Customer reviews from geappliances.com
GE - 27.8 Cu. Ft. French Door Refrigerator - Stainless Steel
Average customer rating
4.4
(4,000 Reviews)
Rating breakdown 4,000 reviews
5 Stars
2,490
4 Stars
935
3 Stars
268
2 Stars
129
1 Star
178
87%of customers recommend this product.
(
3,272 out of
3,755)
Customer Reviews for GE - 27.8 Cu. Ft. French Door Refrigerator - Stainless Steel
Customer Rating
4
French door refrigerator with bottom freezer
on January 23, 2026
Posted by: Germany Bear
The size generally has ample room for groceries & some dishes in containers/pots for leftovers. Only disappointment is when dispensing water it doesn’t have a display for volume. Prior same model refrigerator showed number of ounces dispensed in a container. Freezer section is large with an extra drawer for smaller items (I use it for butter, cream cheese, flours, etc. separately from meats & vegetable bags. Temps seem adequate. Don’t know how to determine energy use solely from this appliance.
Features
5
Performance
4
Quality
5
Value
5
Response from geappliances.comBy Jonathon, GE_Appliances, February 5, 2026
We're glad that you are enjoying your new refrigerator and appreciate the storage space. We believe you've chosen a great model and we know it will serve you for many years to come. We will be passing your feedback about the dispenser over to our product team to review.
Also, this model does offer great energy savings being that it is Energy Star® qualified. You can check out the energy guide here: https://products-salsify.geappliances.com/image/upload/s--DqTLkXDu--/hf9g3xxgfyjreoqdggrv.pdf
Also, this model does offer great energy savings being that it is Energy Star® qualified. You can check out the energy guide here: https://products-salsify.geappliances.com/image/upload/s--DqTLkXDu--/hf9g3xxgfyjreoqdggrv.pdf
Written by a customer while visiting geappliances.com
Customer Rating
4
Like the features.
on January 30, 2026
Posted by: PaulB2
Like the fridge but had to return the first one because it wouldn’t cool properly, Be sure to check the temperature calibration. Also, fyi, GE sells a wi-fi dongle for this box if you want to connect via the app and update firmware,
Written by a customer while visiting geappliances.com
Customer Rating
5
Good refrigerator
on February 1, 2026
Posted by: DebbieA56
from New City, NY
Like roominess. Like freezer layout. Shelving layout good
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
So Far, So Good
on February 18, 2026
Posted by: jrshaw
Looks good in my kitchen. Not as big as my last refrigerator but still roomy enough to hold all my groceries. I've only had it for about 3 weeks now and the only complaint I have is that the ice maker is to small. I had to order the optional ice maker for the freezer below, which took up valuable freezer space. And the ice/water dispenser has lettering that is hard to see during the day and with the dispenser light on.
Written by a customer while visiting geappliances.com
Customer Rating
4
good capacity for food and freezer
on March 10, 2026
Posted by: lina1562
from Florida
Good fridge overall for the amount of stuff that I can shove into it. The ice maker though doesnt make enough ice for some reason. other than that its okay so far
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
4
Response from geappliances.comBy Dianna, GE_Appliances, April 1, 2026
We are happy to hear that you are pleased with the size capacity of your new refrigerator unit and it’s been fitting all your food items well. We would like to provide some information regarding the ice production. The icemaker located in this refrigerator produces 7 cubes of ice every 70 to 80 minutes which is .21 pounds of ice using about 4 ounces of water. That is about 4 pounds of ice per day. We have an article from our website that has more information about this at the link here- https://products.geappliances.com/appliance/gea-support-search-content?contentId=17763.
Written by a customer while visiting geappliances.com
Customer Rating
1
Plastic cover
on March 14, 2026
Posted by: Done incorrectly
I absolutely love the refrigerator. It’s wonderful! However, the way they wrap it with plastic makes it nearly impossible. Well, it makes it impossible to clearly clear the plastic because they put the plastic on and then add the finishing pieces which makes it unbelievably difficult to remove all the plastic around the edges.
Response from geappliances.comBy Diego, GE_Appliances, March 18, 2026
We appreciate your feedback regarding the packaging of the unit. We are going to share your comments with our product team for review.
Written by a customer while visiting geappliances.com
Customer Rating
5
Beautiful Color and Finish
on March 29, 2026
Posted by: TE Refrigerator
I absolutely love the Black Slate color. Do not ever discontinue this color-it is perfect. The configuration and shelving is awesome-love that I have lots of room in this refrigerator. The only drawback is all the plastic in the grooves-it is hard to get out.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
GE Fridge Never Again
on April 2, 2026
Posted by: GE Fridge Never Again
from Texas
I can’t stand being forced to change my built in water filter. This GE product forces you to change the filter on a schedule not by usage. Also you can’t buy an affordable non GE filter because they use an RFID tag on them. Also this model has the smallest ice maker I’ve ever used. So it can’t keep up with demand for ice here in Texas.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Sarah, GE_Appliances, April 3, 2026
We’d like to provide information about your model, and address these issues. We do not recommend using a third-party filter rather than a genuine GE Appliances filter, as a different filter would not have been tested for compatibility or reliability. If you’d rather not filter your water, or want to use an external filtration source, you do have the option of using a bypass plug instead; a complimentary bypass plug is available, and this is discussed on page 17 of the manual. The manual can be viewed here: https://products-salsify.geappliances.com/image/upload/s--gC8KFEWC--/b961c8cf13fcf15d79381e913fea9b076fd9a27d.pdf.
Replacing the filter is also discussed on that page. Generally, we recommend replacing the filter every six months or earlier if 170 gallons of water have been dispensed. This ensures optimal filtration.
Your feedback regarding the ice maker size and the overall model will be shared with our product team for future consideration. We’ll be reaching out over email to discuss this situation with you further; we look forward to hearing back from you, so we can assist.
Replacing the filter is also discussed on that page. Generally, we recommend replacing the filter every six months or earlier if 170 gallons of water have been dispensed. This ensures optimal filtration.
Your feedback regarding the ice maker size and the overall model will be shared with our product team for future consideration. We’ll be reaching out over email to discuss this situation with you further; we look forward to hearing back from you, so we can assist.
Written by a customer while visiting geappliances.com