Customer reviews from whirlpool.com
Whirlpool - 11.3 Cu. Ft. Bottom-Freezer Counter-Depth Refrigerator - Stainless Steel
Average customer rating
1.5
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
3
4 Stars
2
3 Stars
1
2 Stars
1
1 Star
36
14%of customers recommend this product.
(
5 out of
35)
Customer Reviews for Whirlpool - 11.3 Cu. Ft. Bottom-Freezer Counter-Depth Refrigerator - Stainless Steel
Customer Rating
1
Beeps randomly
on December 30, 2022
Posted by: Bklyn Annoyed
from brooklyn
Yes the unit is designed to beep if you leave the door open but I have found the beeping starts randomly and even if I open and close all doors and check gaskets it doesn't resolve the issue. When I press the button I think it just silences the beep but doesn't actually reset it. I will upload a video to show what happens.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 5, 2023
Thank you for sharing your insights with us, Bklyn. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/64243R83Y or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. Harmony G.
Written by a customer while visiting whirlpool.com
Customer Rating
4
party party party!!!!
on March 16, 2020
Posted by: Dirty Dish Debbie
I bought this thinking it would wash my dishes for me. I put them in and waited for a very long time (five minutes) and then took them out. Still dirty! And cold :(
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Beeping
on November 11, 2022
Posted by: Amanda
from Toronto
I'd give this fridge a 0 if I could.
The door randomly comes on multiple times a day saying the door 'is open'. Which it never it. It beeps in the middle of the night. So every night in my condo, I need to get up to press the stupid button on the top of the fridge.
It doesn't have a proper tempature control, it dials up and down 5 clicks until you decide and play with, that is cold enough for you.
The whole make of the fridge is very low quality.
Although I guess you get what you pay for.
The door randomly comes on multiple times a day saying the door 'is open'. Which it never it. It beeps in the middle of the night. So every night in my condo, I need to get up to press the stupid button on the top of the fridge.
It doesn't have a proper tempature control, it dials up and down 5 clicks until you decide and play with, that is cold enough for you.
The whole make of the fridge is very low quality.
Although I guess you get what you pay for.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Great Fridge if you can stand the constant beeping
on May 2, 2023
Posted by: Travis
from London, ON
This fridge works great besides the random beeping that everyone is mentioning in the reviews. Good to know I'm not the only one plagued by this issue. There are no error codes or anything to diagnose the beeping cause. From my extensive research, it appears to be a "high temperature" warning as the only other cause is from opened doors.
I, like many others, have toyed with the temperature settings to try to fix this issue, but alas the beeping returns in days, weeks or sometimes months! Will NEVER buy Whirlpool again - this is the worst fridge I ever owned. This replaced a perfectly good fridge from 1980 and I wish I had never replaced it...
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Canada Social, May 4, 2023
Hello Travis! We would like to look into this for you. Kindly send us an email at canadasocial@whirlpool.com with your model, serial number, and phone number. Please include case #315286 in the subject line. Regards, Teresa
Written by a customer while visiting whirlpool.com
Customer Rating
1
Beeping doesn't stop! And it is random!
on December 4, 2023
Posted by: john27
from Toronto, ON
This is an absolute nightmare to own. Things were fine the first year but subsequently the incessant beeping experienced by others occurred and there is no solution. DO NOT BUY.
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA SOCIAL CARE, December 5, 2023
Hi, john27! We are very sorry to hear about this. We would like to review your file and see how we can assist. Kindly send us an e-mail at Canadasocial@Whirlpool.com with your model and serial number, your phone number, and your review ID (275918368). We look forward to hearing from you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
1
Worst fridge EVER
on March 1, 2024
Posted by: Clio
Bought end of 2019. Uneven cold. Back of fridge keeps frosting. Too cold in veggie crisper, to warm at door and top shelves. Food spoilage often. Need replacing as technician has tried twice. Made in
Poland.
Poland.
Response from whirlpool.comBy CA SOCIAL CARE, March 6, 2024
Hello, Clio! We are terribly sorry to hear about your Whirlpool refrigerator. We want to be a brand you can count on! We would love to look into this for you. Kindly send us an e-mail at Canadasocial@Whirlpool.com with your model and serial number, your phone number, and your review ID (278672442). We look forward to hearing from you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
1
DO NOT BUY. READ OTHER REVIEWS. SAVE YOUR MONEY
on April 24, 2024
Posted by: Sandy21658
Condo fridge beeps all hours of the day, sometimes during the middle of the night for hours on end. The glass shelves in the appliance are so difficult to remove and clean and scratches the door because the door does not open all the way. The most cheap, inconvenience fridge.
Response from whirlpool.comBy CA SOCIAL CARE, April 26, 2024
Oh no, Sandy21658! We are so sorry for the issues you are experiencing with your Whirlpool refrigerator. Please allow us the chance to look into this for you and see how we can assist! Kindly send us an email at canadasocial@whirlpool.com with your model and serial number, your phone number, and your review ID (280251167). Thank you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
1
Faulty door alarm. Can't keep things cold.
on May 28, 2024
Posted by: gharr
from Toronto, ON
My apartment had these units installed just prior to my move-in. Not even two years later, it's gotten extremely annoying to deal with. The door seal does not seem to be very well made - my food frequently spoils far before it's supposed to, and I have to put up with the door open alarm going off, even though the door is closed, MULTIPLE times per day, seemingly at random and often in the middle of the night. Unacceptable for such a new product to be borderline defective in this way.
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA SOCIAL CARE, May 29, 2024
Oh no, gharr! We are so sorry for the issues you are experiencing with your Whirlpool refrigerator. Please allow us the chance to look into this for you and see how we can assist! Kindly send us an email at canadasocial@whirlpool.com with your model and serial number, your phone number, and your review ID (281268802). Thank you! -Justine
Written by a customer while visiting whirlpool.com