Camera Indoor/Outdoor Wireless Security System - Black
Customer Rating
5
Awesome System
on May 11, 2016
Posted by: Rockman
from Saskatoon, SK, Canada
Gender:Male
Length of ownership:1 week
Bought this online from Staples. Found it very easy to install and setup. Did download manual from defender site first tho and read through it. Took a bit to get the ClearVU app working on my Samsung S3, but it works. Great picture clarity. Easy to use menu. Others may not find it as easy, but I am very tech oriented. I have 2 other smaller Defender systems and upgraded to this one. Highly recommend Defender products. I find them better than other brands.. GREAT PRODUCT!!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Easy to set up
on June 2, 2016
Posted by: Ruthie
from Loudon, TN, United States
Gender:Female
Length of ownership:6 months
I bought this video security system because my husband was going out of town for a month. I felt more secure while staying alone at night because I could see what was going on around my house. The night vision is not as clear as I would like but day picture quality is great.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
3
Image Quality
on June 7, 2016
Posted by: Diamondcutter
from Lawton, OK, United States
Gender:Male
Length of ownership:3 months
I bought this a month ago. I have been pleased overall except for picture quality. Daytime resolution is not very good, especially at a little distance. For example, grass just looks like a solid mass of green. The color is good but it lacks resolution. I have tried setting a higher resolution but it says my monitor does not support even though I an using a 20 in screen HD digital flat screen TV for a monitor. Have not yet contacted customer service but will soon. Hope they can help with the resolution settings and also help me get it online. I have DSL and have not been able to view it on line. I seriously think for $799, they should be able to provide better resolution cameras. My $50 quadcopter has better resolution! Fix that one problem and this will be a great system.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Nice system
on June 13, 2016
Posted by: Jay dog
from Maryland, United States
Gender:Male
Length of ownership:3 months
Bought the system a few months ago set up was easy and fast works great easy to get access on Mobil device
Written by a customer while visiting defender-usa.com
Customer Rating
5
Good features, nice images
on June 27, 2016
Posted by: Maan
Gender:Male
Length of ownership:1 week
The User Interface could be improved. It is too complex and hard to learn for a novice.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Worth the Money
on June 30, 2016
Posted by: micjeep
from Denver, CO, United States
Gender:Male
Length of ownership:1 week
I bought this system a few days ago after doing quite a bit of research on various brands and products. I was upgrading from an older wireless system and wanted to stay with a wireless system. This one is great and worth the money. I read the reviews posted by others and the theme I saw was about the documentation. While it could be a bit more "dummied down" that didn't bother me. The installation was easy and for the most part I didn't rely much on the documentation since I was familiar with my other system. One camera seemed to lose signal quite a bit so I went to Defender's support page and found that it could be a power issue. Sure enough, my power strip's design didn't lend itself to plugging in 3 camera adapters with good connections. Once I addressed that it resolved the issue. The clarity on the cameras is great and the night vision better than most others. I also wanted two monitors and this system allowed for VGA and HDMI connections. Using RCA connections for one of my monitors didn't work so well. The only thing that I would like to see is the camera mounts allow for ceilings instead of wall-only mounting. Otherwise, I'm very pleased with the system and think it's worth the money. I'd highly recommend it to others.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy to install and works great
on July 14, 2016
Posted by: Surprised
from Tower City, PA, United States
Gender:Male
Length of ownership:1 week
The Sentinel PRO Wireless Security Camera System was easy to install, and it works great. The picture quality is excellent when the DVR is hard wired to a monitor, but I'd rate the picture quality as good over the network. I had some trouble getting networking to work, but Michel with customer support guided me through the process in only a few minutes. I probably would not even have had to call customer support if the instructions said to enter the DVR ID in the Device ID field on the login screen.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Excellent choice in security system
on July 15, 2016
Posted by: home
Gender:Male
Length of ownership:6 months
I have had it about 6 months and had some problems setting it it myself to work online and on my phone. But after 15 minutes with tech support with Brian who was awesome I am good to go. The camera quality and picture quality is fine I do have some cameras that go off line and I have to reset them mostly during the day but seem to work best at night. Thanks Brian!!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com