Customer reviews from whirlpool.com
Whirlpool - 11.3 Cu. Ft. Bottom-Freezer Counter-Depth Refrigerator - Stainless Steel
Average customer rating
1.5
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
3
4 Stars
2
3 Stars
1
2 Stars
1
1 Star
36
14%of customers recommend this product.
(
5 out of
35)
Customer Reviews for Whirlpool - 11.3 Cu. Ft. Bottom-Freezer Counter-Depth Refrigerator - Stainless Steel
Customer Rating
4
I love it?
on October 12, 2022
Posted by: Brooke
I love this fridge. Idk why others are saying it’s bad. It beeps when you leave it open too long, which is warning you about cooling loss…??? You just click the triangle which resets it. It’s a good feature. It’s pretty too and it comes with a little egg holder and wine bottle/water bottle rack, which is removable if you don’t want it. I have a microwave, dishwasher and smart stove and I love them all! Gorgeous and functional.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Love the refrigerator, but i does randomly beep
on January 15, 2023
Posted by: Sunny
from Arlington, VA
I visited this site to resolve the random beeping issue with this fridge. Apparently, my experience is shared by others. I usually can get it to stop by turning it off and back on or increasing the temperature. It is frustrating when it starts to beep in the middle of the night or as I am about to leave for the day. The last couple of times, I had to unplug and plug back in which has made me concerned the compressor may be burning out.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 17, 2023
Hello Sunny! Could you please email us at canadasocial@whirlpool.com with the model, serial number, and phone number? Please include Case #240548, so we can look into what happened. Thank you. - Teresa
Written by a customer while visiting whirlpool.com
Customer Rating
1
Fridge Won't Stop Beeping!
on January 17, 2023
Posted by: Danielle W
from Toronto, ON
It seems like this is an issue for A LOT OF USERS and unfortunately I am experiencing the same thing. There is a random beeping issue with this fridge and it goes off at ALL HOURS! I removed the fan cover on the top shelf of the fridge to see it if will help but nothing. I usually can get it to stop by decreasing the temperature to the coolest setting. But then it starts back up again the next day at like 2AM, which is very frustrating. I do love the fridge, but not too sure what else to do.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 18, 2023
Hello! We would like to look into this for you. Please email us at canadasocial@whirlpool.com with your model, serial number, and phone number. Please include case #241253, in the subject line. Thank you! -Jasmyn
Written by a customer while visiting whirlpool.com
Customer Rating
1
Not good.
on January 27, 2023
Posted by: Just Terrible
from Vancouver Island
This fridge came with a condo prebuild i bought. If i was given the option, i'd have have just shopped for my own appliances than be stuck with this. This fridge doesn't have the capacity to cool down to its coldest setting without its own alarm going off. SO, a heads up for anyone with constant beeping going off.. Set the temperature to the middle setting and you will get beeping less alarms going off.
With that said.. why did whirlpool make a fridge that can't meet its own cooling setpoint? Why doesn't the manual describe how to clean the condenser coils? A Youtube video said they are located on the floor.. Why are they located on the floor where they're going to get clogged by pet hair and dust? Terrible design
Condo builders and anyone shopping for replacements, skip this model. I don't care if its lower cost than the next branded appliance. It's not worth putting this anywhere.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Fridge does not get cold enough
on April 1, 2023
Posted by: Sarah
from Toronto
The worst fridge to ever exist, I had to throw out hundreds of dollars of food because the fridge does not get cold enough and stays at 6 degrees C no matter what I do to fix it. There is no temperature reading in there or any alarms that tell you the fridge is not cold enough… however the alarm goes off randomly throughout the day and night because of how poorly it was manufactured. Stay away from the fridge unless you like throwing out food you paid with your hard earned money.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 3, 2023
Hello Sarah! We would like to look into this for you. Kindly send us an email at canadasocial@whirlpool.com with your model, serial number, and phone number. Please include case #295042 in the subject line. Thank you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
1
Don't Buy - *Temporary fix to stop beeping*
on June 30, 2023
Posted by: Donald
Got this fridge in my rental, does what everyone else says and beeps constantly
To fix this, hold down the triangle caution button on the top row for a few seconds then let go. It will immediately stop beeping. Super annoying still it wakes me up all the time.
To fix this, hold down the triangle caution button on the top row for a few seconds then let go. It will immediately stop beeping. Super annoying still it wakes me up all the time.
Response from whirlpool.comBy JAYAM, CA SOCIAL, August 4, 2023
Hello Donald! We are so sorry for the issues you have experienced with your Whirlpool refrigerator! We sincerely apologize for this. You are a valued Whirlpool customer, and we would like to help you. Please email us at canadasocial@whirlpool.com with the model and serial number of your appliance and your, phone number, and include review ID 271142271. We look forward to hearing from you, and we hope you have a wonderful day! ~ Angie
Written by a customer while visiting whirlpool.com
Customer Rating
1
Beeps every day from 8 to 11 am for no reason.
on August 12, 2023
Posted by: Victor
from Burnaby, BC
This is such a terrible refrigerator! It came with the condo I'm living in and it's a nightmare. What a cheap low quality appliance! Every day between 8 am and 11 am it beeps super loud while my wife is working from home. It also beeps randomly during other moments of the day. Terrible.
No, I would not recommend this to a friend.
Response from whirlpool.comBy RICEJR, CA SOCIAL CARE, August 14, 2023
Oh no, Victor! We are so sorry for the issues you are experiencing with your Whirlpool refrigerator. Please allow us the chance to look into this for you and see how we can assist! Kindly send us an email at canadasocial@whirlpool.com with your model and serial number, your phone number, and your review ID (272648284). Thank you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
1
Don't do it
on October 2, 2024
Posted by: Beepbeep
from Toronto
Like eveyeone else I the issue with the constant beeping. Every night I wake up to the beeping. Worse appliance I've ever owned. Never again buying a whirlpool product.
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA Social Care, October 9, 2024
Hello! We are so sorry to hear about your Whirlpool refrigerator. We want to be a brand you can count on! We would love to look into this for you. Kindly send us an e-mail at CanadaSocial@Whirlpool.com with your model and serial number, your phone number, and your Review ID: 285179630. We look forward to hearing from you! -Alisha
Written by a customer while visiting whirlpool.com