Customer reviews from geappliances.com
GE - 27.8 Cu. Ft. French Door Refrigerator - Stainless Steel
Average customer rating
4.4
(3,999 Reviews)
Rating breakdown 3,999 reviews
5 Stars
2,490
4 Stars
935
3 Stars
268
2 Stars
129
1 Star
177
87%of customers recommend this product.
(
3,272 out of
3,755)
Customer Reviews for GE - 27.8 Cu. Ft. French Door Refrigerator - Stainless Steel
Customer Rating
3
Solid value
on December 25, 2019
Posted by: Tarnt bishy
from Florida Keys
If you have consistently bought G E products and come to expect quality and value. You’re not going to like this fridge it’s big, costly to opperate, and hard to clean due to three smaller wheel,
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
5
Response from geappliances.comBy SHARON@GEA , GE_Appliances , December 27, 2019
Hello! Thanks for your review. We appreciate the candid feedback and can use this information for improvement of future products. We'll be sure and share your comments with our refrigerator design team. Thanks for being a loyal GE Appliances customer!
Written by a customer while visiting geappliances.com
Customer Rating
1
TERRIBLE FOR DAY TO DAY USE
on May 2, 2020
Posted by: Ferak
from Phoenix
Design of this unit is terrible. You need both doors open to do anything even when you are opening one drawer. The doors seem to hang in mid-air and need a good push to seal and close. If not the silent alarm goes off that you can barley hear.
The freezer is a mother to open. You really need to be careful you don't pull the entire until with you. With that said, ever 3-4 weeks the freezer door handle will pop off sending you across the room. This handle is only held on with two small hex nuts that are tightened by a small allen wrench.
Who designs these things?????? TERRIBLE
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
5
Spacious fridge
on June 8, 2020
Posted by: Eva629
from Hamburg, Pa
Nice spacious fridge and freezer. Many different compartments and features.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Lots of room!
on December 9, 2020
Posted by: odee100
from Billings Montana
Lots of room. Very spacious. LEF lighting is amazing
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love this fridge !
on May 1, 2021
Posted by: Ayjjj
from Reno, NV
I have had this refrigerator for about a month so far and love it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Will not last
on February 20, 2022
Posted by: Former loyal GE customer
I have only purchased kitchen appliances from GE in the past. That has all changed since owning this unit. Compressor has issues won’t be covered by warranty because I don’t have proof of purchase date although quality control tags in mechanic panel are dated 2018. Will not buy GE again.
No, I would not recommend this to a friend.
Performance
1
Quality
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, February 21, 2022
Hi, We're so sorry to hear of this difficulty with your refrigerator compressor. This sounds incredibly frustrating and is not the ownership experience we want for you. We'd like to get some additional information and we'll be reaching out to you via email. Thank you so much for your feedback. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
This was the worst purchase we’ve ever made.
on February 20, 2022
Posted by: MandiS
from Jackson WI
None of the features work. We had a service person come in and he supposedly fixed it but as soon as he left it still wasn’t working. Never buying GE again. This was the worst purchase we have ever made and never never again will we buy this brand.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, February 22, 2022
Hi there, We appreciate the review on your refrigerator and deeply apologize things aren't off to a better start. It's our goal to provide the best possible appliances and support, so we encourage you to take full advantage of the warranty and reschedule another appointment by calling GE Service at 1-800-432-2737 or scheduling online here: https://www.geappliances.com/ge/service-and-support/service.htm
We truly hope this is resolved for you soon, and please reach out if you have any questions. Best wishes! - Sharon@GEA
We truly hope this is resolved for you soon, and please reach out if you have any questions. Best wishes! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Lasted only 6 years! Very disappointed!
on March 25, 2023
Posted by: Matt GE Sucks
from Akron, OH
It is very disappointing this refrigerator only lasted 6 years. Compressor is gone.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy MichaelBatGEA, GEAppliances, March 27, 2023
Hello,
We’re sorry to hear that your refrigerator’s compressor failed unexpectedly; we know it’s frustrating when any appliance gives you trouble, but it’s even worse when it’s something you rely on like a fridge. We take your feedback seriously; we will work hard going forward to improve the lifespan of our compressors and hope that we can earn your trust back in the future. Thank you for taking the time to leave us a review and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
We’re sorry to hear that your refrigerator’s compressor failed unexpectedly; we know it’s frustrating when any appliance gives you trouble, but it’s even worse when it’s something you rely on like a fridge. We take your feedback seriously; we will work hard going forward to improve the lifespan of our compressors and hope that we can earn your trust back in the future. Thank you for taking the time to leave us a review and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
Written by a customer while visiting geappliances.com