Customer reviews from geappliances.com
GE - 27.8 Cu. Ft. French Door Refrigerator
Average customer rating
4.4
(3,978 Reviews)
Rating breakdown 3,978 reviews
5 Stars
2,484
4 Stars
925
3 Stars
267
2 Stars
127
1 Star
175
87%of customers recommend this product.
(
3,263 out of
3,743)
Customer Reviews for GE - 27.8 Cu. Ft. French Door Refrigerator
Customer Rating
1
TERRIBLE FOR DAY TO DAY USE
on May 2, 2020
Posted by: Ferak
from Phoenix
Design of this unit is terrible. You need both doors open to do anything even when you are opening one drawer. The doors seem to hang in mid-air and need a good push to seal and close. If not the silent alarm goes off that you can barley hear.
The freezer is a mother to open. You really need to be careful you don't pull the entire until with you. With that said, ever 3-4 weeks the freezer door handle will pop off sending you across the room. This handle is only held on with two small hex nuts that are tightened by a small allen wrench.
Who designs these things?????? TERRIBLE
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
5
Spacious fridge
on June 8, 2020
Posted by: Eva629
from Hamburg, Pa
Nice spacious fridge and freezer. Many different compartments and features.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Lots of room!
on December 9, 2020
Posted by: odee100
from Billings Montana
Lots of room. Very spacious. LEF lighting is amazing
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love this fridge !
on May 1, 2021
Posted by: Ayjjj
from Reno, NV
I have had this refrigerator for about a month so far and love it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Will not last
on February 20, 2022
Posted by: Former loyal GE customer
I have only purchased kitchen appliances from GE in the past. That has all changed since owning this unit. Compressor has issues won’t be covered by warranty because I don’t have proof of purchase date although quality control tags in mechanic panel are dated 2018. Will not buy GE again.
No, I would not recommend this to a friend.
Performance
1
Quality
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, February 21, 2022
Hi, We're so sorry to hear of this difficulty with your refrigerator compressor. This sounds incredibly frustrating and is not the ownership experience we want for you. We'd like to get some additional information and we'll be reaching out to you via email. Thank you so much for your feedback. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
This was the worst purchase we’ve ever made.
on February 20, 2022
Posted by: MandiS
from Jackson WI
None of the features work. We had a service person come in and he supposedly fixed it but as soon as he left it still wasn’t working. Never buying GE again. This was the worst purchase we have ever made and never never again will we buy this brand.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, February 22, 2022
Hi there, We appreciate the review on your refrigerator and deeply apologize things aren't off to a better start. It's our goal to provide the best possible appliances and support, so we encourage you to take full advantage of the warranty and reschedule another appointment by calling GE Service at 1-800-432-2737 or scheduling online here: https://www.geappliances.com/ge/service-and-support/service.htm
We truly hope this is resolved for you soon, and please reach out if you have any questions. Best wishes! - Sharon@GEA
We truly hope this is resolved for you soon, and please reach out if you have any questions. Best wishes! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Lasted only 6 years! Very disappointed!
on March 25, 2023
Posted by: Matt GE Sucks
from Akron, OH
It is very disappointing this refrigerator only lasted 6 years. Compressor is gone.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy MichaelBatGEA, GEAppliances, March 27, 2023
Hello,
We’re sorry to hear that your refrigerator’s compressor failed unexpectedly; we know it’s frustrating when any appliance gives you trouble, but it’s even worse when it’s something you rely on like a fridge. We take your feedback seriously; we will work hard going forward to improve the lifespan of our compressors and hope that we can earn your trust back in the future. Thank you for taking the time to leave us a review and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
We’re sorry to hear that your refrigerator’s compressor failed unexpectedly; we know it’s frustrating when any appliance gives you trouble, but it’s even worse when it’s something you rely on like a fridge. We take your feedback seriously; we will work hard going forward to improve the lifespan of our compressors and hope that we can earn your trust back in the future. Thank you for taking the time to leave us a review and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Total garbage
on November 21, 2023
Posted by: Fixit Phil
This is the worst refrigerator I ever bought. I have to defrost this unit every 6 months because the refrigerator compartment defrost drain ices up and clogs. Because of this happening, the water fills under the deli drawer and ices up. The ice maker refill tube then freezes up. Really hard to imagine buying anything GE again. This unit was bought in 2019. I will be remodeling my kitchen next year
Response from geappliances.comBy Tierra, GE_Appliances, November 27, 2023
Oh no!
We're so very sorry to hear you're not having the best experience with your refrigerator due to the defrost drain clogging up. We want to help!
A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
We truly appreciate your patience. - Tierra@GEAppliances
We're so very sorry to hear you're not having the best experience with your refrigerator due to the defrost drain clogging up. We want to help!
A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
We truly appreciate your patience. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com