Customer reviews from usa.canon.com
Canon - Color imageCLASS MF731Cdw Wireless Color All-In-One Printer - White
Average customer rating
3.2
(22 Reviews)
Rating breakdown 22 reviews
5 Stars
10
4 Stars
1
3 Stars
2
2 Stars
1
1 Star
8
57%of customers recommend this product.
(
12 out of
21)
Customer Reviews for Canon - Color imageCLASS MF731Cdw Wireless Color All-In-One Printer - White
Customer Rating
1
What a Piece of GARBAGE!
on October 9, 2019
Posted by: Mike 15987
This is the the second one we purchased. WHAT A MISTAKE! This thing ALWAYS loses its connection to Wifi, decides to change IP address randomly, and now wont even work when configured as a wired LAN.
WASTE OF TIME!!
I tried to submit without a star but had to put one star. It should have a ZERO star.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
3
Good, but poor driver
on March 22, 2018
Posted by: Ryan W
from Illinois, USA
I have been frustrated that I have to continually re-install the driver due to recurring errors when trying to scan. The print quality is good, the ink lasts, but the scanner cannot scan double sided documents which is also frustrating.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Worst Printer Ever
on October 10, 2017
Posted by: jhall97070
from Reno, NV, United States
I would not have given it one star but there was nothing lower. I bought this printer about 6 weeks ago and have regretted it ever since. Color reproduction is bad, reliability is non-existent, paper feeder chews up documents.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
4
Solid Printer. Over-Powered for Home Office
on June 22, 2017
Posted by: JesseB
from Lowell, MA, United States
This printer is one of the best I`ve ever owned, though maybe somewhat more powerful than the typical home office or very small business user would need. I received a sample of the printer in exchange for my review, and have been using it in my small office for the past week.
For a printer so large, and with so much potential to be complicated, I found setup delightfully easy. Instructions were adeptly conveyed for everything from taking the printer out of its packaging to configuring its internet connection and connecting to computers. I was able to set it up in 30 minutes, minus the time it took me to find somewhere for the machine to live. It`s worth noting that it`s pretty big and very heavy - it needs something like 4 square feet of (very sturdy) table space and needs two people to move it. I still haven`t found the perfect place for it.
The prints have been speedy and of excellent quality. Scanning - the feature I use most often - has also been easy and high quality. There appear to be a lot more features that I haven`t yet got to, but I trust that they will be satisfactory, given that the basic printing, scanning, and copying are very solid. Features are easy to access and use thanks to the intuitive touch screen display. The screen itself could be more precisely responsive to touch, but it`s no worse than the touch screen on any other office machine I`ve used.
Overall, I am very happy with the Canon MF731Cdw and am excited to rely on it for many years to come.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
1
WORST PRINTER EVER !!!!!!!!
on April 9, 2019
Posted by: RGGol
from NC
Its all over the internet how bad this printer is to connect to wifi !!!!! Its a piece of junk for a lot of money . Do not buy this series or even close or you will be pulling your hair out . 3 hours to get it online with awesome internet service . Then it doesn't find the modem/router right beside it but everything in entire house does . Same story with everyone . A piece of garbage and I will never buy anything with the name canon on it again
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
5
AMAIZING!
on July 20, 2018
Posted by: Sandy Waters
from Indy
The other people in the office can't wait until their printers die so that they can get one of these!!!!! This is the best printer ever made!
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
1
Lousy performance, v. expensive toner
on February 8, 2019
Posted by: mainer
from Portland, Maine
I truly regret this purchase. It's incredibly slow, the print quality is worse than any inkjet I've ever owned and the toner is very expensive.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Absolutely Terrible
on December 5, 2017
Posted by: Alex W
from Salem, IL, United States
This printer is a constant headache in our office. It will continuously breaks without explanation. I've had to re-install the thing 100s of times just to print.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com