Customer reviews from usa.canon.com
Canon - Color imageCLASS MF731Cdw Wireless Color All-In-One Printer - White
Average customer rating
3.2
(22 Reviews)
Rating breakdown 22 reviews
5 Stars
10
4 Stars
1
3 Stars
2
2 Stars
1
1 Star
8
57%of customers recommend this product.
(
12 out of
21)
Customer Reviews for Canon - Color imageCLASS MF731Cdw Wireless Color All-In-One Printer - White
Customer Rating
2
WORST CANON PRINTER I'VE EVER OWNED
on September 8, 2021
Posted by: MaryS
from NJ
I've owned Canon printers for about 15-20 years. They're usually reliable. They usually print beautifully. This printer does not of these things. It commonly leaves streaks and blotches on the page. Text does not print crisp like my past printers. Basically this machine is a hot mess. Once the cartridges go I'm buying a new printer. I've had this printer for 2 years which is 2 years too long.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Worst printer
on September 1, 2021
Posted by: Ca55andra
from Kingston, NY
This is the worst printer. It takes forever to make a copy, to print a page, it sounds horrible clunking and chattering.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
5
Glad I bought this one!
on July 27, 2020
Posted by: johnt2324
from NY
This printer is office class equipment in terms of quality/durability/features.No problem connecting to my wireless network. It has stayed connected for me. (Strong signal throughout the house with 4 Google Wifi routers). Works well will all papers I've used so far including labels. Prints wireless from all my devices including iPhone/Android Pone/iPad/Google Cloud Print. Evens scans and sends to email using the Google SMTP server. The down side is that it is a bit heavy.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
1
What a Piece of GARBAGE!
on October 9, 2019
Posted by: Mike 15987
This is the the second one we purchased. WHAT A MISTAKE! This thing ALWAYS loses its connection to Wifi, decides to change IP address randomly, and now wont even work when configured as a wired LAN.
WASTE OF TIME!!
I tried to submit without a star but had to put one star. It should have a ZERO star.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Not Compatible With Macs
on October 3, 2019
Posted by: Jackie272727
Got this for an office that uses all Mac computers. After a couple days, the computers will lose the connection to the printer and the printer needs to be reinstalled on the computers. Sometimes this doesn't work and so it's a constant crapshoot on whether or not the printer will work that day.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Constant Problems with basic printing and scanning functions
on July 31, 2019
Posted by: EVER
from oregon
Bought this within the past 7 months and have had continual problems with the printer and scanner. We have constantly had to turn on and off. It stalls continually or just doesn't work at all. It has drastically slowed down production in our office.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
3
Ok, but software is limited and hinders unit
on May 8, 2019
Posted by: Lee Dye
from Simi Valley, CA
Used for my office. A bit tall for my desk but no fault of the printer. Printing is ok, not great. Colors are a little washed out, but text is great. I needed the scan to PC function and while it does this, the printer scan button creates multiple PDF files, and I have to open the software to combine all of the documents into one PDF. Frustrating. The software itself is limited and the GUI is from the 80s. Toner is $$$ so be prepared. Overall I am pleased. I would not buy this for my personal use, I have a nice, though pricer X-Brand for home use which is far better, but to push out work documents and scanning.....
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
1
WORST PRINTER EVER !!!!!!!!
on April 9, 2019
Posted by: RGGol
from NC
Its all over the internet how bad this printer is to connect to wifi !!!!! Its a piece of junk for a lot of money . Do not buy this series or even close or you will be pulling your hair out . 3 hours to get it online with awesome internet service . Then it doesn't find the modem/router right beside it but everything in entire house does . Same story with everyone . A piece of garbage and I will never buy anything with the name canon on it again
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com