Customer reviews from geappliances.com
GE - 27.8 Cu. Ft. French Door Refrigerator
Average customer rating
4.4
(3,978 Reviews)
Rating breakdown 3,978 reviews
5 Stars
2,484
4 Stars
925
3 Stars
267
2 Stars
127
1 Star
175
87%of customers recommend this product.
(
3,263 out of
3,743)
Customer Reviews for GE - 27.8 Cu. Ft. French Door Refrigerator
Customer Rating
1
Terrible unless you like warm food
on December 4, 2018
Posted by: Unhappy6
from Genoa City, WI
This refrigerator died after only 5 days. Then a replacement is on backorder with no sign of a replacement after a week of no refridgerator. So if you like to look at the pretty lights and have warm food, no water or ice then this is the refridgerator to get.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Water Filter Change Indicator Warning
on September 9, 2017
Posted by: DDan12345
from Michigan, United States
Light for water filter change has lit up with no way of turning this spam off or resetteing it
No, I would not recommend this to a friend.
Features
1
Performance
4
Quality
4
Value
4
Response from geappliances.comBy ALISONatGEA, GE_Appliances , September 14, 2017
Hello DDan12345,
Thanks for posting a review about the water filter change light on your refrigerator.
Our bottom-mount refrigerators that use the RPWFE water filter, it uses radio frequency identification (RFID) to detect leaks and monitor the filter status and will automatically reset the Replace Water Filter when a new RFID filter is installed. There is not a way to manually reset the water filter reminder. If the Replace Water Filter message will not disappear after replacing the filter, check the following:
Incorrectly installed filter or by-pass plug.
When the filter or bypass is correctly installed, the word "FRONT" will be showing. If "BACK" is showing, then reverse the filter or bypass and reinstall.
View how to adjust your water filter: Play Video
Incorrect filter.
The ID chip on the filter detects when a wrong or non-genuine GE Appliance part is used. If this happens, the dispenser will not work and the display may read "Leak Detected" or "Reset Water Filter". Check on the back of the filter for the ID chip. This will be a black square outline under the label where it says "This side must face inward".
If there is no chip under the label, it is not a genuine RPWFE filter. Order a GE Appliance Part online
No filter or bypass is installed.
Either the RPWFE or the bypass plug must be installed for the dispenser to work.
I hope this information helps.
Thanks for posting a review about the water filter change light on your refrigerator.
Our bottom-mount refrigerators that use the RPWFE water filter, it uses radio frequency identification (RFID) to detect leaks and monitor the filter status and will automatically reset the Replace Water Filter when a new RFID filter is installed. There is not a way to manually reset the water filter reminder. If the Replace Water Filter message will not disappear after replacing the filter, check the following:
Incorrectly installed filter or by-pass plug.
When the filter or bypass is correctly installed, the word "FRONT" will be showing. If "BACK" is showing, then reverse the filter or bypass and reinstall.
View how to adjust your water filter: Play Video
Incorrect filter.
The ID chip on the filter detects when a wrong or non-genuine GE Appliance part is used. If this happens, the dispenser will not work and the display may read "Leak Detected" or "Reset Water Filter". Check on the back of the filter for the ID chip. This will be a black square outline under the label where it says "This side must face inward".
If there is no chip under the label, it is not a genuine RPWFE filter. Order a GE Appliance Part online
No filter or bypass is installed.
Either the RPWFE or the bypass plug must be installed for the dispenser to work.
I hope this information helps.
Written by a customer while visiting geappliances.com
Customer Rating
1
Don’t buy.
on October 28, 2017
Posted by: Slkt
from KCMO, MO, United States
Water dispenser stopped working after 6 weeks. No butter compartment.
No, I would not recommend this to a friend.
Written by a customer while visiting geappliances.com
Customer Rating
3
Spacious
on September 25, 2019
Posted by: Anonymous
from Phoenix, AZ
It is loud when it runs. The loud hum is annoying at times.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
4
Value
4
Response from geappliances.comBy SHARON@GEA, GE_Appliances , September 26, 2019
Hello Frank - Thanks for your review. Modern refrigerators do sound different from older models since they have more features and use newer technology. Please take a look at page 45 in your manual for normal sounds: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60792-3.pdf
We hope this helps. Thanks for buying GE Appliances!
We hope this helps. Thanks for buying GE Appliances!
Written by a customer while visiting geappliances.com
Customer Rating
1
Sorry we bought it
on November 2, 2019
Posted by: Ellen 951
from Lexington Ohio
Water and ice has not worked since delivery August 2 2019. New door installed is not working again.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARON@GEA , GE_Appliances , November 5, 2019
Hello Ellen 951 - Thanks for posting a review on your refrigerator. We're sorry for your experience with the ice/water dispenser and the door. Please take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service
Thanks for your feedback and for choosing GE Appliances!
Thanks for your feedback and for choosing GE Appliances!
Written by a customer while visiting geappliances.com
Customer Rating
1
I don't like this
on September 26, 2016
Posted by: Sharyn25621
from Gilbert, WV, United States
I do not like this refrigerator. I didn't pick this out GE picked it out. I have had so many problems out of GE it would take three pages to tell you.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Black Fridge with stainless door
on August 2, 2018
Posted by: sellyourhouse
from Fairfax, VA
The one thing I told my husband is "I don't want a black fridge. I'll never sell my house without replacing for full stainless. I want to cry every time I walk in. Why would you make this. It looks like I cheaped out and replaced the doors from black to stainless. We wanted a GE because of the dual evaporators.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
4
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Very disappointed
on August 30, 2016
Posted by: Anonymous
from Michigan, United States
Got this refrigerator yesterday and my freezer isn't working and the refrigerator is really working either. Talk about frustration when you have food to salvage. Can't get a repair man out here for a WEEK! AND I had to purchase the dairy tray!! Good thing we didn't sell our old refrigerator because we need to use that in the garage!!
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com