Customer Reviews for Philips Sonicare - ProResults Compact Sonic Toothbrush Heads (3-Pack) - White
Customer Rating
2
Poor quality
on October 9, 2011
Posted by: Pouncey6
Gender:Female
I have used this product for years but most recently ran into problems. In trying to remove the toothbrush head from the toothbrush, it pulled apart. It fit too tightly and is too expensive for this to happen.
I ordered 3 replacement heads for my Philips sonicare toothbrush. I love my toothbrush and have had it for 3 years. It still works as well as the day I bought it. The toothbrush heads are the correct fit for my toothbrush and I will order them in the future. I'm not sure if the price is any better ordering online vs purchase in a store, but the convenience of ordering online can't be beat!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Very disappointed in the life of the product
on September 19, 2012
Posted by: Wpd1
Gender:Female
My brush handle began making a horrible noise after 2 years. I found out that it is not repairable and I basically need to buy a new unit. I could buy numerous "manual" brushes for what I have spent on the handle and replacement brushes. Very disappointed... I expected this to be a much longer lasting product...not to be disposable after only 2 years.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
why sell me a new sonicare then NO replacement hea
on February 2, 2020
Posted by: Queenhill
Gender:Female
don't like that I can't get replacement heads - bought a new unit, it will last another 5 years at least, and now I can't get replacement heads. that stinks. If I must buy a whole new one, it will not be phillips
No, I would not recommend this to a friend.
Response from philips.comBy Philips Care, February 6, 2020
Hi there, thanks for reaching out to us.It's good to know that you're satisfied with your toothbrush, however we're sorry to hear that you can't find replacement heads for it. We'd like to help you out here, therefore we'd hope you could perhaps reach out to us. We're available on twitter (@philipscare) and Facebook (https://bit.ly/2G9uACI). You can also look up: https://bit.ly/2RM74Ck. We hope to hear from you soon.
1. Disappointed that the battery on my previous Philips Sonicare so soon 'wore out' as to become unrechargeable and could not, by design, be replaced with a new battery. Previously purchased replacement brushes could not be used because not compatible with the new Sonicare design. 2. Following the recommended brush replacement frequency sometimes is prevented by the unavailability of replacement brushes.
Pros: my dentist applaudes results, your interest in customer feedback is commendable
Cons: could be better. see above suggestions
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Great cleaning action, Design and ease of use need re-working.
on August 10, 2013
Posted by: SirKen
Gender:Male
Although I'm really happy with the results of using the Sonicare, I have to say that the design and ease of use arn't very user -friendly. The on/off button is too smooth, hard to find when I'm done and to have to hit the button twice to turn it off is annoying. And what's with the "ID rings"??? I get that they're supposed to identify different brush heads (heaven-forbid using my girlfriend's brush) the rings are useless. SO, for all the dollars spent, I expect more.
Written by a customer while visiting philips.com
Customer Rating
3
Brushing Vibrations
on June 16, 2012
Posted by: TwinCitiesGuy
Gender:Male
Expensive brushes on a stick that hardly seem to deteriorate at all before the little colored bristle section tells you it's time for replacement when they bleach away. Haven't figured out what the little colored collars are really for in terms of utility, just to keep track of whose is whose, except that the collars can fall off very easily and there are no instructions for their use whatsoever. On the upside, they are doing an excellent job with my teeth; the dentist has noted significant improvement on my gums.
Pros: effective especially for preventing gingivitis
Undoubtedly the best toothbrush I have ever used, getting almost immediate results. My gum quality improved within weeks and the cleaning effect is phenomenal!
Thank you for coming up with this product, I will never use anything else.