Customer reviews from whirlpool.com
Whirlpool - 11.3 Cu. Ft. Bottom-Freezer Counter-Depth Refrigerator - Stainless Steel
Average customer rating
1.5
(44 Reviews)
Rating breakdown 44 reviews
5 Stars
3
4 Stars
2
3 Stars
1
2 Stars
1
1 Star
37
14%of customers recommend this product.
(
5 out of
36)
Customer Reviews for Whirlpool - 11.3 Cu. Ft. Bottom-Freezer Counter-Depth Refrigerator - Stainless Steel
Customer Rating
1
Faulty door alarm. Can't keep things cold.
on May 28, 2024
Posted by: gharr
from Toronto, ON
My apartment had these units installed just prior to my move-in. Not even two years later, it's gotten extremely annoying to deal with. The door seal does not seem to be very well made - my food frequently spoils far before it's supposed to, and I have to put up with the door open alarm going off, even though the door is closed, MULTIPLE times per day, seemingly at random and often in the middle of the night. Unacceptable for such a new product to be borderline defective in this way.
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA SOCIAL CARE, May 29, 2024
Oh no, gharr! We are so sorry for the issues you are experiencing with your Whirlpool refrigerator. Please allow us the chance to look into this for you and see how we can assist! Kindly send us an email at canadasocial@whirlpool.com with your model and serial number, your phone number, and your review ID (281268802). Thank you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
1
Stay away, worst fridge on the market.
on June 23, 2024
Posted by: Sam S
from Vaughan, ON
Like many other reviewers have indicated, the door alarm sounds at random, the seals are poorly constructed, food spoils much faster than it should (for instance, milk expires more than a week before its best-before date), and the list goes on. We had no choice but to use this fridge as it came with our condo, but if you have the choice, stay away and choose literally any other fridge. So incredibly disappointing.
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA SOCIAL CARE, June 26, 2024
Hello, Sam S! We are so sorry to hear about your Whirlpool refrigerator. We want to be a brand you can count on! We would love to look into this for you. Kindly send us an e-mail at Canadasocial@Whirlpool.com with your model and serial number, your phone number, and your review ID (282171200). We look forward to hearing from you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
1
Short lived appliance
on April 29, 2025
Posted by: Burns
This is the second fridge of the same model we bought for our cabin. The first one died less than 2 years after install. We thought it was a dud or we had not done something properly over the winter when shut off. Had to replace. Same thing happened to second fridge same model exactly the same timing. Will not be buying a 3rd. Prior fridge ran for 20 years!
Response from whirlpool.comBy CA Social Care, May 15, 2025
Hello Burns! We are so sorry to hear about your Whirlpool appliance. We want to be a brand you can count on! We would love to look into this for you. Kindly send us an e-mail at CanadaSocial@Whirlpool.com with your model and serial number, your phone number, and your case # 290364465. We look forward to hearing from you! -Alisha
Written by a customer while visiting whirlpool.com
Customer Rating
1
Beeps for no reason
on March 24, 2026
Posted by: Tiia
The fridge keeps beeping at 10 second intervals. I have come home to it happening and it has gone off in the middle of the night. I need to silence it but it keeps happening at different times of day
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, March 25, 2026
Hello,
Thank you for taking the time to review your Whirlpool brand appliance. We want to be a brand you can trust!
Should you have any questions or concerns about your product, please feel free to email us at canadasocial@whirlpool.com. Please include the following information in your email:
- Your model and serial number
- Your phone number
- The address where the appliance is located
- Your review ID 939718
Regards,
Eric
Thank you for taking the time to review your Whirlpool brand appliance. We want to be a brand you can trust!
Should you have any questions or concerns about your product, please feel free to email us at canadasocial@whirlpool.com. Please include the following information in your email:
- Your model and serial number
- Your phone number
- The address where the appliance is located
- Your review ID 939718
Regards,
Eric
Written by a customer while visiting whirlpool.com