Customer reviews from defender-usa.com
Defender - Pro 8-Channel, 6-Camera Indoor/Outdoor Wireless Security System - Black
Average customer rating
4.4
(82 Reviews)
Rating breakdown 82 reviews
5 Stars
42
4 Stars
33
3 Stars
5
2 Stars
1
1 Star
1
96%of customers recommend this product.
(
76 out of
79)
Customer Reviews for Defender - Pro 8-Channel, 6-Camera Indoor/Outdoor Wireless Security System - Black
Customer Rating
5
Great Service & technology
on October 28, 2015
Posted by: Tata11
from Tampa, FL, United States
Gender:Male
Length of ownership:1 week
I had the pleasure of speaking with Mr. Michel from tech support and was wonderful he walked me through every single step, and was very patient ( Awesome Tech give him a pay increase plsssss.
Thank you
Thank you
Sergio
Tampa,FL
Tampa,FL
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Just what we needed!
on October 28, 2015
Posted by: Garbear
from Spray Beach NJ
Gender:Male
Length of ownership:6 months
Last spring Spray Beach Yacht Club bought one unit to monitor our club facilities. The system works like a charm. Works so good we bought a second system to monitor the north side of our property where we have dry storage boat racks and two buildings, a junior club house and sailing center. The system was easily installed by some of our members and we have had no equipment failures since it was installed. It was also to be used by our Property and Grounds Chairmen to monitor the property during severe storms such as noreasters, so we could estimate if we had any damage. If damage occurred then we could get people to the site to fix the damage. Unfortunately our Board of Governors neglected to tell our members that we had installed a security system. The members were very disappointed that they were being taped. They raised such a stink that at our June membership meeting they voted to turn the two units off. We are currently coming up with a plan that will satisfy our members that don't wanted to be taped, and the places where we can tape to protect our property. This involves a two season schedule and an am / pm schedule for our 12 cameras.
We will vote on this schedule in late June 2016 at our next meeting. As of today the two systems remain off.
We will vote on this schedule in late June 2016 at our next meeting. As of today the two systems remain off.
As per my conversation with Sarah, CWD Sales, who has given us excellent service,she felt that since we had not used the equipment except for about three weeks, that we could possibly get out warranty extended for an extra year.
Thank you for your consideration,
Gary R. Smith, Past Commodore 2006
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Easy to install
on November 17, 2015
Posted by: mnbkirsch
from Pensacola, FL, United States
Gender:Male
Length of ownership:1 month
Bought this from Walmart about a month ago. works good, though i'm still a little confused about the resolution settings. I wish they had a tech support number to cal rather than having to send emails. The online manual does not exactly fit the model, and doesn't explain some of the settings well enough to no which ones to use.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
High Quality
on November 17, 2015
Posted by: satyrman
from Signal Hill, CA, United States
Gender:Male
Length of ownership:1 week
Just hooked up my Sentinel PRO Wireless. Quick easy setup and high quality video are just two of many great features of this product. Night vision is truly remarkable and holds distance. I would recommend this setup to any small business that needs internal security.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
6 Camea System
on November 25, 2015
Posted by: CLinton
from Dade City, FL
Gender:Male
Length of ownership:1 week
Just getting going good. A few issues that defender is trying to get worked out
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
GOOD SUPPORT
on November 26, 2015
Posted by: bartozz28
from Moose Jaw, SK, Canada
Gender:Male
Length of ownership:1 week
Just bought the system. Everything look nice, solid and heavy duty. Set up did cause a bit of hair pulling as there was no direction for the initial login to the DVR to add the port # at the end of the IP address. A bit of a dead end for those who aren't very network savvy.
In the end, contacted support and got through right away. Michel was extremely calm and helpful and took the extra time to get remote viewing through my mobile phone set up too. Thanks Michel!
In the end, contacted support and got through right away. Michel was extremely calm and helpful and took the extra time to get remote viewing through my mobile phone set up too. Thanks Michel!
Overall, happy with everything.......just a little less hair now! :)
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
quality good but some trouble pairing.
on November 29, 2015
Posted by: mike d
from Concord, CA, United States
Gender:Male
Length of ownership:6 months
went together easy, all was there and it all fit together, however out of the six cameras, only three would pair up to the receivers.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Good system, but do not go too far.
on December 15, 2015
Posted by: willy
from New York, NY, United States
Gender:Male
Length of ownership:1 month
Bought it less than a month ago. The system pairs well but the signal is not as strong as advertised. I would have like the unit to have the ability to zoom in and out with the cameras supplied.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com