Customer reviews from defender-usa.com
Defender - Pro 8-Channel, 6-Camera Indoor/Outdoor Wireless Security System - Black
Average customer rating
4.4
(82 Reviews)
Rating breakdown 82 reviews
5 Stars
42
4 Stars
33
3 Stars
5
2 Stars
1
1 Star
1
96%of customers recommend this product.
(
76 out of
79)
Customer Reviews for Defender - Pro 8-Channel, 6-Camera Indoor/Outdoor Wireless Security System - Black
Customer Rating
2
Very Dissappointed
on February 21, 2015
Posted by: Copper
from Surrey BC Canada
Gender:Male
Length of ownership:1 month
After searching the Internet for wireless security cameras and camera systems I was truly hoping that Defender was the best option. I have been VERY disappointed.
While the camera(s) connection to the hub was seamless, the I found the quality of the video very average and in my opinion not up to par with other HD cameras on the market.
The software with the system I found to be outdated and time consuming to manage.
I tried r e p e a t e d l y to connect the system to the internet (and I'm pretty good at computer issues). I followed the manual as well as the online video to no avail.
In short, after a few weeks of owning the system I have pulled all of the cameras down and am in the process of migrating to another brand.
While the camera(s) connection to the hub was seamless, the I found the quality of the video very average and in my opinion not up to par with other HD cameras on the market.
The software with the system I found to be outdated and time consuming to manage.
I tried r e p e a t e d l y to connect the system to the internet (and I'm pretty good at computer issues). I followed the manual as well as the online video to no avail.
In short, after a few weeks of owning the system I have pulled all of the cameras down and am in the process of migrating to another brand.
For those that like this product, I'm happy for you. From my perspective, I've wasted over $1,000.00. I've given the system away to a friend who owns a local company in the event he can make use of it.
Regards.
Roger
No, I would not recommend this to a friend.
Written by a customer while visiting defender-usa.com
Customer Rating
3
Great cameras but poor reception
on October 6, 2014
Posted by: Home Security
from PA, United States
Gender:Male
Length of ownership:1 month
I purchased the cameras about a month ago. Installation was very easy, but the wireless range is very disappointing. I live in a one story house and the furthest cameras are only 65 ft. away from the receiver (three of the six cameras are this distance away). They are constantly losing signal and freezing. The cameras that are 10-40 ft away work as advertised. The night vision is excellent. If it weren't for the poor range I would have rated this with 5 stars.
Written by a customer while visiting defender-usa.com
Customer Rating
3
Easy install, fair range
on April 1, 2015
Posted by: tom77583
from Houston, TX, United States
Gender:Male
Length of ownership:1 month
I have installed 6 cameras. Four of the six are less than 30 feet from the receivers and provide a great picture. The other two are between 55 and 65 feet from the receivers and provide intermittent pictures. The advertised maximum range of 750 feet and 200 feet optimal is a gross exaggeration. I will admit that the signal must pass through a brick wall but most homes in our part of the country have exterior brick. Eventually I will replace two cameras with wired cameras which will complicate the installation but should provide better coverage. It should also be noted that the wireless cameras cannot be mounted to a ceiling unless you are willing to accept an upside down picture. This is a distinct weakness since all of my cameras would be better suited if mounted under eaves or ceilings.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
3
Wireless security system.
on May 8, 2015
Posted by: james68
from Springfield,La
Gender:Male
Length of ownership:1 month
The system was easy to install. The camera picture quality is great for day and night vision. Over all quality of components is good. The effective range from the cameras to the receivers is not so good. With an stated range of 750 ft (195 ft suggested) I expected no problem receiving a constant signal. At 35ft I still have intermediate reception on one or more cameras.
Written by a customer while visiting defender-usa.com
Customer Rating
5
great system 21313
on April 26, 2014
Posted by: Curt
from Foss, Okla, United States
Length of ownership:1 week
Easy system to install. Cameras connected as soon as button was pushed. Great picture day and night.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great !!!!!
on June 6, 2014
Posted by: tomtom
from Lubbock County, TX, United States
Gender:Male
Length of ownership:1 month
I got this after already owning a wired system from Defender. I love both systems. They both work great. As far as I can tell, the only negative is that you have to have a plug for each camera, but that is a minor thing compared to what you get. I would definitely recommend and order another.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy set-up.
on July 1, 2014
Posted by: LVParker
from New Hampshire, United States
Gender:Male
Length of ownership:1 month
The wireless cameras and receivers were easy to match up. Reception range is ok. Foliage obscures the distance some. We have 3 of the cameras at a building approximately 350 feet away and reception is ok with 1 bar of signal. This includes 1 camera inside the building placed at the skylight. The IR works very well and projects a great view out to 60-70 feet. One camera has issues, but the company is working with us to correct the problem. Camera cords have plenty of length on them to allow good placement without excessive extension cords. I would have liked a manual for the monitor operations. Also would have liked a 6 picture view option for the monitor seeing the unit only comes with 6 cameras.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
easy to install, wireless reception not strong
on July 8, 2014
Posted by: House
from New Jersey, United States
Gender:Male
good product, easy too install, night vision not as clear as I expected, wireless reception not smooth. pictures stutters.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com