Customer reviews from brother-usa.com
Brother - QL-820NWB Professional Thermal Label Printer with Multiple Connectivity Options - White/Black
Average customer rating
3.9
(35 Reviews)
Rating breakdown 35 reviews
5 Stars
16
4 Stars
9
3 Stars
4
2 Stars
3
1 Star
3
71%of customers recommend this product.
(
10 out of
14)
Customer Reviews for Brother - QL-820NWB Professional Thermal Label Printer with Multiple Connectivity Options - White/Black
Customer Rating
4
Works well
on November 1, 2024
Posted by: Chef Trent Taylor
from Utah
Works great, a little slow and I can’t get it to print the round labels I got. I have to use the continuous labels and have it cut every 1.5 inches for my grab&go’s.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great printer and fast
on February 27, 2025
Posted by: Tj j
from Michigan
Works great just wish they had blk and red labels in the smaller sizes
Written by a customer while visiting brother-usa.com
Customer Rating
2
Ok printer, worse reliability and support
on December 12, 2025
Posted by: anonymous
Great when it works. Has issues with any other app besides Brother app which isn't compatible for our needs. Regularly has issues with iPad and misprints labels. When asking support, I have to buy their labels and only use their app to get help. I would go another route.
Written by a customer while visiting brother-usa.com