Customer reviews from geappliances.com
GE - 27.8 Cu. Ft. French Door Refrigerator
Average customer rating
4.4
(3,978 Reviews)
Rating breakdown 3,978 reviews
5 Stars
2,484
4 Stars
925
3 Stars
267
2 Stars
127
1 Star
175
87%of customers recommend this product.
(
3,263 out of
3,743)
Customer Reviews for GE - 27.8 Cu. Ft. French Door Refrigerator
Customer Rating
4
Good Value
on October 18, 2023
Posted by: Needed this
I have only had this refrigerator for a week or so, It is exactly what I was looking for, love the spacious open interior design. My only complaint is that the water comes our of the dispenser very slowly. I got this at a very good price and was able to take advantage of interest free financing as well.
Written by a customer while visiting geappliances.com
Customer Rating
1
The lights went out
on October 22, 2023
Posted by: Ron Ja
from Gwinner nd
For some reason, the lights all have gone out in the top part of my refrigerator. The freezer Lights still work
Features
3
Performance
1
Quality
2
Value
4
Response from geappliances.comBy Adrian, GE_Appliances, October 23, 2023
Greetings! Thank you for taking the time to leave us a review. We are so sorry to hear that you are experiencing issues with the internal lights in your refrigerator.
We recommend resetting your refrigerator by disconnecting power from the unit for 2 - 3 minutes and reconnecting power. If this reset does not revert the unit back to normal operating function, this will require service by a qualified technician. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you choosing GE Appliances for your home, and we are confident that our technicians will be able to get your refrigerator back up and running if needed. - Adrian@GEAppliances
We recommend resetting your refrigerator by disconnecting power from the unit for 2 - 3 minutes and reconnecting power. If this reset does not revert the unit back to normal operating function, this will require service by a qualified technician. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you choosing GE Appliances for your home, and we are confident that our technicians will be able to get your refrigerator back up and running if needed. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
LOUD humming
on October 22, 2023
Posted by: Megan1419
We were limited on choice due to our other appliances having this finish. If we wanted it to match, we had to go with GE. The refrigerator looks nice and has a TON of room inside--even with the impossibly narrow shelves on the ice maker door (too small for even a plastic water bottle to go). I also miss the half shelf that could slide back for taller items. I can get past all of that, but I cannot get past the LOUD humming that our refrigerator makes all day long. Yes, all refrigerators makes some noise, but this is LOUD as in we have to turn up our TV volume when it comes on. For that reason, I don't think I can recommend this product.
Features
4
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Sylvia, GE_Appliances, October 23, 2023
Hi,
We're glad you like the appearance and capacity of this refrigerator. Your comments on the operating sounds are important and we'd like to help with that.
Please reference the article below for explanations of these noises.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=39543&_ga=2.104944323.1999889614.1698068162-575474648.1665505672
Let us know if you have any questions. We're always happy to assist you.
-Sylvia@GEAppliances
We're glad you like the appearance and capacity of this refrigerator. Your comments on the operating sounds are important and we'd like to help with that.
Please reference the article below for explanations of these noises.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=39543&_ga=2.104944323.1999889614.1698068162-575474648.1665505672
Let us know if you have any questions. We're always happy to assist you.
-Sylvia@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Family Friendly!
on October 25, 2023
Posted by: Hhpp
from Utah
Love love love this frig. Design is perfect for ease of use
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great color
on November 6, 2023
Posted by: ljbullard
from Ashland, Ohio
I love the color of this product. I was hoping to get the split drawer feature instead of the long single drawer in the refrigerator section.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
I love the space and lighting.
on November 11, 2023
Posted by: FDRM
from Elkhart IN
Very clean and neat refrigerator/ freezer. Spacious inside and well lit.
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointed
on November 13, 2023
Posted by: Gator71
from Killeen, TX
I actually Love this fridge, however, it just went out this past weekend, two weeks out of the warranty period. Currently having some look at it today, but trying to find a replacement if necessary is proving to be difficult. Disappointed as we purchased the entire suite of appliances, (fridge, dishwasher, microwave and stove) to upgrade our kitchen.
Features
5
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Devin, GE_Appliances, November 15, 2023
Good morning,
Thank you for taking the time to leave a review on your GE Appliances french-door refrigerator, model GFE28GELDS. We are happy to hear that you love the refrigerator, however, we are sorry to hear that that the refrigerator has stopped working just two weeks out of the warranty period. This is certainly not the quality that we expect, and we're your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Please don't hesitate to reach out if you should have any questions or concerns, we're happy to help! Thanks for your review!
-Devin@GEAppliances
Thank you for taking the time to leave a review on your GE Appliances french-door refrigerator, model GFE28GELDS. We are happy to hear that you love the refrigerator, however, we are sorry to hear that that the refrigerator has stopped working just two weeks out of the warranty period. This is certainly not the quality that we expect, and we're your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Please don't hesitate to reach out if you should have any questions or concerns, we're happy to help! Thanks for your review!
-Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Wouldnt recommend.
on November 13, 2023
Posted by: sp2023
from North Dakota
The fridge door didn't work from the beginning. We had to thaw it out then the anti-freeze started leaking. Had to replace fridge after 3 years.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin, GE_Appliances, November 15, 2023
Hi there,
We appreciate you taking the time to leave a review on your GE Appliances french-door refrigerator. We are truly sorry to hear that you experienced issues with the refrigerator door from the beginning, and then it began leaking. This is certainly not the quality that we expect, and your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. With that being said, we hope you will allow us the chance to make it up to you in the future. Thank you for your review! -Devin@GEAppliances
We appreciate you taking the time to leave a review on your GE Appliances french-door refrigerator. We are truly sorry to hear that you experienced issues with the refrigerator door from the beginning, and then it began leaking. This is certainly not the quality that we expect, and your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. With that being said, we hope you will allow us the chance to make it up to you in the future. Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com